Visibility Problems of Audi Q5

The contact owns a 2015 Audi mobility-q5. The contact stated that water had leaked through the sunroof and into the vehicle. The contact then stated that water also soaked into the foam surrounding the side head air bag inflator canister. The contact then stated that she noticed mold located in the rear passenger and driver’s side seats and inside the trunk. The contact then stated that the battery and electrical equipment floated in water and mold. The vehicle was towed to a service station where it was diagnosed that water had leaked through the sunroof and the surrounding foam needed to be replaced. The vehicle was not repaired. The contact referenced the NHTSA campaign number 17v001000 (visibility, air bag). The vehicle was not repaired. The manufacturer was then notified of the failure and the contact was advised that the vehicle needed to be diagnosed at the dealer, but no further assistance provided. The failure mileage was approximately 30,000.

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Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign numbers: 17v001000 (visibility and air bags) and 16v078000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer indicated that the parts may become available mid September 2017. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

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This is a design defect. The side mirrors are too large and placed in a location on the window that creates a blind spot and in particular the driver's side there are instances when you can not see a car coming at you from the left, or of you are turning left you cannot see if there is an island. While we have not had an accident, it is a hazard and should be rectified. This has given rise to a number of near accidents and I have tried to get Audio to listen to me.