general problems of the 1997 Cadillac Deville

[  ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the VIN # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. Over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I  needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out. . I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to ut out the flames while doing so the hood came down and hit me in the back of my head,I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job.   the parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I was waiting for. Now the car has been there for over a 2 weeks and  not  even been touched .   I was finally told by the service department  to call customer service about the recall. I called the # I was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and re.

Tl- the contact owns a 1997 Cadillac Deville. The contact stated that while driving over a speed bump, the traction warning light illuminated. In addition, the air condition failed to operate. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The VIN was not included in the NHTSA campaign number: 97v064000(service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 92,000. Jo.

I backed out of my driveway and proceeded down the highway and the passenger side airbag exploded on my wife's arm. I am afraid that it will happen on the drivers side while driving. What should I do for safety sake?.

1997 Cadillac Deville. Consumer writes in regards to ignition recall repairs. The consumer stated there was a problem with the theft system. According to the invoice, the ignition lock cylinder was replaced.

Consumer complained about problems with traction control, abs and console message center, indicating a problem with steering. Consumer took vehicle to the dealer, who informed consumer that these problems were not covered under a recall, and any repairs would be charged to the consumer.

I have had recurring electrical problems since buying the car. The record at this same dealership shows that the previous owner began having multiple problems as well in 1998. 2001 was the first year an emissions test for the car was required to be licensed. It failed. The dealership could provide no explanation, but did fix numerous componets and it finally passed a manuel test. This year the exact same problem occurred. Again, the dealership has no explanation. The technician has 30 years of experience and said he called gm and the engineers could offer no explanation. There are 23 pages of recurring electrical problems ranging from inoperative seat heaters (repaired 3 times and don't work now), seat belt on drivers side does not latch, climate control, thermometer and temperature control panel. . . It goes on and on. I have the 23 page report that harmon's printed out themselves. Ryan, the technician in the service department agrees that the repairs are extensive and needs investigating. The service manager, scott johnson, refused to even make a single phone call to gm for any help at all. I offered an equitable trade solution and was completely and flatly rejected by the dealership before even speaking with gm. I called gm and they had misinformation as to my complaint about the car and the service manager at harmon's Cadillac. I am hopeful the case file has been corrected, but cannot trust this, given my experience so far. The case file number at gm customer service is c06598245. It should reflect numerous and recurring repairs beginning in August of 1998 to present. Next year I will have the exact same problem with the emissions as well. The dealership was very unhelpful and unconcerned with the report and problems I have had. Example. . . Getting the car to pass emissions last year and this year alone has cost me 11 full days of no vehicle, 50 miles of travel to the dealership each trip, lost business. I am a real estate broker and need a car to work. Nlm.