Other Fuel System Problems of Audi Q5 - part 2

Audi Q5 owners have reported 92 problems related to other fuel system (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Audi Q5 based on all problems reported for the Q5.

36 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 09/24/2020

Vehicle started leaking fuel suddenly and unexpectedly after starting car in garage for no apparent reason. . Strongly believe it's a defect somewhere. I sincerely believe with this type of problem there is a safety hazard for to drive.

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37 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 08/19/2020

I noticed a fuel smell emanating from the rear seat area on the passenger side of the vehicle, a 2010 Audi q% with 104,500 miles. This was noticeable both while driving and stationary while parked in the garage. After further investigation I visually saw fuel drops around the rear passenger seat on the bottom of the vehicle. I visited the national highway safety website and found a recall that matched the symtoms I described above. I contacted my Audi dealer and they indicated a fix for that recall was completed in 2016 on my vehicle. I am not sure what was accomplished but it seems it didn't work. I have been told by the Audi service department that the fuel flange and various other items will need to be replaced. As this is a safety item and the car can't be driven until repaired I authorized the repair at substantial expense. I feel as if a temporary fix was completed in 2016 and not a permanent fix which should have been accomplished.

38 Other Fuel System problem of the 2012 Audi Q5

Failure Date: 08/01/2020

Im loosing a liter of oil every 200-500 miles and tyranny feels like it slips a little but the oil consumption is why im writing this I bought my 2012 Audi Q5 premium sport edition with a 2. 0 turbo with 80,000 miles and was not told about the oil consumption!!.

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39 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 07/27/2020

Audi didn't finish their recall 20w9. The Q5 we have had the first step done but not the rest. This is from the TSB : Audi will notify owners, and dealers will clean the pump flange and install a butyl rubber band to protect the pump, free of charge. Parts are not currently available. Interim notices will sent in early November 2016. A second notice will be sent when parts are available. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20w9. Our back seat is full of fuel. The pump cracked. The local Audi shop said the recall has been done, but after I investigated the Audi dealership that did the recall, they mentioned only a protective kit was put on.

40 Other Fuel System problem of the 2012 Audi Q5

Failure Date: 07/11/2020

I have code po299 turbocharger/supercharger a underboost condition. I was under warranty in 2016 to have my pistons and rings replaced because the oil consumpion was very high, now I'm burning more oil and I changed the diverter valve I'm still coming up with p0299 code and need to replace my turbo after 60k miles from the piston and rings replacement. . . I think this all has to be part of the same problem and Audi should repair it for free.

41 Other Fuel System problem of the 2014 Audi Q5

Failure Date: 06/29/2020

Leaking fuel, in the presence of an ignition source, increasing the risk of fire and car stalls etc. .

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42 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 06/23/2020

There's a strong smell of gasoline inside( air vents) and outside the vehicle, while driving and stationary.

43 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 06/10/2020

Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 model year Audi vehicles with 2. 0 tfsi engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that “vehicle does not have the extended warranty for fuel injectors and the information that was submitted was only for 2. 0 tfsi engine's with the engine code of cbfa & ccta. The engine in your vehicle is a 3. 2 fsi with the engine code calb. So this warranty extension would not be applicable to your vehicle. ” our Audi dealership diagnosed our car with the same fuel injector issue listed by Audi in this warranty extension as well as stating that this is a very common issue with our make, model and year. Our Audi is a 2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared. Their letter does not stand to prove that a faulty fuel injector was not placed in our car that was built in 2011, the same year that they installed faulty fuel injectors in their 2. 0 tfsi engines. Audi dealership diagnosed our car as suffering from misfire conditions that in turn cause the malfunction indicator lamp to appear. The dealership indicates that this is a common issue with Audis during our production year. This is the same issue that Audi listed in their warranty extension letter to consumers with 2. 0 tfsi engines. Our car meets all the requirements in Audi’s warranty extension letter (2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared) except that our car is a 3. 2 fsi vs 2. 0 tfsi. Audi is not able show that they did not install a faulty fuel injector into our car. Fuel injector problems in cars with mileage under 100,000 miles and less than 10 years of age is very uncommon. This plus Audi’s history of installing faulty fuel injectors into cars built in our year lead us to believe that Audi also installed a faulty fuel injector into our car.

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44 Other Fuel System problem of the 2013 Audi Q5

Failure Date: 05/08/2020

Incident date: 5/9/20 mileage: 70,290 miles summary: I reversed out of parking space, shifted my car into drive, and my car abruptly hesitated, decelerated, resisted, and jerked upon engaging the gas pedal; a series of multiple warning/indicator lights simultaneously flashed on the obd screen while my car was in motion. The car continued to decelerate, jerk & hesitate. Messages referenced hybrid, malfunction, electronic, inoperable, loss of ability to control steering, steering power, danger, hazard, engine, stabilization, driving, power. I attempted to accelerate from a stop sign to cross a 4 lane intersection of moving traffic. Upon pressing the gas pedal to cross the traffic intersection, my car would hesitated to accelerate, and more abruptly jerked and hesitated - like I was driving a manual transmission that was stalling out/stuck in the wrong gear. The more I tried to accelerate across the 4 lanes of moving traffic, the more severely the car resisted, jerked, hesitated, and fluctuated in power. I could've been t-boned by another vehicle and seriously injured, as the speed limit on both sides of this traffic intersection is 45mph. I was informed by the Audi dealership that I need a brand new transmission due to �internal parts failure. � I was also informed the �condition and level of transmission fluid� requires an entirely new transmission. The following diagnostic codes were provided by the dealership: p0ab900,p060a00,p279700,u040200. According to Audi, my car now needs a whole new transmission and has �burned� transmission fluid due to an �internal parts failure� at 70,290 miles. The transmission replacement and labor is approx $27k. I recently learned the transmission mechatronics was replaced by another Audi dealership in Aug 16� and the mileage was approximately 22kmiles. I purchased the vehicle in Jan 17�, with approx. 26kmiles. More detail in pdf.

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45 Other Fuel System problem of the 2012 Audi Q5

Failure Date: 11/04/2019

Oil leak and engine cooling pipes uo.

46 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 10/17/2019

Strong smell of gas inside the cabin and outside the car while moving and while stationary. Vehicle was previously repaired under NHTSA recall 16v-660. Dealer states the recall 18v818000 does not apply, even though the previous recall solution was "interim". Dealer refuses to claim responsibility.

47 Other Fuel System problem of the 2018 Audi Q5

Failure Date: 07/30/2019

When depressing gas pedal from stopped (or near stopped) position, the vehicle fails to respond before moving forward. This most frequently occurs when pulling onto or crossing a street, and I'm concerned it will eventually be the cause of an accident. The dealer has checked this several times, but says that the recorder shows no problem. It does not occur every time, and no default is recorded, but it continues to occur even after almost two years. Dealer has a number of service requests for this issue, all marked as ntf. I also have copies of 10 or more email complaints to dealer that can be made available is requested. Only the latest date is noted below - it happens almost every week.

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48 Other Fuel System problem of the 2013 Audi Q5

Failure Date: 07/04/2019

Audio Q5 2013 Audi 2. 0 tfsi engine high oil consumption. There is a design flaw with the engine that causes high oil consumption. As a result, engine oil leaks into the cylinders which cause the engine to stall, damage the engine and impede acceleration. I have added oil on 3 occasions this year - 2019. The first indication to add oil came back in 2015 - 2 years after buying the car brand new and after about 30000 miles. The first breakdown occurred in 2017 after I stopped at a traffic light then attempted to accelerate up on a hill, I wasn't told what the issue was, but Audi covered the repair charges since the car had about 35000 miles on it and the manufacture's warranty was recently expired. After breaking down on the highway again 2 years later, the car was taken to the dealer which then informed me that a blown cylinder was the cause and it's best I replace all 4 cylinders because they were all going to fail at sometime. After the repairs were completed, I drove about 500 miles, then the car indicated to add oil again. I also happen to notice that when the oil is low there is hesitation whenever I start to accelerate from a dead stop or going up a hill. I continue to add oil whenever the car indicates, but the issue gets worse by the mile. . Read more...

49 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 06/16/2019

I recently purchased a 2010 Audi Q5 prestige . I had it from 7 day and put fuel in it maybe 4 times . The very last time I put fuel in it there was a strong gas smell coming through the vents . It gets stronger and stronger.

50 Other Fuel System problem of the 2015 Audi Q5

Failure Date: 06/12/2019

I have an Audi tdi that the diesel emissions recall was completed. I brought to the attention of my service advisor - dealer, that when the outside air temp is warm/hot and the vehicle is warmed up, there appears lag in the acceleration then suddenly there is a quick burst of speed where the vehicle catches up to the foot accelerator position. Lifting the foot off the accelerator aids in slowing down but I am concerned that if another family member gets in the car there might be a different understanding of what the vehicle is doing. The dealer service advisor did not note this condition on the list of complaints - things to fix at last service. He did state that all the vw-porshe-Audi diesel vehicles are dealing with similar issues and that I just needed to adjust my driving, there is no current resolution for the condition. I feel that there should be a better answer from vw-porshe-Audi to resolve this concern with the highly skilled engineers they employ!.

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51 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 04/16/2019

Takata rcall not done.

52 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 04/05/2019

Noticeable scent of gasoline inside the vehicle.

53 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 12/04/2018

Tl the contact owns a 2011 Audi Q5. While driving 30 mph, the contact smelled a fuel odor. The contact pulled the vehicle over and shut off the engine. The contact attempted to restart the vehicle, but was unsuccessful and the check engine indicator illuminated. Also, the electric power steering warning message appeared. The vehicle was towed to the contact's home. The contact called the collection Audi (200 bird rd, coral gables, FL 33146, (305) 444-5555), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was unknown.

54 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 10/29/2018

The car smells to raw gas sitting in the garage. When I get in it the iside smells to raw gas also. I am not getting any warning signs.

55 Other Fuel System problem of the 2009 Audi Q5

Failure Date: 10/20/2018

The car gas a strong gas smell in the cabin of the car, everyday, all day. Took it to Audi and they said they fixed the "problem". The car can't be driven. Its causing nausea and headaches when driving more than 5 mins. I don't feel safe driving a car that is producing a gas smell. I believe that gas flange recall created more issues to my car that Audi made me pay for and never fixed the gas smell.

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56 Other Fuel System problem of the 2018 Audi Q5

Failure Date: 09/08/2018

The car has about 10k miles. It smells like unburnt raw fuel when the car is parked in residential indoor garage. When there is no car in the garage, the odor is not present. The car was taken to the Audi dealer but they claimed the smell cannot be reproduced. It is a safety, health and environment issues hence reporting.

57 Other Fuel System problem of the 2015 Audi Q5

Failure Date: 09/08/2018

Tl the contact owns a 2015 Audi Q5. The contact received notification of NHTSA campaign number: 17v298000 (fuel system gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi of colorado springs (550 automotive dr, colorado springs, CO 80905, (719) 722-3005) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.

58 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 07/24/2018

Tl-the contact owns a 2011 Audi Q5. The contact stated that they noticed an abnormal gasoline smell. They also got sick due tot he smell and have to roll the windows down in order to breath and drive with out distraction. The incidant just happened yesterday. No warning lights illuminated. The vehicle was not towed. The vehicle was not taken to the dealer. The vehicle was not diagnosed and the vehicle was not repaired. The manufacturer was not informed of the issue. The failure mileage 89,284. Jw.

59 Other Fuel System problem of the 2017 Audi Q5

Failure Date: 06/01/2018

Received a recall related to electric coolant pump in June. Parts not available. Called my dealer princeton Audi and no help. Received second notice regarding this in September, that Audi had an 'interim fix" and advised me to contact princeton Audi again. I did, but they did't have the part for the 'interim fix' either. I have called them 3 times and now am on a waiting list with over 100 names. Audi apparently is not making these parts fast enough, and in the meantime, we are advised to keep the car out of the garage. . . Winter is coming in the northeast. They have no idea when they will get the part.

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60 Other Fuel System problem of the 2016 Audi Q5

Failure Date: 05/17/2018

I purchased a new epa compliant Audi Q5 diesel on March 28th 2018. The vehicle had the epa emissions repair completed. Shortly after purchasing the vehicle I experienced an intermittent throttle control issue. It primarily occurs at slow speeds. When driving slowly, if I suddenly accelerate, such as passing around a vehicle in front of me, the throttle will not work, despite my pressing on the gas pedal. I have to remove my foot from the gas pedal and reapply it to get throttle response. I believe this is an unsafe situation and should be addressed by Audi. I've had the vehicle to the dealership that sold me the vehicle twice and they could not identify the problem. The issue has occurred at least 12 times. I was recently able to replicate it twice in a controlled setting, however, I was unable to replicate it at the dealership. The dealership found no associated codes with a scan.

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61 Other Fuel System problem of the 2017 Audi Q5

Failure Date: 04/19/2018

Check engine fuel system alarm warning light - with caution to drive below 35 mph and immediately to service center. Service center says they found nothing wrong. Then read ap report on fuel clogging and fires. This vehicle had a previous recall but we never got a warning or letter (they sent it to an address in west palm beach that we never ever gave them or lived at).

62 Other Fuel System problem of the 2014 Audi Q5

Failure Date: 04/09/2018

Particulate sensor (particle sensor lambda dpf diesel Audi a4 b9 a6 a7 a8 Q5 q7 4g0906261b) in the diesel particulate filter (dpf) filter failed at 56k miles, 4 years into the life of this vehicle. This is a $500 (aprox) part, and it is related to the diesel emissions control system, which is not yet patched under the vw tdi program. I am being told by the service that I cannot drive this car until sensor is replaced, and there is no warranty coverage.

63 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 01/29/2018

Timing chain tensioner, tensioner etc for camshafts with engine repair. During oil consumption repair the mechanic noticed this issue and it was repaired during the oil consumption repair. 2011 Audi Q5 75k miles.

64 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 01/17/2018

2011 Audi Q5 misfiring after oil consumption repair. Took back to service center and it was misfiring. Found pipe for the oil separator was not attached.

65 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 01/02/2018

Engine light is constantly on. Fuel system malfunctions and very expensive ignition coil/ spark plug repairs are always the issue. The engine light comes on while the car is in motion when the fuel system malfunctions. The engine light comes on shortly after the car is turned on when it's the ignition coils/ spark plugs. When the ignition coils/ spark plugs are the issue, the car shakes.

66 Other Fuel System problem of the 2015 Audi Q5

Failure Date: 12/04/2017

Car smells when turning the heater on. Car still does not have a fix for the emission. Even if the emission is fixed I still need to increase gas/ad-blue.

67 Other Fuel System problem of the 2015 Audi Q5

Failure Date: 09/23/2017

I do not have any problem with my car. But I have another important thing to remind who is responsible for informing any recalls. My car had few recalls previously and each time I got a notification. But for the latest open recall that my car has, no one informed me. The recalling has began since may 2017 and no one informed this recall for nearly 4 months until I called the dealership 2 weeks ago for scheduling my service date. And the dealership representative told me that imy car has a recall. And this recall is more risky and dangerous and what if something happened. And who will take the responsibilty of loosing my and my family's lives? and even this is something important recall they scheduled me for October 6th for taking care of the recall and service. This is so dissapointed and why nobody inform these recalls. Who will take the responsibility. I called Audi and they said they are not sending any reminders but NHTSA send notices. Please I need a considerable reply for this and please never let this happen again.

68 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 08/26/2017

The contact owns a 2010 Audi Q5. The contact stated that the vehicle emitted a fuel odor from outside of the vehicle. The failure occurred without warning. The contact did not smell the fuel odor until NHTSA campaign number: 16v078000 (air bags) was remedied at Audi lynbrook (855 sunrise hwy, lynbrook NY). The vehicle was not diagnosed for the additional failure. The manufacturer was not notified. The failure mileage was approximately 60,000.

69 Other Fuel System problem of the 2011 Audi Q5

Failure Date: 08/25/2017

My vehicle went to the Audi fife dealership. Advised I needed a new engine. I tried to trade in the vehicle and I was advised that my car had -0-trade in value. They wouldn't accept on a trade-in. They said it was worthless. I towed the vehicle home and I noticed on my paperwork that the dealership completed "3" recalls without my permission or knowledge. I asked service why they completed these recalls on a worthless vehicle that I had to tow home. A vehicle the dealership didn't want. I found out that this dealership is collecting over $14,000 for recalls that I didn't authorize on a vehicle that they said was worthless. I can't even verify if the dealership actually did the recalls. This is an unethical practice for this dealership to tell me my vehicle is worthless without an engine; won't accept on a trade; towed my vehicle home but they collect $14,000.

70 Other Fuel System problem of the 2010 Audi Q5

Failure Date: 08/01/2017

Recall 20w9 - in late July of 2017 I noticed a very strong smell of fuel in my car. I took it to my local repair shop on 8/1/19 as I could no longer tolerate the strong smell and became very worried of my car exploding. They found that my fuel flange was broken. I did not know there was an open recall on this problem. It was only after I received a recall on my airbag in December 2018, and took it as instructed to my Audi dealer, that I was told there was an open recall. I called Audi and asked what I needed to do as I already had the repair made. I was told Audi would reimburse me. I then received a denial letter from Audi dated 2/1/19. I called Audi and was told I was denied because I didn't take it to a dealership that was within 15 miles from my home. I explained to them that what she said was the denial is different than what was stated in the letter. The denial letter states "the reimbursement period for this safety recall has ended. " you will note on the top of the invoice I submitted that I did not take it to have the fuel flange repaired (which was the recall). It clearly states my reason for concern - ck for gas fumes/rear hatch area . She then called me back on 2/14/19 and stated she did "internal research" and the reimbursement period for this recall had ended. They would not be reimbursing me. She stated I could appeal to my local Audi dealer that I had to have an emergency repair and why I couldn't take it to my local Audi dealer to have this issue fixed. I then started receiving emails and notices in the mail to have this issue fixed at my local Audi dealer. However, it was not until after I had my air bag recall replaced that I started receiving these notices. I had no idea there was a recall for this problem. I had no choice at the time to have the repair made at my normal repair shop as it caused a significant hazard to me.



Q5 Service Bulletins
Q5 Safety Recalls