Equipment Problems of Audi Q7 - part 1

I placed my child into the back seat of my 2025 Audi Q7 and secured the child in the car seat. The key fob was inside the vehicle in the back seat, and the vehicle was turned off. After placing my child in the vehicle, the Q7 unexpectedly locked with both my child and the key fob inside. I did not intentionally lock the vehicle. I attempted to regain access to the vehicle, but the doors remained locked and I was unable to access my child. The vehicle did not appear to recognize or respond appropriately to the fact that the key fob was located inside the passenger compartment. My child remained trapped inside the locked vehicle for more than three minutes while I attempted to gain access. Because the vehicle was off, my child was restrained in a car seat, and I had no reliable way to open the vehicle, I became increasingly concerned for my child's safety. After repeated attempts to gain entry failed, I determined that I could not safely wait any longer. I was forced to break one of the vehicle's windows to gain emergency access and remove my child. The window was not broken because of an accident, collision, vandalism, or a misplaced key. It was intentionally broken solely as an emergency measure because the vehicle unexpectedly locked with a child and the key fob inside the passenger compartment and I could not regain access. I subsequently reported the incident to my Audi dealership and requested an investigation of the vehicle's central-locking, key-detection, convenience-access, and related electronic systems. I am reporting this incident to NHTSA because I believe a vehicle unexpectedly locking while the key fob and a restrained child are inside, combined with the inability to regain access, represents a serious potential safety hazard. Because the vehicle was turned off, this type of malfunction could be particularly dangerous during hot or cold weather. I am requesting that NHTSA document and investigate this incident and determine whether similar unin.

See all problems of the 2025 Audi Q7 🔎.

While driving my vehicle screen displayed safe cp. Though it did not cause an accident but all my safe features were disabled. Now I have to pay for an update which isn’t affordable due to it being beyond my control. What do I do?.

See all problems of the 2024 Audi Q7 🔎.

Sunday morning, xxx, at 07:25 cst, while driving west on [xxx] outside of [xxx], the moonroof of the 2025 Audi Q7 spontaneously exploded with what sounded like a gunshot in the car. The sunscreen was closed at the time, so very little glass entered the vehicle. There were no other vehicles around us at the time. There was no rock hit. We took the next exit and examined the moonroof and found it to be completely gone with a thin rim of remaining glass. We drove to [xxx] and covered the entire moonroof with a well secured contractor bag and continued our remaining trip. I contacted the glenwood springs, Audi dealership, and took the vehicle for a dealer examination/inspection on 08/18/26. They told me that this was not covered under the warranty, and that it was probabpy caused by a rock striking the glass. We were very fortunate that the sunscreen was closed at the time or we would have been showered with glass. There were no premonitory signs that this was about to occur. While at the dealership we were shown a copy of recently released TSB from Audi (xxx) acknowledging the potential for glass moonroof spontaneously shattering. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin awa-23-11) for this identical issue on the q8, e-tron quattro, and r8 models, but not the Q7, despite the dashboard part number (4m8857001s33a) being identical across the Q7 and q8. This appears to be a widespread issue affecting multiple Audi models sharing this dashboard component.

See all problems of the 2020 Audi Q7 🔎.

The emergency call is malfunctioning in the overhead console.

4/30/26 I came home, parked in my driveway, got out of the car and opened the left back door to get my handicapped son out of the car. He wanted his talker from his backpack(he is nonverbal), so I sat next to him on the back seat and gave him the talker. Then I got out of the car and helped him to get out, closed the left rear door and turned towards my house holding his hand. At that point my mother who got out of the house because she saw us coming started yelling that the car is moving. I jumped, opened the driver door put my right leg inside trying to stop it but by then the car had already hit my fence right where we have a gate. The gate unlatched and opened and the car got then stuck in the opening pinning my left leg which was still on the ground against the door and the car as the car itself was pinned inside the fence opening. Eventually the gate completely gave in and the car continued to slowly move forward into my backyard, I got my right leg out while I saw the car rolling and taking down a shed and stopping in my tree. My leg was hurting very badly so I called 911. I still have some minor discomfort but had a large hematoma and significant pain for 2 weeks. Then the car had a failure to start several times on two different days on one day needing 15 attempts to start. I took the car to the dealer after the first incident and they said no codes and car is fine. I took it again after the car didn’t start and they mocked me. There was 15000 in body damage. I am a doctor and discussed with 5 different patients that are mechanics and they all said this car has clearly a defect and I should not be driving it.

Start/stop button will not start the engine at times. May take several attempts before engine will start. Had to have Audi roadside assist come to my location to get the vehicle car started. Drove vehicle to nearest dealer with the "engine light" illuminated. Was advised that Audi has a software update that needs to be installed. Update was supposed to drop by week 10 of 2026 but it is still not available as of week 12. Audi and the dealer cannot provide a resolution after vehicle has been in shop for 3 weeks. Was told that I could pick up the car since they did not see it as a safety issue, but if the vehicle if often unable to start why would one trust driving it?.

The vehicle was parked on a sloped driveway. After the driver exited the car, the automatic parking brake/auto-p fail-safe failed to engage. The vehicle rolled backward unexpectedly, causing the driver-side door to strike a fire hydrant and rebound into the driver's body. There is significant property damage ($6000) and personal injury. Complete home security video footage of the incident is available https://share. Icloud. Com/photos/00frpcuj6jiwtw4apv8advrhw.

See all problems of the 2021 Audi Q7 🔎.

Catastrophic engine failure while driving on highway with family. System gave error codes dtc p054a, dtc p0301, dtc p0017. Vehicle was not drivable. Always serviced with oil and filter change at recommended service intervals at authorized Audi dealer. Never showed any signs of malfunction or warning lamps prior to this incidence. Brought it to a mechanic specializing in european cars and diagnosis was the engine has failed completely and needs new engine.

See all problems of the 2017 Audi Q7 🔎.

Driving on a country road with no vehicle in front of me - a loud explosion occurred and realized the front panel of the sunroof had exploded. Luckily, the screen was closed at the time and no large glass fragments fell into the occupants of the vehicle - there were five of us at the time. Arrived at a friend’s house to vacuum out the small slivers of glass pieces that fell through the screen. The outside temperature that day was approximately 80°f. The explosion sounded like gunfire and it was very scary. My [xxx] (nephew) started crying after the incident because it was very shocking to all of us. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2011 Audi Q7 🔎.

I am filing a formal complaint regarding serious safety-related defects in a newly purchased Audi vehicle. Immediately upon delivery, the car presented: • a faulty solenoid, a critical engine component, creating risks of engine misfires, sudden stalling, loss of acceleration, and transmission malfunctions while driving. Such failures pose imminent hazards during the cross-country travel that military families like mine regularly undertake. • defective windshield wipers from the outset, jeopardizing visibility and safety during inclement weather. These defects demonstrate systemic quality control failures by Audi, undermining the safety expectations owed to u. S. Consumers. Requested action I urge NHTSA 1. Investigate Audi for potential violations of federal motor vehicle safety standards. 2. Evaluate whether a recall is warranted, as this appears not to be an isolated case. 3. Hold Audi accountable for delivering vehicles with concealed or unaddressed safety defects. As a u. S. Military officer, I cannot risk the safety of my family in a vehicle plagued by such defects. American families deserve full confidence that new vehicles meet uncompromising safety standards.

The recall involves the virtual cockpit instrument cluster. Audi requires the use of the vehicle’s usb port to complete the update. However, my usb system is not functioning properly. •the issue: Audi has refused to perform the recall because of the inoperable usb. They have stated that without the usb, they cannot install the update. They are not offering any alternative method or solution to ensure that this recall is completed. •why this is a concern: a recall is issued because of a safety-related defect. The manufacturer is obligated under federal law to remedy the defect at no cost to the owner. By refusing to provide a solution beyond requiring a functioning usb, Audi is failing its duty to correct a known safety defect. This leaves me driving a vehicle with an unresolved recall. •my position: it is unreasonable and negligent for Audi to deny responsibility simply because the recall requires a usb port that is not functioning. The recall repair should be performed regardless, whether through replacement of the port, use of alternate diagnostic tools, or another approved method. By refusing to act, Audi is leaving my vehicle unrepaired, unsafe, and in violation of recall compliance obligations. Requested action: I respectfully request that the NHTSA investigate Audi’s handling of this recall and require them to provide an effective remedy at no cost to me, in accordance with federal safety recall requirements.

El carro fue comprado en febrero 2024 en greenway Ford inclui un paquete DE cambio DE aceite,rotacion DE llantas y cambio DE los limpiabrisas. Esto ha sido un dolor DE cabeza. Cada vez que se le realiza el servicio sale con la luz del ingenier prendido, en la computadora DE auto zone aparece turbocharger intercooler(p0299). Ademas el asiento del pasajero esta siempre muy caliente el carro gasta demasiada gasolina y esta perdiendo velocidad,en verdad no se si el carro esta gastando aceite, ya que recién cambiado el sistema me mostro falta DE aceite . O el consecionario no cambio el aceite correctamente. .

On [xxx], I experienced multiple failures of core safety systems in my 2021 Audi Q7 that put my 17-month-old child at serious risk and exposed critical flaws in how the vehicle’s systems operate and record events. On [xxx], the pre sense automatic braking system suddenly engaged while I was driving approximately 35 mph on a clear, empty suburban road. There were no visible obstructions, no warning lights, and nothing recorded in the vehicle’s logs. This occurred less than 48 hours after the vehicle had received recall-related software updates and routine service at an Audi dealership. Prior to that service, the vehicle had no history of mechanical or safety issues. The following day, the keyless entry and anti-lockout system failed. I placed my toddler in his rear-facing car seat behind the front passenger seat and set our baby bag—with the key fob inside—on the rear seat. After closing the door and walking to the driver’s side, the car unexpectedly locked. The fob and my child were both inside. The outdoor temperature was over 90°f. I attempted to open the vehicle and then to break the window with tools, without success. After approximately seven minutes, I broke the driver’s side window with a sledgehammer and removed my child from the car. The car alarm eventually activated, but no lock-in event, key fob error, or warning was recorded. The vehicle was inspected by the dealership twice and Audi corporate engineers once. Audi confirmed faults in the emergency call module, comfort system, rear lid sensor, and parking sensors. However, they could not reproduce or explain the braking event or lock-in failure. Audi confirmed that the vehicle should not be able to lock with the key inside, and they do not know why it did and are unable to guarantee the safety feature will work in the future. The vehicle has not been driven since. The failure of both safety function and system visibility placed my child in danger. I am requesting a safety investigation. Information redacted pursuant to the freedom of information.

As always, my wife put her purse with the key in the purse in the front seat of the car while she was putting our (3) old grandchild in the care seat. As soon as my wife closed the back door all the doors locked, possibly our granddaughter hit the lock with her foot. The back doors only have a lock feature but not an unlock feature. My wife had to call the fire department to get the doors open. We live in florida, if this was summer, there could have been a health risk to our grandchild. (1) why with the keys in the car would it lock (2) why isn't there a way to unlock the doors from the back seat? I went on line and it looks like others have had this same issue.

See all problems of the 2019 Audi Q7 🔎.

On oct. 7th, 2024, our Audi Q7 2017 needed software update because the front data screen (mmi system) was rebooting frequently while driving, causing the screen to go up and down to reset itself. The mission viejo, CA Audi dealership updated the software. We picked up our car on oct 24th, 2024. By the evening of oct 24th, 2024, an error message for ‘front right-side marker light defective’ appeared on the dashboard screen when we drove under bridges, dark areas, and at night. The error message appeared with multiple loud beeps each time it appeared. At night, the message would appear every 5-10 minutes, making the car undriveable at night. The dealership suggested they would have Audi corporate perform the Audi recall campaign 97cb – NHTSA campaign id 16v642000. With the holidays, time dragged on. The update was finally attempted 1/7/25-1/8/25. The dealership said the update failed and suggested I either buy a new light ($4895) or contact a tune-shop to turn-off the front side markers via coding/programming, thus reducing my safety and augmenting the factory software by an outside vendor. Once the mmi software system was updated, it caused the front marker light coding to malfunction. After more research in the last few weeks, the front marker light (NHTSA campaign id 16v642000) is a much broader issue than a light not working and still resides with Audi Q7 2017 this many years later.

When the vehicle is connected to a cell phone and reliant on apple carplay for navigation support, the screen will freeze numerous times while in transit. This causes the driver to lose situational awareness. The natural impulse for most drivers is to try to remedy the issue while moving. Once the device is disconnected the application resets and loses the destination. This can happen while driving on a highway at a high rate of speed.

On November 2, 2015, the environmental protection agency and California air resources board informed Volkswagen group companies that my model year 2012 3. 0l turbo diesel injection (tdi) vehicle did not comply with federal and California emissions standards. In the approved emissions modification, Audi lynbrook claims to have removed the software that reduced the effectiveness of my tdi's emission control system and to have installed new emission control software designed to function effectively in all normal driving conditions. Note: this "fix" that was devised to meet emission standards was never actually tested for "vehicle reliability, durability, performance, drivability or other driving characteristics", and by their own account would consume 40% more def [xxx], meaning it's stressing the emissions system 40% more than designed. Since the tdi modification my 2012 Audi Q7 tdi is having constant emissions system faults with 200 mile shutdown ransomware programming, and repeated replacement of the same components. It has rendered the vehicle as unreliable and now unusable unless I keep paying for Audi's "fix". My vehicle had no such issues prior to the tdi modification and received all regularly scheduled maintenance at Audi lynbrook. I have compiled all my service records including the tdi modification (7/26/18) then 9 emissions system failures (xxx). Currently, Audi lynbrook states that again emissions component replacement is needed, a part (rear nox sensor g687) that was replaced 4/10/2023 just 20 months for the second time since 11/12/2020. This failure to deliver a reliably working vehicle has already cost me considerably, so Audi has disabled my car with shutdown programming, taken it hostage needing proprietary Audi service, and are now demanding ransom to make it temporarily usable. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2012 Audi Q7 🔎.

Every week the vehicle is saying add 1 quart of oil to continue driving.

At my 100k mile inspection it was noted that an engine mount is leaking. With a repair cost in the multiple thousands I checked online and have found this to be an extremely common occurrence with possible disastrous implications.

See all problems of the 2018 Audi Q7 🔎.

Front right side marker light defective warning on dash - request to include in Audi recall campaign 97cb (NHTSA campaign id 16v642000).

Panoramic sunroof imploded while traveling at freeway speeds (70mph) during normal conditions (no rain, hail, snow, etc. And temp) causing a large amount of glass to be blown into the cab of vehicle, striking the driver and passenger. With this loud implosion and visibility obstructed by flying glass debris it put the driver in a unsafe environment. This also put the passenger and other drivers on the road at a huge risk of an accident. Throughout the automotive industry, this has been a known issue over the past several years and even at the local Audi dealership in bellingham, wa. After conversation with dealership there was no known contributing factors to the implosion and was suspected to be a manufacturing defect.

I continue to smell a foul, moldy odor almost every time I turn on the air conditioner or heater. It has been a problem since I purchased the vehicle in August of 2024. I took the car back to the dealer from which I purchased it four times. They finally “fixed” the issue by clearing out some tube. However, the issue has presented itself again. I had the cabin filter replaced last week to no avail. It still smells awful. I definitely cannot use the heater. This potentially presents a health issue and needs to be fixed.

On 6/7/24 while driving on the interstate I believe that my panoramic sunroof may have imploded. It sounded like a gunshot and then all the glass just started falling off into the vehicle. I have filed an insurance to have it repaired but wanted to register this on someone's radar. Vickie bowlin 164 sycamore ridge madison, ms. 39110 bowlinv@bellsouth. Net.

See all problems of the 2023 Audi Q7 🔎.

Audi Q7 sunroof front sunroof glass spontaneously exploded while driving on freeway at 8:30am going 75mph. No extreme temperature swing, no water on glass. Heard loud gunshot sound and looked up to see hole about 5-7" wide in sunroof. Tempered glass pieces falling onto fabric sunscreen.

The Audi 2020 Q7 experiences an sos emergency contact communication failure when it goes of cell service range and in certain circumstances, it does not reset itself or allow reconnection to the communication module after it goes back in range within cell service. This is a know issue, similar to Audi service bulletin 90t2 in which the NHTSA issued a recall (the Q7 model is not covered under that recall, but several other models within the same year are covered). As a result of this software bug, in certain circumstances, it the communication module may not be able to contact emergency services. Audi America dealerships require payment and charge consumers $276 for drivers to update the mmi system to correct the software “bug. ” due to the fact that it is a software issue, which requires updating by the dealership, extended warranties do not cover fees associated.

The vehicle was leaking gas. The vehicle rarely would start. Fuses easily burn out or go bad due to possible electrical problems. Now I am having to purchase maybe it is called a drive shaft? or something that makes the vehicle not go or start?? I am not a mechanic but I pay a lot of money on this vehicle every month, the repairs are extremely high and not wating to ruin my credit due to neglect part of Audi company. I will also get pictures as soon as the mechanic can get the parts and start working on the next problem.

See all problems of the 2014 Audi Q7 🔎.

You have a safety recall #16v-642 for this model and the dealer did not put my VIN# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the VIN numbers affected by this recall. I am asking for your help in this situation since you have the recall.

Lately, I have been adding coolant to my car - 2013 Audi q& tdi and motor oil for unknown reasons why it was happening. It started last year, 2023. I thought it was a normal thing that the oil level and coolant level kept on getting depleted. Comparing with my other car, I. E. A 2016 Toyota avalon, I never encountered these problems my Audi car was serviced sometime 2018 and apparently all gaskets of the engine were replaced after I complained about severe leaking of oil inside my car garage. Until I went online to get if there were similar complaints of other users of this car were reported. My friend's car of same Audi model was also experiencing the same issue. I was also observing a similar gas smell inside my Audi car, whenever I start the engine and my air vent is not closed for couple of months. When I had it serviced to check my vent filter, the mechanic also noticed that there was leaking oil near the filter housing. The brake power is so low despite having it serviced for brake assist recall sometime in 2016 despite new brake pads were installed. I also noticed that the brake fluid was getting lower sometime July 2023. Looking at the list of recalls - these complaints were not addressed by those 3 recalls reported to NHTSA.

See all problems of the 2013 Audi Q7 🔎.

The sunroof of the car exploded on my way to work. No one else was on road except for me. Sounded like a gunshot went off. I pulled over to inspect what happened, and noticed that the sunroof had exploded in an outward manner.

See all problems of the 2022 Audi Q7 🔎.

I was driving in the rocky mountains and head what sounded like a gun shot. I pulled over to inspect the vehicle and found that my moonroof had exploded. I was not behind any cars or trucks so I know it was not caused by a rock. I took the car into Audi where they told me it was a known issue. A few days later audu said it was not going to be covered with warranty and we were responsible for the damages. I have found multiple forums thay show this is a known issue and that Audi fails to inform their customers about the serious safety risk.

I got the checking engine malfunction. Took it to the dealer for dianogtic found code p052e001 pcv ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.

I only have 61k miles and my dealer is recommending to replace water pump and all coolant components because of the leak. Also to replace front both side bushings also replace front motor mounts I am worried given only 60k mile all of this has to be replaced.

There is a known oil consumption problem. And I have experienced having to fill up my oil every 200 miles. There is no proof of an oil leak but it just uses it constantly. It has left my car overheating in two cities with my toddlers.

Forward sunroof implosion into passenger compartment. No visible outside debris or projectiles. Vehicle underway, speed approximately 55mph , weather clear, moderate winds, traffic heavy. No accident, minor abrasion injury.