Equipment Problems of Audi Q7 - part 2

On Sep 17 2023 my wife was driving her Audi Q7. Which has 25,780 miles. She drove to a parking lot for a hiking trip, pressed on the brake and the car instead of stopping accelerated. She kept trying to press the brake, however the car did not stop until it hit a tree. The car has been towed to our house and it is not driveable. The car has not been inspected yet. I plan on calling the Audi dealer on Monday, Sep 18th. No lights appeared before the incident.

See all problems of the 2021 Audi Q7 🔎.

Since I bought my vehicle it has been burning oil I am adding oil every two to three days because it burns it and the smells burnt and the light comes on I have to add 3 oil bottles every two to three days it smells burnt and I cannot drive for long periods of times because I am scared something can happen. I have a 2012 Audi Q7.

See all problems of the 2012 Audi Q7 🔎.

Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the mmi not turning on or working at all. The mmi shut off first, then the battery became faulty. The car has been jumped at least 10 times due to the water damage, which proposes a risk to the driver. The electrical components are being flooded, which is a safety issue and proposes a safety hazard to the driver and all passengers. The electrical is at risk for further damage. This problem has been reported by others many times. Other warning lights such as the air bag light comes on and goes off, which is a safety risk if the air bags are faulty and the driver cannot tell if the malfunction is electronics based caused by water damage.

See all problems of the 2007 Audi Q7 🔎.

The contact owns a 2021 Audi Q7. The contact stated that while driving at unknown speeds and making a left turn, the vehicle jerked and stalled. The contact was able to pull over to a parking lot. There was an unknown red message displayed regarding the sensor pressure. The driver sustained injuries to the head, arm, neck, and back, but medical attention was not provided. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,789. The VIN was not available.

On the evening of 8/12/2023, my vehicle (2017 Audi Q7) began producing a vibrating noise while driving and a clunking noise while turning. The next day (08/13/2023), after halting at a traffic light and accelerating when the light turned green, a loud pop was heard from the rear of the vehicle. And the vehicle was unable to move forward or backward while the engine was running. The vehicle has been towed to the Audi dealer in chantilly, virginia. Upon multi point inspection, the service team found that the drive shaft got separated from the rear differential flange. All bolts connecting drive shaft found sheared off in rear differential flange. Initially the service team tried to extract broken bolts and replace bolts and gasket to reconnect drive-shaft. But after couple of days, they were unable to extract broken bolts. So the current recommendation is to replace rear differential pinion yoke, re-install driveshaft and rear exhaust section and re-evaluate operating condition. All six driveshaft bolts for connection to rear differential found broken off in pinion yoke. Unable to drill-out remaining material from broken bolts out of rear differential pinion yoke. The service person thinks parking brake may have got engaged when the acceleration pedal was pressed causing the bolts to break. But, in my opinion, that is not the reason. I am certain that the parking brake was not on at the traffic light. I would like to find the root cause why the drive shaft was separated from the rear flange. I am a bit nervous it may happen again and also want to help other Q7 owners if this a recall issue. In the following link the Audi service person posted a video that shows the separation of the drive shaft from the rear flange. I do not know how long the video will be accessible. Please watch the video as soon as possible. Https://dlrlnk. Com/bbh2fryqqtyr I have also recorded the video on my phone (screen recording). I will send some pictures as well. Thank you.

See all problems of the 2017 Audi Q7 🔎.

I have charged many phones in this car's wireless charging pad and they all get extremely hot. Fortunately I caught it early. When the phone was removed, it was too hot to touch. I believe there is a real risk of phones catching fire in this car. I've now discontinued use of the charger.

See all problems of the 2023 Audi Q7 🔎.

When putting the car in park, the car shot forward instead and when I tried to put it in reverse the car shot backward and I was unable to stop it.

Since purchase of this vehicle, it randomly trips a critical engine failure error do not exceed 1200 rpm. When it does this, it will idle at a much higher rpm than the do not exceed value, which causes the vehicle to come to a stop. The vehicle went into the shop during the winter of 2022, and they determined that it was a computer failure and replaced the car's computer system. The error went away until the winter/spring of 2023. In 2022, this error always occurred within a few blocks of home at low speed; but now this critical error will trip while driving on the roads at faster speeds, which causes the vehicle to rapidly decelerate. The dealership and service center looked over the issue and found that Audi has a technical bulletin out for this, and they expect a fix by fourth quarter 2023. Until then, they advise that it is not a problem and when the vehicle does this error wait until you're stopped and then turn the car off and back on to return the vehicle to normal operating conditions. Audi told the dealership there is no safety issue, and I'm telling the dealership that it will stop rapidly and without warning, and I was lucky the last time this happened that the cars behind me were paying attention. Neither Audi corporate or Audi bellevue consider this a safety risk, and that having a car stop suddenly and without warning to the driver or other cars on the road is perfectly fine. I've tried dealing with them all and the dealership states Audi says there is no safety issue and no fix so there is nothing we can do, and Audi USA customer care says that the dealership says it is safe so there is nothing we can do. It's a circle of nobody dealing with a serious safety issue. They state it's a rare occurrence, but I've had this happen several times over the 16 months I've owned the vehicle. See picture from text communicaiton.

See all problems of the 2022 Audi Q7 🔎.

The front moonroof exploded while I was driving on the highway. There was heavy traffic so I was not traveling at a high speed. There was no debris that hit the roof. Without warning, it shattered and the falling glass cut my hand. I had to navigate to the side of the road while falling glass was hitting my head and body. It was hard to see with the glass falling.

My 2022 Q7 behaved strangely today when the sunroof just was busted by itself. My Q7 is just 8 months old & to my surprise even when nothing hit the sunroof, it was busted. I have officially logged a complaint with Audi. But I am unsure of any response. I was with my wife while this incident happened & lucky that my kids weren’t with me at the same time. This vehicle is apparently the luxury model & safety should have been the first consideration for the driver, passengers & any vehicle following while on the road. I need your help here to understand how to address this issue.

Electric malfunction signal all sudden appears while driving and engine start malfunction.

Right engine mount fluid leaking under factory warranty(diagnosed at 50k service, 44k actual mileage). The leaking is not obvious and cant be identified unless lifting the car up.

See all problems of the 2018 Audi Q7 🔎.

Backup camera malfunctions, often turns blank or fails to activate.

See all problems of the 2019 Audi Q7 🔎.

Engine coolant leak due requiring a water pump and thermostat replacement. Vehicle has 53,621 miles.

Sunroof suddenly exploded while driving, no other vehicles or flying objects around. The glass broke into several small pieces. It had the potential to shatter glass on me & my family while riding in the SUV. The same issue has been reported by several individuals on the Audi world website. My vehicle is currently at a repair facility & being inspected by the insurance company. There were no warning signs. It suddenly occurred.

The car constantly needs to get oil. It is unreal that I went for a top off and the next day the oil light is on. The car has always been serviced by the dealer's service center, however no sense is made about this problem. The tail pipes show black that gives proof of oil burning no signs of oil leakage over the hood. I think this is a hazard that could only be after the damage is done. I have had to get oil put into the car thrice within the same week.

See all problems of the 2015 Audi Q7 🔎.

The sun roof exploded with no signs on anything hitting it. I just exploded as I was driving in the open. Seems like defective glass. .

Unknown. The ac and heating vent directly above the mmi screen closer to the drivers side does not blow any air. It has been like this for a while and it is available for inspection upon request.

Sunroof exploded. No trauma to the sunroof it just popped and glass shattered going down interstate.

Sometimes the vehicle makes a flapping noise from the rear wheel area.

2017 Audi Q7 - 26k miles. During oil change visit - multipoint inspection, dealer service center informed me about the fluid leak and it warrants a water pump replacement/repair which cost around $1500. No sign of this failure, just out of warranty and they’re able to find now.

There is side marker lights issue. It happened 2 years ago in my case, both cases left side. . Audi has previously address this recall, but did not include my VIN, and it states the same issue. I found that old model has same issue with recall. I searched Audi owner web site, and saw there were so many owner had same problem. However, Audi did not declare 2017 Q7.

After the shutdown of 3g network, my 2018 Audi Q7 prestige lost some great features. Audi USA sent a recall 91cd which is basically the notice that 3g network will be shutting down from 2/22. This deactivates app based features like lock/unlock, vehicle monitoring, vehicle related data etc. When taken to the dealership "Audi minneapolis" with letter from Audi USA, dealership just upgraded the software but refused to upgrade the hardware. They asked $400 to upgrade the hardware. This is really inconvenient for the customer and also a safety issue as I am thinking. Please look into this and pressure Audi USA to come up with a resolution. Attached is a chat script with Audiusa. Basically customer has to live with the issue.

Without warning, my 2017 Audi Q7 sunroof exploded, with glass exploding outward and shards deposited on the closed mesh sun/shade screen. I was alarmed by a loud explosive noise, thinking a tire blow-out, but the sunscreen had literally exploded. I escaped being injured by flying glass shards because the sun/shade was drawn closed so glass did not enter the cabin. Only the retractable piece of the sunroof glass exploded, the rear glass remained intact. I contacted my local Audi dealer for a replacement part and asked him to research if the sunroof glass was defective. The dealership has not alluded to any defect study of Audi Q7 sunroof glass shattering. Upon repair, Audi service team concluded that both pieces of the panoramic sunroof must be replaced because ‘ they changed the profile of the glass and now the new front glass does not line up properly to the rear glass’. The entire sunroof was replaced at my expense.

Low coolant, and found coolant leaking from waterpump.

Unknown my esp fault was blinking then my car wouldn’t start took it to Audi of bedford and and another european auto and was told they didn’t know why my vehicle wouldn’t start after 8 days of sitting it finally started back up still with no explanation as to why it didn’t start.

See all problems of the 2008 Audi Q7 🔎.

Failed water pump at 67,000 miles. The vehicle started with a slow leak and coolant smell, but escalated to losing one liter of coolant each day in about a month. Potential for overheating and fires.

Dear leadership @ NHTSA, on July 5th, I reported an incident of air conditioner not working on my Audi Q7 car with dealer- Audi bellevue, located at 1533 120th Ave ne, bellevue washington 98005. Findings from the service team was, faulty control module and it was replaced. However, this replacement did not fix the problem. Further investigation led to puncture in the condenser as the cause. I was told the condenser had to be replaced. I spoke to my service advisor and supervisor of the service advisor. My question to them was “how can the condenser get punctured, which is under the hood of the car. My car never met with any accident”? per dealer supervisor, while driving rocks from the road, can make its way through the front grill and make a hole on the condenser and this is a known issue. My concern is, if this is a known problem, why is Audi still sticking to this design where it can let rocks pass through the front grill to make a dent on the condenser. This is causing a huge inconvenience/hardship to customers like me. I had to spend $1,542. 62 for the condenser replacement(though I had a platinum extended warranty) and had to leave my car at the workshop for 11 days. Now that the condenser is replaced and working fine, the issue does not resolve here, rocks can potentially come through the front grill and can make a dent on the condenser again. This is still an open issue. If that happens again, I will have to go through the same cycle of hardship/hazard/inconvenience. From inspection standpoint, the punctured condenser should be available with my dealer. I have not made a claim through insurance, so no inspection is made on this condenser. I am not certain when the rocks would have puncture the condenser and there is no indication when the condenser was punctured. Since I noticed my air conditioner not working on June 27th, I believe this incident of condenser puncture could have happened a week before.

My vehicle [xxx] has a few symptoms that no Audi dealer or european repair shop can tell me the issue first the epg blinks on then the vehicle won’t start then once it finally starts up in the parking gear it’s revving up as if I pressing on the gas it does this on its own my check engine light comes on even when the necessary maintenance have been done. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Premature water pump failure. I took our 2017 Audi Q7 into the dealer for a 60k mi service. The vehicle has been serviced as recommended by Audi at the dealership at every interval. On this visit everything looked normal but they discovered a leak in the water pump. Quoted a $2100 repair. We are out of warranty. Talking to other Audi Q7 owners, many have had premature water pump failures. Some were covered by warranty, others not. The water pump is an essential component and if it fails, it could leave the driver and occupants stranded due to an overheated engine.

Water pump failed with 47k files - there seem to be a lot of these issue with multiple Q7 owners. It seems like there was a manufacturing defect.

At times, the "stop-start" system seems to falter when the vehicle has slowed to almost a full stop, but not quite. If I try to accelerate I get a few seconds when nothing happens. I feel that it is either a transmission caught between shifts or an engine falter. I have mentioned this to the dealer, but was told that "that's how it is".

Sun roof spontaneously exploding while driving straight on a highway.

I went to pick my 3 yo twins at school. Opened my door, got off the car and closed it, with keys inside my purse at front passenger seat (my usual routine). Was able to open passenger's back door, buckled my son to car seat and closed his door. When turned to other side to open the door for my girl, noted car was locked and ignition turned off with my 3yo son inside. All doors were locked despite keys being inside car and ignition off. Remote control was operable with batteries functioning well. School director called 911 and fire department went to assist. They were unable to open door and after ~20minutes of my son being inside, buckled and in florida heat, emt and fire fighters had to break a window to get him out. When I was able to get him, he was extremely hot with elevated temperature and soaked in sweat. Thankfully I was not with my 3month old baby that day. Since my boy's temperature was coming down nicely with supportive measures I did not take him to the hospital and decided to observe at home. Car had service 6 days prior to this event in Audi fort myers next day on 10/08/10, took car to Audi fort myers and reported event to service department, computer system was checked and no event was registered. Then I was told by employees at Audi, they could not explain the event but nothing they can do and no need to report to Audi USA.

I was parking the car and dropping my kid off at daycare. Car was stationary and parked when I proceeded to exit the car. Electronic key fob sat in the center console untouched. Pushed the auto start/stop button to turn the car off and exited the car without the key fob to get my kid from the car seat. Driver side car door closed and the car locked with the key fob in the center console. No other buttons were touched during this sequence. Car was now locked with my 4 year old in the car seat. I was unable to open any of the car doors, nor the trunk. It took about 5 minutes, but we were able to communicate through the window to my kid to push the button on the door (that had a red light on) to open his door. When this happened, I quickly grab the key fob. Before using the key fob to �open� the doors, I tried opening any of the other doors and they all were locked. This event has happened twice. This is the second time. The first time this happened I needed to drive back to my house and get the second key fob. This time, I did not have this luxury. The situation was dramatic enough that I need to file a complaint. Luckily, my kid was able to open the door. Any younger and I would've had to break the window.