Power Train Problems of Cadillac Escalade - part 1

On September 8, 2024, while traveling approximately 75 mph on interstate 4 with my wife and five children, this 2023 Cadillac Escalade experienced a sudden catastrophic loss of engine power following a hard shift. Steering, braking assist, and acceleration were effectively lost and the vehicle shifted into neutral without warning. We were nearly struck by a tractor-trailer while attempting to reach the shoulder and were stranded on the highway in unsafe heat for over an hour without roadside assistance. A dealership inspection confirmed catastrophic internal engine failure involving metal debris and spun bearings, requiring complete engine replacement and related component repairs under manufacturer direction. The vehicle was out of service for approximately 15 days. The failed components and repair documentation are available for inspection through the dealer and manufacturer. No prior warning lights or messages were present before the initial failure. On February 8, 2026, the replacement engine experienced a second sudden loss-of-power event. The day before, the vehicle briefly lost propulsion near 40 mph approaching a stoplight and restarted with difficulty. The following day, while backing from a parking space into an active roadway, the vehicle again lost propulsion and became disabled, nearly resulting in a collision with an approaching truck while surrounding traffic was forced to stop. This repeat failure of the engine/powertrain system has been reproduced and confirmed by a dealership and previously inspected by the manufacturer. The recurring sudden loss of propulsion without adequate warning creates a serious and ongoing safety hazard to occupants and surrounding motorists. The failed components and vehicle remain available for inspection upon request.

See all problems of the 2023 Cadillac Escalade 🔎.

The calapsable lifters have failed and I need to have them replaced as well as the cam shaft. Why isntthe 2020 Escalade on the recal list of 6. 2l engin recalls?.

See all problems of the 2020 Cadillac Escalade 🔎.

I had a complete engine failure while driving. This was after going through the recall inspection in September 2025 where they looked, changed the oil and said everything was okay,.

Received a recall letter that stated the engine in my 2023 Escalade with roughly 49,000 miles on it at the time. Has problems with the engine breaking down and shutting the entire vehicle off. Took the car to the dealer to fix per the recall letter. They stated they only needed to replace an oil cap and put better oil in the car, and not replace the engine as stated in the recall letter. About two weeks later the transmission started to slip and the car would not go over 50 mph, in addition it would switch automatically into 4wd and get stuck in 4wd. Took the car back to the dealership they did not replace transmission they stated it may have something to do with the recall or an electrical issue. About 8,000 miles later I was driving on the highway taking kids to school and the entire vehicle just shut down completely, I could not brake, steer, control the car in anyway possible. I was riding what felt like a death trap. I was so scared for my family and myself, the car came to a stop on its own pretty drastically. I thought I was going to get slammed into or hit the car in front of me. Luckily I was not hit. The car prompted to push the start button, I tried to start the car, nothing. There was still music playing but the screens were all black, also the engine did not turn over at all. I could not put on my hazards either. I called a tow truck while sitting there and got the car towed to the dealership. The dealership took 3 days to get back to me and stated it was the engine and they are going to have to replace it with a new engine. In addition they would not provide me with a time frame at all, or a temporary vehicle to take my kids to school in. I feel this should be illegal with what has happened to me, I got regular oil changes and maintenance done. If they are still using this engine someone will end up dying from this poorly engineered engine and car. Cadillac once had a great reputation, I regret putting my kids and my life into this automobile.

Complete engine failure happened while driving at slow speed. Engine recall had been completed on September 3, 2025. No replacement recomended. Complete engine failure happened on January 12, 2026. Had towed to dealership. Dealership just confirmed to me that it will need to have engine replaced on January 19, 2026. There was no sign or symptoms right before the failure.

See all problems of the 2022 Cadillac Escalade 🔎.

Component/system involved: engine / powertrain and vehicle electronic control systems, including serial data gateway module description of failure: while driving at highway speed (approximately 60 mph), the vehicle experienced a sudden and complete loss of propulsion without warning. Engine power was lost while traveling on an interstate, forcing me to pull onto the shoulder without propulsion. The loss-of-power event occurred more than once during the same trip. The vehicle was towed to an authorized Cadillac dealership for inspection. Dealer diagnosis confirmed internal mechanical engine failure, including metal debris present in the engine oil, requiring full engine replacement. During diagnostic procedures, the dealership also identified electrical communication faults involving the serial data gateway module, including voltage fluctuation and wiring chafing within the vehicle harness. These faults caused loss-of-communication conditions between control modules and required repair. Safety risk: the loss of propulsion occurred at highway speed with passengers present in the vehicle, creating a serious safety hazard. Sudden power loss on an interstate increased the risk of collision due to the inability to maintain speed or maneuver safely in traffic. Confirmation / inspection: the failure was confirmed by an authorized Cadillac dealership. The engine was removed and replaced due to internal damage. Electrical communication faults related to the serial data gateway module were also confirmed and repaired. Warning indicators: no warning lamps or alerts were displayed prior to the loss of propulsion. Communication faults were identified during post-failure diagnostics. Current status: the vehicle has undergone engine replacement and electronic repairs and is currently under post-repair monitoring due to the severity and safety implications of the failure. Availability for inspection: the vehicle and repair documentation should be available through dealership.

See all problems of the 2024 Cadillac Escalade 🔎.

On December 19, 2023, when pulling out of a parking lot onto the street, pressing the gas vehicle jerked and would not accelerate. No lights on dash. Drove less than 1 minute and turned down a side street, to get out of traffic while going slow/no power. Stopped at stop sign, went thru intersection. Went to next intersection, at stop sign, vehicle shut off, in the middle of traffic. Still no dash lights. Vehicle would not start. Turned on hazard lights. While waiting for tow truck, tried cranking several times. After about 3 hours check engine light came on, with a red light to the right of check engine light. At the same time as the check engine, I received an alert via the Cadillac app 12v error, please crank vehicle. Each crank try, dashboard would light up/cycle but vehicle never started once it shut off. Tow truck driver thought it may be battery. Tried getting vehicle to crank. No joy. Towed to dealership which replaced transmission in August 2025, 3395 miles ago to find my engine seized up after recall n252494000 performed, picoscope test and oil type changed. Now this. Patience is really being tried. Another month without vehicle. Payments are continuing.

The vehicle experienced a loss of propulsion 2 times when idol at traffic lights due to an uncommanded shift into neutral while stopped at a traffic light, requiring the vehicle to be restarted to regain drive. These events occurred after a longstanding history of front end vibration and grinding noises that have been repeatedly reported to a gm authorized dealer since October 2024. The most recent gm authorized dealer repair order documents the loss-of-propulsion event, metallic oil and states that the issue could not be duplicated, that no root cause was identified, and that engineering could not rule out a connection to known recall-related engine issues after 32 days at the dealer with 198 miles driven. At this time, no corrective repair has been identified, and the condition is intermittent and unpredictable, creating a safety concern when operating the vehicle in traffic. I uploaded some repair orders including one from the first incident in October 2024 and then I uploaded the most recent repair order from January 2026 where they are still unable to replicate the issue or say the car is safe to drive as this is potentially related to the l87 recall per service manager notes . There are several repair attempts in between the original and the extended out of service for loss of propulsion in December and January.

I was driving on the freeway on cruise control going 80 mph. All the sudden my speedometer dropped and I had no power. My transmission light started blinking cruise control stopped working and my car started shaking violently and sounded clunky. I had to pull over to the shoulder immediately. I called my mechanic and he told me not to drive it any further so we towed the vehicle to his shop. There was absolutely no warning signs. This was the only sign something was wrong.

See all problems of the 2019 Cadillac Escalade 🔎.

My 2022 Cadillac Escalade diesel (3. 0 lm2) is experiencing a failure of the engine coolant control valve, a known defect addressed by gm under special coverage bulletin n252508341. The failure causes: •intermittent reduced engine power •high-speed radiator cooling fans running continuously •check engine light •emissions system malfunction as a result of this condition, the vehicle fails emissions/smog testing and cannot be registered or legally operated in my state when the fault is active. The reduced power condition occurs unpredictably during normal driving, creating a drivability and safety concern, especially during merging, highway driving, and traffic conditions. Gm has acknowledged the defect through a special coverage program but has denied repair coverage due to salvage title branding, leaving the vehicle with an unresolved emissions-related defect that affects safe operation and compliance. This issue is unrelated to any prior damage and occurs during normal vehicle operation.

At approximately 6:45pm on Friday November 14, 2025, while driving among tractor trailers in the passing lane at highway speed on westbound rt 30 near mile marker 191 (lancaster, PA), my 2022 Cadillac Escalade esv sport platinum experienced a complete loss of propulsion. This catastrophic and sudden engine shutdown came with no warning lights, no symptoms prior to a complete loss of power. The vehicle had previously been inspected as part of the recall service by fred beans Cadillac in doylestown months prior and customer was informed it had passed the recall inspection and was given the recommended corrective action - (new oil [0w40], oil filler cap and new oil filter). Customer had absolutely no reason to suspect this engine had issues, because it "passed" gm's recall. . . This vehicle's unexpected & compete loss of power gravely endangered the lives of the vehicle's four occupants who were absolutely terrified during this experience ! I put the vehicle's hazard lights on and guided it to a stop on the right shoulder of rt 30 at the mile marker 191 westbound. I contacted my insurance provider's roadside assistance for a flatbed tow off the highway. Vehicle was eventually flatbed to kelly Cadillac for engine diagnosis. [will give much more details in subsequent communications as the characters here are limited] we are awaiting Cadillac dealer's diagnosis of the cause of this catastrophic engine failure with complete loss of propulsion at highway speed (after the recall was performed and vehicle was cleared). I have added photos of the confirmation from the insurance company's dispatch of a flatbed to my location on rt 30 as well as a screenshot of us on the right shoulder of rt 30. I have attached text messages received from gm of the engine issue that were received after the vehicle was stopped on the shoulder of highway. My family - and others on the highway that evening - could have been gravely injured or even killed by this Cadillac's complete malfunction !.

While driving there was a loud noise and car started shaking and continued making clunking sounds. Had to pull over. Vehicle is not drivable. Had it towed to the dealership, they are saying the ther is an issue with a rod and engine is blown and needs a new engine. They are describing the same exact issue that this motor is on recall for other vehicles with the same motor and same year, but for some reason the manufacturer won't put ours on the recall list.

See all problems of the 2021 Cadillac Escalade 🔎.

Vehicle make: Cadillac vehicle model: Escalade model year: 2022 component(s) affected: engine, fuel system, powertrain, vehicle stability control incident date: [insert date of incident] mileage at time of incident: [insert approximate mileage] summary of complaint: while driving my 2022 Cadillac Escalade at approximately 70 mph on the highway, the vehicle suddenly lost all power and stability. This was due to an injector breaking off inside the engine, sending metal fragments into the camshaft, which subsequently locked the motor. This created an extremely dangerous situation as the vehicle became unresponsive and unstable at high speed. Just two days prior to this incident, the vehicle had been serviced by quantrell Cadillac in lexington, ky, where a recall repair involving the engine was performed. Despite that service, a catastrophic failure occurred almost immediately afterward. After the breakdown, quantrell Cadillac attempted repairs over the course of three weeks. These repairs included replacing the injectors, camshaft, and other components, before eventually replacing the entire long block. However, upon picking up the vehicle, it is exhibiting the exact same failure symptoms again—making a popping noise, stalling the engine, and becoming unsafe to operate. This vehicle is clearly not safe to drive and poses a serious risk to myself, my passengers, and others on the road. There have already been multiple recalls related to this issue, indicating a broader systemic problem. We are requesting the NHTSA’s immediate assistance to investigate this safety issue and help us obtain a replacement vehicle that meets all applicable federal safety standards. This level of repeated engine failure & instability is completely unacceptable for any vehicle—especially one with such recent manufacturer service and recall repairs. When this stall occurs, the entire computer system & all safety features are shut down and collision avoidance is also disabled. Have viideo.

Persistent engine failure and safety hazards – 2020 Cadillac Escalade esv 97000 miles the vehicle suffered a major engine failure while traveling at highway speeds. The incident began with a loud mechanical knocking from the engine, followed by a sudden loss of propulsion and the vehicle entering "limp mode. " both the check engine light (flashing/solid) and multiple safety system warnings illuminated simultaneously. Diagnostic reports confirmed multiple cylinder misfires. Despite thousands of dollars spent at various independent service centers, the underlying mechanical issues persist, rendering the vehicle unreliable and unsafe for operation.

On August 5, while driving on I-79 at 78 mph, our Escalade suddenly and completely shut off. The entire system failed — no power, no control — while our three children were in the car. This is the second gm vehicle we’ve owned to do this. Our previous yukon denali also shut off twice at highway speeds before we got rid of it out of fear for our safety. We reached out about the Escalade recall and were assured two months ago that our vehicle was not affected. Clearly, that assurance was wrong — and we’re now reliving the exact same terrifying situation with yet another gm vehicle. My kids are traumatized and refuse to get back in the car. Frankly, I don’t blame them.

Auto started for about 5 minutes. Got in started vehicle and drove off. Immediately sounded like a motorcycle, loud exhaust. Volume of noise increased, upon acceleration. Checked under vehicle for exhaust problems when got to destination, 30 minutes drive, found nothing. Stayed about 90 minutes. Drove back home, same noise. Had vehicle towed to dealership. Informed transmission fluid pump was cracked. Upon finding out pump is internal to transmission, wondered how this could happen.

I was driving my 2022 Cadillac Escalade when suddenly the engine shut off. Lost the ability to drive forward and steering became hard. I was close to being rear-ended as I was on the highway. Towed it to the dealer who said engine seized. Installed new engine after a month of waiting and the vehicle doesn't run right. It has a rough idle. Dealer installed incorrect oil as replacement engines were supposed to retain original oil of 0w-20. Had to make numerous trips to the dealer due to low coolant, wrong oil on a new engine and rough idle. Dealer says its fine. $100k vehicle with a rough idle is a joke!.

Experienced engine failure as outline in recall for 6. 2liter l87 engines. Engine failure occured on 5/28/2025. Confirmed engine failure by Cadillac dealer on 5/29/2025. Vehicle is still in repair shop with no eta on replacement motor. Cadillac has failed to provide a comparable loaner vehicle. This is creating financial impact as I use my vehicle for work.

While on a family vacation in the black hills, I began to hear a knocking sound from the front right of the vehicle. Shortly after the engine began to sputter and multiple warning lights/ messages began to appear. Just prior to this, everything on the vehicle was functioning perfectly. We stopped operating the vehicle immediately when it began to malfunction and pulled over, leaving me and my young family stranded over an hour away from our rental cabin. The next day we were able to get a tow truck and find a dealership, denny menholt Chevrolet back in rapid city, sd that was able to look at it right away. We were told by denny menholt later that day that there was a bearing failure of the rod and piston on cylinder #8 and that the entire engine block was destroyed resulting in the need of a whole new engine. We were also told by the dealer that our vehicle was not included in the recall of all the other 6. 2 motors, however, gm was going to take care of everything including a brand new engine, rental car coverage, and shipping the vehicle back to us, all free of charge to us. Fast forward several weeks and we got a call from denny menholt stating that gm had gone back on their word and was not going to pay for any of the damages because we were 7k miles over the powertrain warranty. I have filed a complaint with gm customer service but have gotten nowhere after 3 weeks worth of phone calls and emails. The engine failure that I had is the exact same problem that all of the other 6. 2 motors have been recalled for, so I don't understand why my vehicle is not also included in the recall. This issue left me in a very bad place being stranded with a [xxx] and [xxx]. As a lifelong gm customer, I'm severely disappointed in gm and the way that they have handled my case. This Escalade is supposed to be their top of the line vehicle, it only made it to 77,632 miles before it had catastrophic engine failure, and now gm will not stand behind their product. Information redacted pursuant to the freedom of informatio.

Due to issues identified in - safety recall n252494001 l87 engine loss of propulsion we have had to get our Escalade [xxx] ) repaired with a cost of circa $9500. We are due to pick this up tomorrow. There was an issue with the lifters which caused damage to the engine and the crankshaft, the engine made a very louder noise so we pulled over . From that point on the vehicle would not start consistently, when it did it would not go into gear and would not go into neutral. My issue here is that although the issues that caused the repair to be neeed directly correlate to the recall my VIN is not included and thus we need to pay for this recall fix ourselves. Ideally my VIN and other like vehicles. Ours is a 2021 Cadillac Escalade 4d spt plat should be included. Per the recall notice 2021 Escalades are included hovwever my VIN is not. I’m trying to understand why even though the make and model is indicated in the recall. I have reached out to gm, Cadillac and the dealership and they all point to each other with no one assisting at all information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am the owner of a 2023 Cadillac Escalade esv equipped with the 6. 2l v8 (rpo l87) engine, which is now subject to NHTSA recall number 25v274 and gm manufacturer recall n252494000 due to a known defect in the connecting rod and/or crankshaft components. This defect can lead to catastrophic engine failure, sudden loss of propulsion, and significantly increases the risk of a crash. Despite my VIN being actively flagged under this recall and the serious safety implications involved, the authorized gm dealership has repeatedly refused to perform the required inspection outlined as the first phase of the official recall remedy. Their justification is that the “remedy is not yet available. ” however, gm’s official NHTSA filing explicitly states that the recall remedy includes initial inspection, and that vehicles passing inspection will receive a higher viscosity oil change, new oil cap, oil filter replacement, and owner’s manual insert. I have expressed my safety concerns directly to dealership management, stating that sudden engine failure poses a severe risk to myself and my two young children, especially during highway operation. Despite these concerns, I was denied service, told inspections cannot begin, and informed that no timeline for inspection is available. I am requesting NHTSA intervention to ensure gm and its authorized dealerships comply with the recall remedy procedures immediately, including the inspection phase outlined in gm’s public filings. This refusal to inspect my vehicle under an active recall, while knowingly acknowledging the risk of propulsion loss, presents an unacceptable safety hazard to my family and other drivers. Please escalate this issue and require gm to take immediate corrective action.

I purchased the vehicle two weeks ago. As we were driving on the freeway the car would not accelerate and it started making a clanking noise and then the cab filled with smoke. We pulled over and exited the vehicle. My husband opened the hood and saw a fire. He quickly put out the fire with 3 stanley cups of water. My husband said that the failure caused a hole in the side of the block and the oil completely drained out of the vehicle and was all over the freeway.

While driving, I got a message stating on the screen stating that transmission needed to be serviced. This was very scary as I slowed down and then was not able to put the vehicle in park and the parking brake was not able to be disengaged to be able to move the vehicle. After moving the transmission shifter back to different positions, I was then able to put the vehicle into drive and then park it where it wouldn't move after that. Dealership now says that there is an issue with the transmission valve body that needs to be replaced.

23 Escalade l87 engine and transmission issue along with rear cross traffic alert emergency breaking. @ 8600k lifter failure (repair) @ 8750k transmission toque converter replacement @10600k spark plug replacement rough idle @17k in for hard down shift transmission valve replacement @21k in for lifter and same transmission down shift issue service advisor advised that the lifters need to be replaced again and the hard down shift failed to be fully addressed. The upper level from gm advised no remedy could be found until service bulletin could be resolved. No repair work to be performed. To release to customer as is until engine replacement can be performed. So gm is forcing us to take back our vehicle on the road with a failing engine that needs replacement but due to not having enough stock to repair in timely fashion are placing us back on the road until one can become available. This now opens us up for massive catastrophic failure with my family on the road and not to mention others on the highway and public road system. I’m astonished that gm would do this to their customers and jeopardize the safety of their customers and other citizens on the roads. Something has and needs to be done. They are now placing my family and other lives in danger to save money. Vehicle serviced at field’s Cadillac st. Augustine FL and recently at randy mario Cadillac jacksonville FL. Case number with gm[xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

10 speed transmission valve body failed with 14k miles which resulted in inability to accelerate/shift and the car would not shift into reverse. After researching this appears to be a very common problem experienced by owners of other gm vehicles with the same 10 speed transmission.

The contact owns a 2024 Cadillac Escalade. The contact accidentally spilled coffee on the center console and the cupholder. The service transmission and shift message were displayed. The lights illuminated on the gear shifter. The display was flashing on and off. The contact stated that while driving, the message to slow-down to shift gear was displayed. The contact tested the vehicle in reverse(r), drive(d), and park(p). The contact continued to drive the vehicle. The contact stated that while driving at various speeds, the vehicle suddenly slowed down to 10 mph and slammed into park(p). The vehicle failed to move. While the vehicle was idling, the vehicle started to roll. The vehicle was towed to the local dealer who determined there was no coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 8,000.

Manufacturer recall numbern252494000 NHTSA recall number25v274 recall statusrecall incomplete, remedy not yet available hello, I was informed of this recall 25v274 but the issue has yet to be resolved despite my attempts to schedule service. I contacted marvin k brown on may 9th 2025. I have been unable to get a clear timeline for repair. ”] as this recall involves a potential safety risk, I am requesting immediate assistance in resolving the matter. Please advise on the next steps and how soon the necessary repair or remedy will be made available. --.

The transmission needs a new valve body at 43,491 mile, and is available for inspection upon request. My safety was put at risk because I was driving on the highway at approximately 70mph, when all of a sudden I received a loss of power message on my dashboard along with the check engine light. The vehicle then shifted hard into a lower gear and there was an obvious loss of power along with higher than normal rpms and a severe loss of fuel economy. I had to pull over to the shoulder and turn off the vehicle for 10 minutes hoping that everything would be fine. I brought it in to the dealership today, and they confirmed that it's the transmission valve body. Previous symptoms have been hard shifts when shifting out of park, and occasional loss of power to the engine. I don't understand how it is possible for these parts to be back ordered if they are still manufacturing these transmissions for the newer 2025 models and soon to be 2026 Escalade models. This is a real safety issue aside from the engine recall fiasco that gm is under fire for. They need to be investigated for both the transmission and engine problems!.

My 2019 Cadillac Escalade esv experienced a major engine failure that required a complete engine replacement. Before the failure, the vehicle showed warning signs including rough running and loss of performance. My certified mechanic later explained that the cause of the failure was consistent with engine defects that have led to gm’s recall on later-model Escalades. However, the 2019 model year is excluded from that recall. The failure was severe enough that it posed a safety risk had it occurred at highway speed, and it required over $20,000 to replace the engine plus thousands more in related repairs. Multiple other major components failed around the same time (suspension components, thermostat, and a/c compressor). I am filing this report because the failure pattern appears identical to what gm has acknowledged on recalled Escalade engines, and I am concerned that the defect may affect more vehicles than currently included in the recall. My mechanic confirmed that the failure is reproducible and consistent with the known defect on later models.

While driving on a major highway and traveling at 80 mph or so, the vehicle flashed a warning light saying “press start again. ” I noticed the gas pedal was no longer responding and the rpm gauge dropped to zero. The vehicle shifted itself into neutral and I was forced to steer the truck to a shoulder and scraped the underside of the front ground effect trim. The vehicle then shifted into park and would not start. When a tow operator arrived, the vehicle could not be shifted into neutral to be towed and the electric parking brake kept activating by itself while trying to load and unload the vehicle from the flatbed. The vehicle is now completely immobile and I’m waiting for information from the dealership.

My 2024 Cadillac Escalade esv with 19440 miles on it experienced what I can only assume is a catastrophic engine failure today. On 4/13/2025 while driving around 65mph on a major highway the vehicle lost all power and turned off. At first I didnt notice the issue until a sound began to go off asking me to turn the engine back on. The vehicle had shut off and forced a neutral shift. This happened in between changing lanes and if I was not a very aware driver this would have caused a major accident. I was able to navigate the vehicle to a turning lane where it came to a complete stop and would not turn back on. The vehicle had to sit on the side of the road for over an hour waiting on a tow truck to get it to the dealer. With the vehicle having no power and not re-starting I was stranded partially in a turn lane on the side of a major highway. Although my family was in the car with me I am glad it happened with me there and not my wife and 4 children only. This sudden engine failure seems to be a known issue and needs to be addressed ASAP to prevent major auto accidents.

The car started with a rough idle and a check engine light. It was also louder than normal. Driving down the main road approaching a light on the brakes. The light turned green and when I went to hit the gas the car died in the middle of the road. Car would not restart. Obd code p0016 the car is currently at Cadillac service.

1. 6. 2l gasoline engine. Vehicle available and has been in the shop at least 6 documented times. The 2025 was not part of the recall. Gm refuses to tell me if the known engine problems of the recall was fixed on my engine prior to building and delivering the vehicle 2. Engine continues to knock and studder sometimes as if it will shut down. 3. Initial knocking confirmed and mechanics changed our lifters. Problem still exist but gm engineers now say, “operating as designed. Fear for my life and my families life. Can’t trust it. 4. Yes, by gm authorized mechanics. 5. None at all on warning lamps, messages etc.

See all problems of the 2025 Cadillac Escalade 🔎.

Vehicle: 2023 Cadillac Escalade mileage at incident: approx. 43,000 date of incident: April 1, 2025 I had my 2023 Cadillac Escalade serviced at the dealership to replace two tires and perform an oil change. After waiting over four hours, I left — only to have the vehicle completely lose power while driving at 60 mph on the highway, just 18 miles later. A message instructed me to restart the vehicle, but it would not crank. I was forced to pull off and pay for a tow. After returning the vehicle to the dealership, communication was virtually nonexistent. A technician called the next morning to ask why the vehicle was there. No one followed up until I called on April 8. After holding for 30+ minutes, I was told the starter fuse blew, the engine locked up, and it would need a full replacement, taking 2–4 months. I had just purchased a full set of four new tires, which were damaged during towing because the vehicle couldn’t shift into neutral. The dealership never offered towing assistance, and I had to wait hours for a loaner. Customer service was extremely poor — they were unaware of the vehicle’s status, misplaced keys, and were unprofessional in person. As of April 23, 2025, I have received no updates, communication, or timeline regarding the repair. I am still paying my car note and insurance on a non-operational vehicle. This incident raises serious safety concerns and potential product failure on a nearly new vehicle.

In March 2025, my 2023 Cadillac Escalade esv experienced a sudden engine failure. The engine began running rough, the check engine light turned on, and the vehicle became unsafe to drive. The Cadillac dealer diagnosed the engine with #8 exhaust push rod bent and metal debris in the engine oil. This matches the defect described in gm recall n252494000 (connecting rod/crankshaft internal engine defect). I paid $10,000 out of pocket for a full engine replacement at crestview Cadillac before gm mailed the recall notice. I submitted a reimbursement package to gm’s recall reimbursement center by usps certified mail. Usps tracking number: xxx delivered on 07/17/2025 at 11:02 am in detroit, mi 48226 (“left with individual”). Gm has refused to reimburse me and will not provide a written explanation. Two other Escalade owners with the same engine and similar failures have already received reimbursement from gm. I believe gm is not complying with the recall reimbursement requirements.