general problems of the 2011 BMW X5 - part 1

57 problems related to air bag have been reported for the 2011 BMW X5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 BMW X5 based on all problems reported for the 2011 X5.

1 Air Bag problem

Failure Date: 10/28/2022

To whom it may concern. Please help me on this. I purchased a BMW X5 that needed recalls installed at the BMW dealer. I purchased the vehicle, performed routine preventative maintenance, new tires, new brakes, full detail, shampooed the interior, and full wash, etc. When I took my BMW to the dealer, the BMW dealer installed the recalled items, but did not install or replace the defective frm footwell module that controls the electric windows, signals, headlights, emergency flashers, and all the interior lights. Per BMW service manager, this frm is defective from the factory because the frm does not have a relay or fuse disconnect that protects the frm from current surges or spikes. The manner and area that this frm was mounted into the BMW X5 chassis makes this frm electronic module highly susceptible to being damaged or become defective due to no fault of the vehicle driver or owner. Shame on BMW for not standing behind the quality of their vehicles. I have spent a considerable amount of money, close to one thousand dollars on the diagnosis and repair of footwell module frm on my 2011 BMW X5 vehicle. Please intervene on my behalf, hundreds of other BMW X5 owners have also been fraudulently sold defective parts and vehicles. BMW knows this is a major safety issue, yet BMW will not issue a recall until NHTSA, ntsb, or another government entity forces BMW to do the right thing. Shameful. Please intervene on our behalf. Respectfully, jordan guerra 562-400-7738.

2 Air Bag problem

Failure Date: 05/01/2019

Tl-takata recall the contact owns a 2011 BMW X5. The contact stated that the vehicle was towed in for a takata air bag recall repair to the dealer walker BMW 6655 coliseum blvd, alexandria, la 71303 (318) 445-6678. When the vehicle was brought back it had a check engine light on and a note that it was at 50% capacity and needed to be returned to the dealer. The manufacturer stated that they would investigate when the contact called to complain . The dealer also stated the drive shaft needed to be replaced under an extended warranty. The dealer then said that they would charge to fix the drive shaft. The contact's main concern was that there were no issues with the engine or drive shaft before the vehicle was taken in for the air bag repair. The tow truck driver emailed the contact a written statement that the vehicle was working fine when it was dropped off to the dealer. The manufacturer stated that they would not cover the new repairs and backed the dealer for diagnosing these extra repair new issues. The failure mileage was 107,000. Tf.

3 Air Bag problem

Failure Date: 01/17/2018

Driveshaft feels like its failing ive read forums about airbags being a safety issue.

4 Air Bag problem

Failure Date: 10/10/2017

Takata recall. We have a terrible track record with the two local dealers, as they do not do work that they say they do. They also make it very difficult to get cars into service and back again. I do not want to deal with them again. They have zero respect for the law, the car shows the "Audi auto accelerate problem" when coming off the freeway and I parking lots. The car was delivered in a state where it could not be driven on the street legally, and they had the gall to demand that we sign a waiver which we did to do. They had to fix the legal issues the car had.

5 Air Bag problem

Failure Date: 05/22/2017

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16v071000 (air bags); however, the part to do the repair was unavailable. The dealer and manufacturer were notified. The contact was aware that he resided in zone "c", but still felt that a year and half was an excessive amount of time for a recall repair. The dealer and the manufacturer confirmed that parts were not available for the recall remedy. The contact had not experienced a failure. VIN tool confirms parts not available.

6 Air Bag problem

Failure Date: 05/12/2017

I was driving on the freeway and alll of a sudden I received an audible and visual warning stating that the passenger restraint system malfunctioned. At the time, there were no passengers in the vehicle. This seems to be an occurring issue with BMW vehicles. I've had the same problem on two other vehicles.

7 Air Bag problem

Failure Date: 05/01/2017

Hello, I owned this BMW whilel residing on maui, hawaii. I have now shipped the vehicle home to alberta, canada and cannot get it approved throughout the riv program because of the airbag recall. We have not had an incident. We have been waiting on this repair for more than a year. Hawaii would be considered a high humidity area as well the year of the vehicle is getting to be older. . . I need to get the recall fixed as soon as possible so that I can get insurance and registration here in alberta. Please help! carol mulkay mulkay@shaw. Ca.

8 Air Bag problem

Failure Date: 04/26/2017

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16v071000 (air bags) and 17v138000 (power train); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issues. Parts distribution disconnect.

9 Air Bag problem

Failure Date: 04/25/2017

Takata recall. I has been over a year since I have received the recall notice and BMW is doing nothing to fix my problem. I live in florida and have heard that salt air makes the problem worse, so I would expect people living by the ocean would get top priority.

10 Air Bag problem

Failure Date: 04/05/2017

Takata recall - despite multiple requests and promises for over a year, BMW has done nothing to address the defective airbag. BMW continues to push the delivery date of the parts out.

11 Air Bag problem

Failure Date: 03/12/2017

Warning message appeared: restraint system malfunction! fault in passenger restraint system affecting airbag, belt tensioner or belt-force limiter. Also driver's electric seat control not working.

12 Air Bag problem

Failure Date: 03/01/2017

Takata recall - it's been over a year since I received the recall notice. Furthermore the car is going on 6 years old. I live in a high humid region. Absolutely ridiculous it is taking this long for an airbag replacement.

13 Air Bag problem

Failure Date: 01/24/2017

I purchased car 2011-sole owner dealer state replaces engine pulley bolt 2012? driving in dark and rain in mountains nc 1/24/17. All of a sudden lost ability to steer without a lot of force. Then got dash errors "charging malfunction", "engine overheating" transmission failure "no abs" "drive cautiously ""turn off engine". I could not turn steering wheel hard enough to get off road. Pulled barely to side and turned engine off. Completely stranded and scared to death. Same broken bolt to be replaced. This is lethal situation and I am stuck with a killer car. Cannot afford to dump it. This car has required towing several times for engine failure that was "repaired". But I don't know what was done. In prior separate incident I was driving along engine light came on car sputtered and stopped-required towing. And takata recall also still waiting for airbags shoot shards. BMW will not replace. They think it is not hot in nc. I call 104 degrees hot.

14 Air Bag problem

Failure Date: 01/03/2017

I am hearing a buzzing sound from the center of my steering wheel when I park my X5 and the sound seems to continue after I shut down the engine. My X5 has an airbag recall outstanding for almost a full year, but my dealer has offered neither replacement nor any explanation for the delay. The buzzing sound is new, and is intermittent in nature. My family is afraid to be in the car.

15 Air Bag problem

Failure Date: 01/02/2017

Takata recall. The contact owns a 2011 BMW X5. The contact stated that the recall notice for NHTSA campaign number: 16v071000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.

16 Air Bag problem

Failure Date: 12/26/2016

The contact owns a 2011 BMW X5. The contact received a recall notification for NHTSA campaign numbers: 16v071000 (air bags) and 17vv138000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (global imports BMW in atlanta, georgia) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

17 Air Bag problem

Failure Date: 11/15/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16v364000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

18 Air Bag problem

Failure Date: 10/01/2016

There has been a recall on the front airbag and I've had a request to fix it for over a year now. BMW keeps telling me they don't have the parts in. It is frustrating that this is a safety concern and BMW is not providing the parts to fix this.

19 Air Bag problem

Failure Date: 09/13/2016

Takata recall I have received two notices concerning this situation over a year period, when I contacted BMW of manhattan after the first notice they said they would contact me once parts are received. It's been well over a year now and I have received yet another notice, still no replacement of new airbags.

20 Air Bag problem

Failure Date: 09/09/2016

Takata recall its been almost 2 years since I've received a recall notice to replace faulty airbag components which affects the vehicle. Each time I bring the vehicle in for service, the dealer simply say there is nothing they can do right now because they don't have the necessary parts to recall the airbags. I am completely frustrated especially knowing this could cause big harm in an event of a crash. I try to not drive my vehicle as much as I can until the recall is completed, however living with family members it is simply impractical to not use the car until the recall has been preformed. It is already 2017, and I received the notice early 2015.

21 Air Bag problem

Failure Date: 08/18/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16v071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Habberstad BMW of bay shore, new york was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

22 Air Bag problem

Failure Date: 08/10/2016

Takata recall. . . . . . . No remedy yet, I have been waiting now close to 2 years. After speaking with 3 different dealers in my area, I'm told they have no idea when either recall will be fixed because the manufacturer has no parts. . . . . Gas smell in vehicle when driving , fuel pump recall, however, no timetable for fixing.

23 Air Bag problem

Failure Date: 08/05/2016

I received the original recall notice in March 2016 for my drivers front air bag, received another one July 2016 for passenger front air bag. Wondering how many other one's I will receive. Nothing has been repaired. All I hear is by summer, then by mid summer now, they don't know. But they suggest I warn anyone driving my car they could get killed if in an accident. I consider that I am driving a $85000 death trap. Since there is such danger should not someone have to provide me with a loaner car or rental at their expense!. Because I am telling you if I or someone should become injured or dead the lawsuit will be big. Isn't there some timeframe that BMW has to comply in. ?? I was informed today by BMW that they do not have any timeframe "maybe" by end of month, haha been hearing that since March "maybe" "maybe" "maybe".

24 Air Bag problem

Failure Date: 07/31/2016

The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16v071000 (air bags) and 16v364000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

25 Air Bag problem

Failure Date: 07/16/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16v364000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

26 Air Bag problem

Failure Date: 07/08/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The VIN was not available. The contact had not experienced a failure.

27 Air Bag problem

Failure Date: 06/06/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16v071000 and 16v364000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

28 Air Bag problem

Failure Date: 05/25/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16v364000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called stevens creek BMW (located at 4343 stevens creek blvd, santa clara, CA 9505 (800) 298-1501) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

29 Air Bag problem

Failure Date: 05/25/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16v364000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

30 Air Bag problem

Failure Date: 05/15/2016

The contact owns a 2011 BMW X5. The contact stated that the vehicle stalled while driving at an unknown speed. The vehicle was towed to an independent mechanic who diagnosed that the engine pulley serpentine belt needed to be replaced. The vehicle was not repaired. The contact also received notification of NHTSA campaign numbers: 16v071000 (air bags) and 16v364000 (air bags) however, the parts for the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure related to the recalls. The manufacturer was not made aware of the failure. The failure mileage was 160,000. Parts distribution disconnect.

31 Air Bag problem

Failure Date: 03/14/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received a recall notification for NHTSA campaign number: 16v071000 (air bags). The dealer was contacted at 410-296-7900 and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

32 Air Bag problem

Failure Date: 03/04/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16v071000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

33 Air Bag problem

Failure Date: 03/03/2016

I received a safety recall letter from BMW in regards to recall campaign no. 16v-071 - driver's front air bag back in March 2016. It is now the middle of June 2017 and the BMW dealership still claims no parts on hand and no idea when they will be receiving them. This recall is taking way too long to complete. I have attempted to sale and trade the car in but no one wants it due to the recall.

34 Air Bag problem

Failure Date: 03/01/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16v364000 (air bags) and 16v071000 (air bags); however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

35 Air Bag problem

Failure Date: 03/01/2016

Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16v071000 (air bags) and 16v364000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.



Safety Ratings of X5 Cars
Fuel Economy of X5 Vehicles
X5 Service Bulletins
X5 Safety Recalls
X5 Defect Investigations