Table 1 shows one common other fuel system related problems of the 2017 BMW 328.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
Hi, my vehicle has a recall, 21v586, for high pressure fuel pump. I suggest this recall should be elevated to a mandatory recall. When my fuel pump failed it immediately lost power while driving. I was fortunate to maneuver the car across traffic to a safe location. I consider myself a defensive and conscious driver. Had this been my wife or someone else I'm not real confident that they would be able to safely maneuver the vehicle as there was no warning. Moreover, my car has been unavailable since 5/19 when this occurred. This pump had a such a catastrophic failure that it sheared a mounting bolt holding it to engine. Metal fragments were displaced throughout the fuel system. Most recent estimate to replace fuel tank, fuel lines, low pressure pump and high pressure pump stands at $14,000+. I was just informed on 6/21, that the engine will need to be removed to extract mounting bolt of the high pressure fuel pump. At this point, I don't know when my car will be returned to me.
On February 5, 2022 while driving on 70 mph on i64 my vehicle shut down due to the recall causing the the high-pressure fuel pump to shut down causing the engine to stall and a message that there was a powertrain malfunction and the vehicle would not start back or go into gear. The interstate was very busy and I could have been hit by a tractor trailer or another vehicle at high speed. I received a recall notice that stated there was a remedy available November 2021, but when I called the dealership I was told there were no parts available and they would call me when parts became available. A month went by and the issue with the recall happened leaving me in a very dangerous situation. The car was towed to moses BMW on 2/6/22 and over 30 parts have been ordered. I have been told that there is no estimate on when the parts would arrive. There is a second safety recall with no remedy that has been present October 2018 and moses BMW sold me the vehicle in June 2020. I received a notice January 2022. This recall is for the egr cooler developing an internal leak possibly causing the vehicle to catch fire. I have asked BMW to buy the vehicle back due to safety reasons and the long wait time to fix the one recall and no fix for the other, and they refuse. In addition, they sold me a vehicle that was under recall and according to s. 1634 - used car safety recall repair act that was against the law.
High pressure fuel pump started going out on 15 April 2021 while under manufacturer warranty. Took to moss motors BMW in lafayette la. BMW found high pressure fuel pump issue, replaced fuel rail and sensors. Check engine light came back on 21 may 2021. Took to BMW of mobile for inspection. BMW could find no issues and returned car on 5 June 2021. Check engine light came back on 5 June 2021 and car stopped function. Had towed to BMW of mobile. BMW of mobile found metal shavings in fuel tank, indicative of high pressure fuel pump failure. BMW of mobile cleaned tank, replaced compensation flow valve, and returned car on 5 July 2021 (now out of manufacturer warranty period). Check engine light came back on 22 July 2021. Limped car to moss motors in lafayette, la. Informed that car has high pressure fuel pump failure and researching issue. BMW researching issue and as of 1 oct 2021 still has no resolution.
Received letter from BMW in the fall of 2018 stating the nature of the recall and that parts would be available in December 2018. As of this morning, parts are still not available and was told it's at least 3-4 weeks away. Is this typical wait time to address recall issues?.