general problems of the 2016 Acura MDX - part 2

Tl the contact owns a 2016 Acura Mdx. The contact stated that while driving and depressing the accelerator pedal, the vehicle failed to respond. The check engine warning light was illuminated. Bergstrom Acura (2910 n victory ln, appleton, WI 54913, (800) 353-3654) was contacted and informed of the failure. An appointment was scheduled to have the vehicle diagnosed which was still pending. The failure recurred three times. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

November 10, 2019 traveling on highway at ~65 mph, pressed accelerator to pass car and vehicle would not speed up. . . Felt like the car was in neutral. After about 7 to 10 seconds the transmission finally kicked in and the car accelerated. If this happened on a 2 lane road the lack of transmission delivering power to wheels could have resulted in a head on collision. Service apt scheduled with Acura dealership where purchased and was told they could find no 'codes' or alerts in cars computer and that they found nothing wrong. The did say they reprogrammed the transmission software. . . But they have done that 2 other times. Car has only 35k miles on it and we have brought car into Acura dealership 4 times to address the harsh shifting of transmission and told them each time we felt it was a serious safety concern. The above incident of no power when attempting to pass on highway is the first time that has happened. . But is a very serious concern. We were told for the 3rd time that the harsh shifting and gear-wandering was a 'characteristic' of this make / model car and that Acura has been trying to address the issue with transmission software updates. I have seen many online complaints of the "gear-wandering' transmission issue online and have also read similar safety complaints of car losing transmission power at highway speeds. Please thoughtfully review this complaint and contact me if you need additional information. We firmly believe that the known reported issues of the 2016 Acura Mdx shawd transmission problems are a huge safety issue. This 7 seater SUV is driven by many families!.

Vehicle acceleration is sluggish at stop and go. During highway speed, if transmission is in low cruising gear and you need to accelerate, transmission is sluggish. Issues was corrected at dealer. Dealer found 1 faulty transmission computer code. New symptoms after computer fix, over acceleration and harsh shift points. Dealer advised to drive 500 mile after computer reflash. Interior light do not dim after a few seconds. Interior lights will not turn off regardless of locking vehicle. Rear suspension has a 0. 55� camber difference, vehicle has 26,765 miles. I asked dealership service to look at this issue. Dealer never advised on issues.

Experience three different scenarios where the transmission either appears to shift into neutral or gears grinding. 1) shifting from park to drive, the vehicle all of a sudden stalls and engine revs up without any motion. Resolved by shifting vehicle back to park, and then to drive. 2) when vehicle is in-motion at highway speeds between 40-70 mph, all of a sudden vehicle loses acceleration power and speed decreases for 3-4 seconds forcing other vehicles from behind to either brake or slow down. Often occurs while merging onto the highway or lane changes where acceleration is required. 3) while driving on normal streets at 30-40 mph, gears grind for approximately 1-2 seconds without losing acceleration.

Purchased the car 7/6/2019 used with 26,943 miles. At 27,961 miles I was driving on the freeway in stop and go traffic. Pressed on the accelerator after a stop and the car jerked and I heard a loud "clunk". Warning lights appeared for "transmission system problem" and "blind spot warning malfunction". The car seemed to stay in first or second gear as I slowly exited the freeway at high rpm. Had it towed to the Acura dealer. Transmission replaced as a result.

Tl-the contact owns a 2016 Acura Mdx. The contact stated that while driving 75 mph the vehicle speed decreased to 45 mph. The emission system, all wheel drive, transmission, and blind spot warning indicator lights were illuminated. The vehicle was taken to fox Acura 4330 29th st se, grand rapids, mi 49512 (616) 942-8040 where diagnosed that the software needed to be updated. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 105,000. Ap.

I have experienced stalling at low speeds and higher speeds. When slowing down by taking the foot off the gas (coasting sometime) and when gas pedal is pressed, the car seems to have a transmission stall. You can press the gas pedal to the floor and after a momentary stall, the transmission catches back up and regains power. Very dangereous for intersections and interstate driving. 7-18-19 was the last date to experience this occurance. I have taken the car for service at Acura and they assurued me the computer update was done and no other issues should occur. Many have occurred since that update.

Purchased a certified pre-owned Acura Mdx Dec. 30, 2018. Since owning the vehicle we have experienced 3 episodes of vehicle losing forward throttle while driving at highway speeds. 2 episodes occurred while attempting to pass another vehicle. It is as if the car goes into neutral. There are no error messages or engine shut off. Within 10-15 seconds the transmission engages. After each incident we have brought the vehicle to our local Acura dealership. P2638 code is generated with each incident. They cannot replicate the problem. They have updated the software and completed all the latest recalls. Corporate has been notified and we have a case number. Each time the vehicle has been returned to us telling us it is safe to drive. Corporate refuses to help and assures us it is safe. The most recent episode may 19,2019 happened after the dealership had our vehicle for 2 weeks.

When slowing down at a yield or a right turn on a green light to about 5-10 mph and then when pushing on the gas pedal there is no acceleration. The car feels like it loses power and then after a second or two, the car will jerk and accelerate very quickly while reving the rpm very high. This has happened on numerous occasions and is extremely dangerous when making a right turn. There have been times where I make the turn and the car does not accelerate and then there are cars behind me that must swerve to avoid me.

When driving at highway speeds for at least a half hour and attempting to accelerate, the engine speed will drop to idle and will not respond to accelerator pedal movement for several seconds. When this happens, there are warnings, lights, or messages and no fault codes are stored in any of the control modules. This has never happened when using cruise control. This has happened on at least 9 different trips. This is an extremely dangerous condition that has nearly resulted in another vehicle impacting ours from behind, due to the rapid deceleration.

While cruising at about 70mph on the interstate, I attempted to accelerate and the vehicle rpm would drop to about 1000 rpm and not allow me to control the acceleration. Regardless of various attempts to accelerate the vehicle continue to lose mph. After 5-10 seconds, I was finally able to regain control of the vehicle. This has happen on about 6 occasions since I purchased the vehicle in 2015. I've attempted to have this issue resolved at the dealership service. On each occasion they stated a software fix would correct the problem but this continues. I've also had the issue occur while driving about 40mph on the city street. I was told by one dealership (the above incident occur while more than 500 miles from home)that this appears to be a transmission issue and that it would need to be replaced to resolve and would be covered by warranty, this dealership provided me a computer code from my vehicle. My current home dealership continues to state it is only a software issue, despite the fact that I had brought my vehicle in for maintenance 2-days prior to my trip and a software update was performed. The first time the occurred my vehicle had less than 20,000 miles, the vehicle currently as about 77,000 miles.

We purchased our 2016 Acura Mdx new, back in 2016. Starting in 2018, we began experiencing issues with the way the vehicle changed gears. When we attempted to accelerate, it would not. The tachometer would rev up, and then the gear would violently engage. We took it in multiple times to the dealership and were advised that they couldn't find anything wrong. On 1/8/19, while my wife was out of town, we experienced a "catastrophic failure" of the transmission, literally pour out transmission fluid and other mechanical parts of the transmission and leaving my wife stranded out of town. We were towed to the Acura dealership in the area, and the transmission had to be completely replaced. We got the vehicle back about a week later only to discover that the same symptoms that eventually that led to the catastrophic failure are still on going. I took the vehicle in to the local Acura dealership and met with the service manager who advised me that this is a known issue with the 9 speed transmission, and precisely why Acura replaced this transmission with a new 10 speed transmission in the later models. The service manager added that since there was no fix, there wasn't anything they could do for me and referred me to the "customer service" corporate line. For weeks I worked with a case manager to reach a reasonable resolution. My ask was to either 1) fix the known defect in my transmission, 2) extend the warranty to cover the eventual failure of the transmission, again, or 3) buy back the vehicle. They closed my case yesterday and advised me that there's nothing they can do for me despite this again, being a known issue. Meanwhile, I'm stuck with a lemon. I don't have faith in this vehicle and certainly don't feel safe with my wife and children traveling in it. Its a matter of time before it breaks down again, leaving us stranded.

The vehicle shifted to neutral while driving at 70 mph and the dash started showing transmission and fuel system errors. The vehicle would not shift back to drive mode. After pulling over to the shoulder and turning the vehicle off and on the vehicle could not be put in drive. After about 30 minutes of repeatedly turning off and on the vehicle shifted to drive and was drive able. This could have lead to an accident if there were vehicles behind me.

I recently bough the car and I am now regretting it because the 9 speed transmission is very sluggish and doesn't provide power when needed. In the morning when I start the car the car just lags the power until I press hard on the gas pedal. We took this on a road trip to California from utah and at times I feel like I don't have ample power to pass other drivers and it takes a few seconds to think before it does anything. I have an appt scheduled with Acura tomorrow to see what can be done to fix this otherwise I am taking this SUV back to the dealer for another car. I am very disappointed with Acura for making this kind of a transmission and I wish I have kept my BMW.

The contact owns a 2016 Acura Mdx. The contact stated that while driving at 75 mph, the vehicle independently shifted into neutral. The failure recurred several times and the contact was unable to shift the vehicle back into drive. The contact pulled over and restarted the vehicle and the vehicle operated as intended. The contact stated that the power train control module software was previously updated at rosenthal Acura (623 frederick avenue, gaithersburg, MD 20809, (877)300-4226) however, failed to prevent the failure. The vehicle was taken back to the same dealer to be inspected. The contact referenced manufacturer communication numbers: 15-034 nad 19-003 as possible fixes for the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 39,000.

Car electrical activated when start button was pushed but it wasn't clear if engine was running. Car would not "turn off" or lock. Many error messages came across dash and car was not properly recognizing fobs. An Acura service center was called and we were told our only option was to disconnect battery leads or let the car run until the battery died. Many hours later the battery died. When the Acura service truck came to get us they couldn't even get the car into neutral after charging the battery and wheel truck had to be called. The dealership had the car for weeks and was not able to determine the pause. We have multiple videos of the incident. Note that the car was not in accessory mode and the behavior is inconsistent with accessory mode.

While in motion, first brakelight had warning then warning about trailer stability assist. When I went in reverse, the whole dashboard including the navigation screen went black and the car felt like the engine stopped. This happened a few times. I don't think the engine actually stopped though because I did not have to restart the car. The brake light error message has occurred driving forward as well, but not accompanied by the blackout of the dash and nav panel. All of this happened while in motion. The worst of this happened on 07/30/2018 but variations of this occurred prior to that.

The contact owns a 2016 Acura Mdx. The contact stated while driving at various speeds, the vehicle would stall. The contact also stated that the vehicle would jerk when the accelerator pedal was depressed. The contact stated the information and engine warning lights were illuminated on the control panel. The vehicle was taken to a local dealer where it was diagnosed with the transmission needing to be updated. The vehicle was repaired but the failure still occurred. The contact was relating the failure to NHTSA campaign number: 19v060000 (fuel system, other). The manufacturer had been informed of the failure and the contact filed a claim. The failure mileage was approximately 41,000.

Since we purchased this car we have issues with the vehicle where it is hesitating to accelerate when going from 0 mph to 30 mph. We took it to the dealership and they updated the software for the powertrain but still the vehicle has acceleration issues when going from 0 to 40 miles per hour. We have researched this issue on internet and it seems like lots of people owning Acura are having this issue. This issue is attributed to new 7 speed transmission that Acura built. It looks like a saftey issue since the vehicle would not accelerate after stopping at traffic light or stopping to take right and re accelerating.

The transmission shift very hard and when I release the gas pedal the car star to brake and accelerate by him self and it's danger and annoying.

June 10, 2018 - 4 hours into 5. 5 hour trip, traveling on hwy 98, south of tallahassee, FL, vehicle lost acceleration, series of warning lights started flashing. Limped over onto shoulder, turned vehicle off, called roadside assistance. When tow truck arrived an hour later, started vehicle and it ran normally. . . . Drove vehicle to proctor Acura, following tow truck. Dealership and factory personnel unable to determine problem. December 4, 2018 - 1 hour into 3 hour trip, wife traveling alone on interstate 10e, mobile, al. While on bridge across mobile bay, vehicle lost acceleration. As she was coasting onto narrow shoulder, frantically pumping accelerator, vehicle re-engaged and trip was completed with no further issue. Unsure if warning lights came on. March 8, 2019 - 3. 5 hours into 5 hour trip, traveling on hwy 49n, between hattiesburg and collins, ms. Various warning lights came on, emergency flashers came on by itself, vehicle never lost acceleration. Pulled over onto shoulder, left engine running, and then drove appx 5 miles to a sonic drive-in. Turned vehicle off, let it sit for a few minutes, called Acura customer service and was assigned a case #. Restarted engine, emergency flashers no longer on, other warning lights still flashing and drove to destination. Started trip back home the next day, warning lights remained on until a third of the way, then those lights went off. Took vehicle to tim smith Acura, ft. Walton beach, FL. Met with dealership service manager, who explained diagnosis and repairs made, but would provide no assurance whatsoever problems would not reoccur. Also mentioned he just received an email from factory that a possible fix was at hand but would be a few weeks away. Notes: * problems occur only during a road trip * vehicle fixes itself every time * vehicle is unsafe & unreliable * emailed am Honda, no reply.

Acura is refusing to address a serious problem with the engine and power train with the vehicle, this may have already caused accidents on other cars in other states. Please see the historical data which gives a complete audit of the issues I have had. 9/22/18 11 days- vehicle taken to the dealer and dropped for service, punch list of issues since purchase that needed addressed. Alignment report is signed off on 9/24/18, battery check 10/1/18, service was started on 9/29/18, car sat for a week with no service attempt made. Oil stains on roof liner were left there and was told they would not clean them off (later proven to be mechanics grease by merrillville) and spider was my problem not theres per �rob� in service. Issues the car was taken in for. All of the below service was comleted in 5 miles according to odometer readings. On 10/12/18 I took the vehicle to Acura of merrillville per �anthony� from Acura client care to have it checked. I drove it with the tech and the tech was able to validate a lot of the issues right away. It was returned to me on 11/2/18 22 days on 11/24/18 I returned the vehicle to Acura of merrillville due to the transmission issue returning, also addressed a couple of issues. Car returned on 11/28/18 4 days vehicle loses power when shifting to accelerate, often have to downshift using paddle shifters to make power or car acts like its going to stall. Brakes do not function unilaterally, hit the brakes heavy while in traffic and the back will begin to come around as though one of them does not grab. Engine loses power when in traffic it struggles to accelerate which could cause a crash if needing power to accelerate onto a expressway from an entrance ramp, or anywhere that requires power to move the car.

I purchased the vehicle in 2017. It was certified used by Acura dealer but it was practically new; less than a year old with 10,000 miles on it. About a month or so after purchasing I started noticing a an issue when pressing on the gas and the vehicle not responding and a few seconds later it would suddenly jerk trying to catch up to the gear it should be on. Right away I took it to dealership for them to inspect and they said the vehicle needed a "software update" and it should be fine after that. Long story short, it is now 2025 I've taken the vehicle in for a "software update" more times than I can count and I am still living with the same problem. On occasion it gets better and sometimes it gets worse. Especially at higher speeds when the gears seem to go to neutral for a few seconds and then re-engage again on its own which cause jerking/stalling motion.

While driving or parked the "transmission system problem" illuminated on the dashboard. The "d" light also began flashing on console and then car goes into neutral by itself. In addition another warning light came on the dashboard that said "blind spot warning malfunction" followed by 3rd message that said "transmission system problem" and d light disappears from dashboard . When driving, the car continues at same rate speed thankfully. When parked, cannot put vehicle in park and have to use emergency brake. When this happens the car cannot be locked since it recognizes car in drive. Taking to dealership tomorrow. I don't like driving the car since I'm concerned it will go into neutral as I'm driving. I believe this could become a significant safety issue for myself and other drivers at risk. Any time a car does this without explanation on the highway warrants an investigation.

While accelerating and switching lanes on the interstate around 70mph the car reduced power and then downshifted and revved up to over 4k rpms. The car would not accelerate with foot all the way into it and reduced speed to 50mph. Emissions system error, transmission problem error, sh awd error and blind spot assist error were all illuminated.

There were a number of incidents prior to 16 February 2018 where the care jerked while coming to a stop and hesitated on acceleration possibly related to transmission misshifting. We took our car into an Acura dealer on 16 February 2018 but the issue was not resolved.

In different settings I have experienced a lag or hesitation when I press the accelerator. The hesitation is sufficient that it makes it dangerous to shift lanes at highway speeds as well as to turn left at a stop sign on a local street. I have disengaged the auto-idle feature to minimize the issue at stop signs and I am now driving in sports mode 100% of the time because this minimizes the hesitation; however, it is necessary to "gun" the engine to ensure that the hesitation does not result in a major accident. I have discussed the issue with the Acura service department each time I have brought my car in for an oil change over the past 1. 5 years, and they deny that there is an issue with the power train. I do not allow other members of my family to drive my Mdx as I fear their inexperience with the transmission problem will result in a major car accident.

While driving on the highway the "transmission system problem" illuminated on the dash board. The "d" light also began flashing. In addition another warning light came on that said "blind spot warning malfunction". The car slowed down. It would not go faster than 15-20 mph on the highway while the rpm's surged to over 4,000 rpm. The car had to be towed to the dealership yesterday. As of today they still have not been able to identify why this happened. I believe this is a significant safety issue that put myself and other drivers at risk. Any time a car does this without explanation on the highway warrants an investigation.

The car rpms do not keep up with the speed. When decelerating in traffic rpms remain high and the car surges forward. Going down hills when taking foot off the brake the car surges forward. When sitting at a stop sign and starting again the car would surge forward. The engine is very erratic and the software updates do not remedy the situation. Very scary driving the car. Cold weather makes the symptoms worse. Need to warm up the car a minimum of five minutes. It is very sluggish in the cold and the surging is more prominent. Not good if you live in cold climates. I need to drive through a residential area of a city with children crossing the street. I am afraid if the car surges when I break there may be an accident with a pedestrian or I may rear end the car in front of me. I have another appointment with the dealer to address the problem. Looking to trade in the vehicle with a different transmission. This vehicle should never be resold!.

There are two parts to this complaint. The issue regarding the transmission is potentially a safety issue and could result in an accident, while the peeling paint problem is already addressed in the Acura service bulletin 19-029 for vins other than mine. Both are well documented problems that have been experienced by other 2016 Acura Mdx owners. The transmission issue is an intermittent problem while accelerating and decelerating. There is a abrupt hesitation, or surging. While coating down a steep hil, the transmission will stay in gear at very high revs instead of shifting. These are an annoyance, but the acceleration problem could cause someone to hit the car from behind in heavy traffic situations. Some individuals note on the internet that their engines would accually stall when accelerating. I have brought my vehicle into the Acura dealership on a number of occasions without the problem being resolved. The paint issue involves the white diamond pearl paint coming off the roof and is already addressed in Acura service bulleting 19-029. It is unthinkable that only some vins are covered while others are not, if the same exact problem seems to exist on non-listed vins. Honda motor company indicated that they would not add additional vins unless directed to by NHTSA. Please have Honda extend the warranty on all 2016 Acura Mdx models with the same problem.

The transmission on this vehicle is unsafe & the car surges uncontrollably driving downhill. My wife & I can no longer drive this car & our local oakland, CA Acura dealer has not corrected the problem - we have taken it in for correction several times. We have 3 kids so we can't drive around in an unsafe car & dont want someone else driving an unsafe car. Acura recently issued a warranty extension on this issue - this car is leased & we want to turn it in now. Please assist. 415 310 9001 - john ryan.

This vehicle is affected by Acura’s 9-speed transmission warmer defect covered under: • TSB b17-009 – product update: transmission warmer • TSB b17-010 – product update / warmer replacement • TSB b17-026 – warranty extension: 10 years from in-service date, unlimited mileage these bulletins address failures of the transmission warmer that allow coolant and atf to mix, causing internal transmission damage. My Mdx was used by Acura in early 2016–2017 as an engineering/diagnostic vehicle when this defect was being investigated. Repair history: • March 2017 – transmission replaced, but the updated warmer (released later in 2017) was not installed. • December 2017 – Acura performed a coolant/atf line flush due to contamination, confirming fluid mixing from the warmer failure. Current issue: my transmission is again showing symptoms consistent with damage caused by the same warmer defect. Despite the active 10-year/unlimited-mileage warranty extension, the dealership refuses to perform the required warranty inspection unless I first pay a $138 diagnostic fee. Under the magnuson–moss warranty act, a dealer may not charge for diagnosing a defect that may be covered under a warranty or recall. Acura corporate says the dealer “is allowed to refuse,” and the dealer says they need Acura authorization. As a result, no inspection has been performed. The vehicle has been sitting at the dealership since October 1 with no diagnostic work completed. Concerns: • failure to perform a safety-related warranty inspection • failure to complete the product-update remedy • charging for a warranty-covered diagnosis • leaving a known defect unaddressed I request NHTSA review this matter, as it involves an active safety-related defect with a warranty extension where both the manufacturer and dealer refuse to complete the required inspection and repairs.

I was mailed a letter about a warranty extension for my associated VIN. I definitely have experienced associated issues with my Mdx. After calling the Acura dealership on 11/24/17, I was given an appointment for 11/28/17 and I was told they would inspect my car over 2 days and provide a loaner car. My experience was "to say the least" the inverse; extremely disappointing. The service technician took my car for a test drive and told me nothing was wrong. In addition, the service team was extremely unprofessional as once again, the customer was wrong. Please advise about the next steps for service. I am extremely disappointed with Acura unwillingness to listen to the customer. I did take the car for service associated with this issue about a month prior. Overall problem is many times I experience shifting and accelerating hesitation that is jerky. Which indicates a problem with the transmission: this is what the warranty extension states . . . . The transmission shifts poorly.

All dash display warning lights will come on sporadically while standing or in motion, last from a few hours to a few days or so, which causes vehicle speed to decrease and certain features to not work. Dealer service unable to resolve problem, but will clear error codes in computer to shut off warning lights.

The 9 speed transmission on this car is terrible. Hard shifting, lunging forward, the car accelerates on it's own like it doesn't know which gear it should be in. When accelerating, the car hesitates and feels like it loses power. This is a very dangerous vehicle. Took it to the dealer several times and they say this is the way the car was designed. It was done to meet fuel efficiency standards. Acura is sacrificing safety and comfort in order to meet the fuel standards.