Front Seat Head Restraint Problems of Buick Lucerne

The contact owns a 2010 Buick Lucerne. The contact stated that the front driver's headrest was not designed properly and remained tilted forward while driving, causing tension in the neck area. The dealer and manufacturer were notified of the failure. The approximate failure mileage was 2,000. The VIN was unavailable.

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Tl-the contact owns a 2010 Buick Lucerne. The contact stated that the head restraints were improperly shaped. They leaned so far forward that he could not sit comfortably in his seat and was hit in the back of the head when he tried to sit back in the seat. When he took the vehicle to the dealership, the dealer switched the driver and passenger head rests. He called the manufacturer who took a complaint but offered no further assistance to-date. The vehicle had not been repaired at the time of the complaint. The current mileage was approximately 400. The failure mileage was 40-bk.

The contact owns a 2009 Buick Lucerne. The contact stated that the driver and passengers front head rest were not aligned with the seats. If the seat was in the upright position, the head rest would uncomfortably push the occupants head forward. In addition, the head rest were designed extremely big which made it difficult to see while changing lanes. The manufacturer was unable to offer any assistance. The failure mileage was approximately 3,000 and the current mileage was 9,000.

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