Sun/moon Roof Assembly Problems of BMW X5

The contact owns a 2024 BMW X5. The contact stated that while driving 60 mph with no vehicles around, the sunroof suddenly exploded while the sunroof was closed. The glass fell on the driver. There were no reported injuries. There were chards of glass scattered throughout the vehicle. There were three-quarters of the glass missing. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact an unidentified object might have struck the glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 13,000.

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The contact owns a 2017 BMW X5. The contact stated that while driving at 55 mph, the sunroof shattered without incident. The vehicle was taken to an independent mechanic where the sunroof was repaired. The manufacturer was notified of the failure but did not offer any assistance. The vehicle was repaired. The failure mileage was approximately 56,000.

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The contact owns a 2023 BMW X5. The contact stated that while driving at approximately 60 mph, the sunroof inadvertently exploded. No warning lights were illuminated. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.

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The contact owns a 2016 BMW X5. The contact stated that the sunroof drain was faulty, causing water to leak into the dash and damage the interior lights and windshield wiper function. The vehicle was taken to the dealer where it was diagnosed with water damage from the sunroof; however, the dealer informed the contact that water damage was not covered under warranty. The vehicle was then taken to south motors BMW (16215 s dixie hwy, miami, FL 33157) where it was diagnosed that the sunroof drain tubes were clogged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

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