Water Pump Problems of Audi A5

Tl the contact owns a 2012 Audi A5. While operating the vehicle, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the water pump was faulty. The vehicle was not repaired. The manufacturer and Audi of shrewsbury (780 boston turnpike, shrewsbury, MA) were notified of the failure, but no assistance was offered. The failure mileage was 115,000.

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My car has had the add oil light on many times to which I have taken it to the dealer. First time they told me it was a water pump failure. I replaced and paid for the water pump. Second time a year later I returned to hear that the water pump failed again only this time it was the cam bearing ladder that failed which in turn caused the water pump to fail. Both times I asked if the water pump is replaced should I replace the timing belt, I am told it is a timing chain and does not need to be replaced. Then the light comes on again I take it back to the dealer to be checked they say it is fine. Two months later the light comes back on, while driving to the gas station to get oil I turn engine off only to have it turn back on running super rough. Car then will not start. I am now told that it was the timing belt failure and that the tensioner rod broke. I am not the only one with this issue. . Read more...

In Sep 2016 my 2013 Audi A5 started smoking and overheating while driving on the freeway. I drove my car home and searched for a reputable auto shop in my city that I drove my car to. My vehicle was analyzed and inspected to find out that the coolant/waterpump needed to be replaced, which my car was no longer under warranty. At this moment I just left my car at this auto repair shop as it was my only vehicle and needed repaired ASAP. Within the last year and very recently their have been many recalls relative to overheating coolant/water pump issues causing overheating and possibly set on fire. I had it repaired at the auto shop, which costed me nearly $1200! I found this absurd as my vehicle was only 3. 5 years old with an overheating problem. Is there any way I can get this researched and reimbursed by the manufacture as my issue happened prior to recalls were published? I have attached a repair invoice for your review. Thank you.

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