Wiper Problems of Acura MDX - part 2

Brand new Acura Mdx 2016 was purchased from weir canyon Acura Honda in anaheim, California on March 18th 3/18/2016. It has 40k bumper to bumper warranty per paperwork and dealer plus purchased extended 100,000 8-year warranty for any defects, etc. Again bumper to bumper. Within one week on 3/25/2016 within only 190 miles on the odometer on this brand new $60k vehicle glass windshield defect was noticed with cracking despite not seeing or hearing anything hit the windshield. It was driven on California freeway home from anaheim to north san diego county (120 miles. ) upon noticing the defect the dealer was contacted but they said anything can hit the glass and said will do nothing about it. (contacted eli sales manager and paul swim general manager of weir canyon Honda Acura) then performed a search on the internet and noticed many other Acura owners have glass breakage and cracking issues and there are blogs and entries from Acura owners on the internet's google search of Acura glass cracking breakage and it seems to be a common trend. So I proceeded to contact dealer again to discuss it some more with the dealer and explained to them this is brand new vehicle purchased with new auto warranty plus additional $3000 extended warranty from your dealership so why are you not performing customer care and care about defect in your vehicle's safety component (windshield) but they hung up the phone or used profanity when called back. Paul swim general manager even commented that even one of his own loaner dealership vehicles has a crack break on the windshield glass despite being new. Opened case with Acura headquarters in torrance CA on 3/29/16 case# 4559849 but talking to their manager (juan) and district manager they refused to be accountable and ignored complaint as well. The front windshield is basically weak fragile and unable to provide reasonable safety.

See all problems of the 2016 Acura MDX 🔎.

The windshield wipers would just come on and not shut off. We tried several things but the wipers would not stop. I had to take the fuse out so it cause further damage.

See all problems of the 2009 Acura MDX 🔎.

First use moving visor to driver- side window, visor broke loose dropping to block road view while dangling from power cord. Startled driver while blocked view caused loss of control to median while traffic avoided accident by swerving to shoulder. Passenger side visor similarly failed on first use two days later. This defect is going to kill someone if not recalled and corrected.

See all problems of the 2015 Acura MDX 🔎.

In November 2013 while the Mdx was parked overnight, the driver side rear window regulator failed and the window dropped down into the door. Two months later, in January 2014, the identical failure occurred on the passenger side rear window regulator and that window fell into the door. In both cases a plastic piece that anchors a cable suddenly broke in the same manner without warning. This failure does not appear to be an improbable event, given these facts. I have retained both broken parts and offered them to Acura. However, they are not interested in investigating the incident. When this failure occurs, the window cannot be rolled up. This could be a driving hazard if it occurs in windy, foggy, and/or rainy weather. Besides greatly distracting the driver, there is no way to prevent excessive moisture from entering the car. This situation may cause windows to fog or become wet on the interior of the vehicle, impairing visibility. Obviously, the security of the vehicle is compromised, as well.

See all problems of the 2006 Acura MDX 🔎.

On window rollup, rear window slid out of drive mechanism and fell to the base behind door panel. Glass did not shatter, and I was able to maneuver it back into position temporarily to take to dealership for replacement of drive mechanism. No weight or obstruction was put on window as it was being electrically closed. This is the third time a rear drive mechanism has failed on this vehicle. Both other replacements were handled under warranty and good faith. This unfortunately is going to be an out of pocket fix to the tune of 350 dollars. I believe that this is a flawed design and could have resulted in broken glass, an unsafe situation considering my daughter was in car seat next to window.