general problems of the 2015 Cadillac SRX - part 2

The contact owns a 2015 Cadillac Srx. The contact stated while driving at night, the headlights failed to provide adequate lighting. The contact stated that the headlights were extremely dim while driving on dimly lit streets. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight assemblies needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 57,000.

The headlights are very, very dim when driving the vehicle at night. They are getting progressively worse. Before I took ownership of the vehicle, it was owned by my elderly parents, (82 and 88), both recently deceased. In the years prior to their deaths, they drove much less and hardly ever at night. It wasn't until I took ownership that my wife and I began to notice just how dim the lights were when driving at night. I took the car, which then had 52k miles on it back to bentley Cadillac in huntsville, al, where it had been purchased to have it's latest recall performed. I also paid $1350 to have the climate package controls replaced, which hadn't worked properly for years. I was preparing the vehicle to sell as I was left with too many vehicles and too few drivers. A potential buyer test drove it and part of the drive was at night. They came back saying what we had noticed previously, that the headlights were too dim for safe nighttime driving. The buyer, who had previously expressed very strong interest did not follow through with the purchase as she stated that she felt the vehicle was unsafe to drive at night, which, of course, would seriously limit the vehicles usefulness to her, or, to anyone else for that matter, including myself. I looked at the internet to try and ascertain whether there were others having similar problems with vehicles like mine. Indeed, there were many describing exactly the problems I had been experiencing. The seals on these SUV's were and are continuing to break down allowing moisture into and the headlights, making them defective and unsafe to drive. While I found no active recalls, Cadillac had previously acknowledged the problem by reimbursing some owners for repairs they themselves had paid for up-front around the year 2020. I contacted the Cadillac and the dealership. The best they did was to offer between around $400 and $600 toward a repair that was going to cost between $1600 and $2k, or more by the time is was completed.

There have been ongoing complaints about the headlights on this car. I avoid driving my car at night due to the fact that visibility is compromised. I had a serious near miss while driving at night. I was driving on a residential street and did not see a bicyclist going the same direction. The bicyclist veered slightly into my lane and I literally did not see them. Causing me to clip their rear tire causing them to loose control and hit a curb. This is serious! the police said the headlights on my car were clearly a hazard! in my mind it would make sense for gm to replace the headlights rather than having to pay for a wrongful death lawsuit.

Vehicle headlamps (dim beams). Yes, it is available for inspection. The Cadillac Srx SUV state inspection was rejected for defective headlamps on 4-1-2022( both low beam headlights not bright enough). Prior to purchase the state inspection was conducted by the dealership (wells auto group in mckinney, texas). I was not aware of any problems with headlights (dim). I notice while driving those dim beam lights were not putting out much light on darker not well-lit streets. I thought maybe this is the way the dim beams supposed to be. No. I have not seemed any warning lamps, messages, or any notification from general motors (gm) on this safety problem. The safety of my family and others is at high risk when there is not proper lighting for headlights beams.

Low beam lights very dim driving at night, safety hazard. Unknown to be when I purchased this vehicle. Research uncovered issues with Srx models 2010-2016. .

Headlights problems with this 2015 Cadillac Srx that only has 56k miles. I had just bought this car and on the way home from the dealership I had to use my high beams to see anything on my hour trip. The low beam lights are so low you can not even tell that they are on at all. How did this pass inspection? this could cause an accident. It is not safe driving at night. I was given no information about this defect when I bought it. There are not warnings lights on the dash system. There are many other people complaining of this very problem. The entire headlight assemblies need to be replaced according to research. Why is there not a recall on this? it's very dangerous!.

The headlights are so dim I can't see at night without putting my bright lights on. The dealership is aware of the problem, they say there was a rebate given not a recall. I was told it would still cost me over $600 in addition to the $1600 the manufacturer was giving as a rebate. The problem with that was the letter I received stated the headlight would frost over due to moisture. Since my headlight did not look frosted I choose not to get them repaired. After driving one night on a road with no lights I saw how bad it really was. I had the light bulb changed, that did not help any. So I went back to the dealership that's when the mechanic explained to me that it was the inside light housing that holds the bulb had what was light a "cataract" and the only fix is changing the whole headlight unit. This could cost more than $2000. The date to use the rebate has passed.

The headlights are so dim that they are a hazard unless I drive with my high beams on. The other night someone was walking at night and I was unable to see them until I was very close tot hem. My husband remarks how he can barely see at night, we have changed out the headlights and it made no difference. My uncle has a 2014 model and he has commented he has the same issue. They are a true hazard and Cadillac should have to do something about the faulty head lights. I would love to see how they compare to a normal SUV.

The low beam headlights are extremely dim, and it is a commonly known issue with these Cadillac Srx models. This is a 2015, but all owners of these model years complain of the same issue. There was a class action lawsuit previously on these headlamps, it focused on moisture entering the headlamp assembly. I had the Cadillac dealer inspect, they determined there was no moisture degrading the lamps. So nothing was done. The lamps are very dim and dangerous at night. Again, a common Srx owner issue. The Cadillac dealer yesterday suggested just using the high beams all the time, or replace the low beam 55 watt lamps with 65 watt high beam type lamps. Not sure that would be best solution. Also, they wanted $1400 to change the lamps in this scenario. Again, back to the safety issue, these low beam lamps are dangerously dim. No doubt someone has had an accident due to these, fortunately I have not (yet).

The low-beam headlights are so hot they are melting the reflective coating off the headlamp housing causing the headlights to not project. This is a safety issue that needs to be addressed ASAP. When driving at night you cant see 15 ft in front of you without the high beams. I have spoke to Cadillac and this is a known issue. Last night there was a pedestrian walking down the side of the road and I was unable to see him and almost hit him.

When driving at night with the headlights on dim, I can barely see the road. I have to drive with them on bright. I have heard other Srx have had the same problem. I’ve called a Cadillac dealership twice to get info about a repair…they said they would call back but have not and it’s been at least 4 months since I contacted them.

Low bean lights are very dim, visibility is very difficult cannot drive at night low bean light is very dim cannot see the road. High bean draws attention from other drivers blinding them. Please advise on a remedy for this safety hazard.

I noticed while driving at night, my headlights are extremely dim. After researching the problem, I discovered that there is a problem with the headlights having to do with moisture and corrosion and that Cadillac is aware of the problem, but will not issue a recall. There are several lawsuits pending including a class action filed in detroit, mi. I contacted the dealership who informed me that Cadillac was paying for customers to have the lights fixed on a reimbursement plan. However, Cadillac stopped that program. It is an extremely dangerous situation to not have the headlights work properly. Cadillac should do a recall and fix this problem.

The Srx is known to have issues with the headlight assemblies. I even received a letter from Cadillac that informed me that moisture may get into the assemblies, which causes them to fail. The moisture shorts out the assembly which greatly dims the bulb. On one particular night in michigan, I had to drive with my high beams on just to be able to see the road. I had just replaced the bulbs so they were brand new, but I had zero visibility. I have reached out to Cadillac regarding this issue, but they do not feel that it warrants a recall. Currently I have replaced both assemblies and bulbs for my own safety. Cadillac has verbally stated to me that it is not a safety concern. I'm pretty sure if you can't see the road at night, that would be considered a major safety concern.

The headlights are failing, new lamps does not resolve the issue. Bad design, the inner reflective housing has melted and the lamps no longer light the road correctly. New lamps did not resolve the issue. I am having to replace the whole lamp housing at over $600 per side just to enable me to drive at night. Very dangerous situation.

Cannot see at night, headlights are too dim even after being replaced. After looking into it, this seems to be a major problem for everyone that owes these vehicles. I just bought this vehicle used in December 2021 and did not test drive it at night, so did not know it was an issue when purchased.

In the last several months I have noticed a dimenished light output of the low beam headlights. It has gotten to the point where the light emitted is not adequate to drive at night and is unsafe. The only way to safely drive at night is with the high beam headlights.

Low beam headlights are so dim as to be useable.

Vehicle headlights are very dim and night visibility is extremely limited and very dangerous. Driving in rain proves impossible. Seems to be a known issue that Cadillac owners are repairing themselves to the tune of between $1400-3000. Models Srx, years 2010-2016 after reading many user/enthusiasts web forums, I see this issue being reported by hundreds of owners.

I've had issues with my headlights going dim, and when I take it in there is nothing, that can be done about it. This has occurred more than once.

In February 2020 Cadillac notified me "that a small number of model year 2010-2015 Srxs may experience issues that could cause moisture to accumulate in their headlamp capsules and/or cause halogen headlights to become dimmer over time. " (claim number 1196054) at that time I had no issues but I have this issue now, as diagnosed by my dealer. The dim low beam headlights make the vehicle undriveable at night. I have replaced the actual headlight bulbs but the problem as per the dealer is "moisture has damaged the deflectors". My dealer and Cadillac (case #9-7043465589) have offered a 10% discount on the estimated $2,300 repair cost. I believe this to be a serious safety and quality issue. Also, Srx owners have been treated unfairly with 2010 model year owners receiving 10 years of replacement coverage and all others getting less.

Low beam headlights are not safe to drive with at night. Even after replaced by dealership upon being recalled. This is a disaster waiting to happen.

Low beams are so dim as to be dangerous, not only for passengers, but also for people, animals and property outside the vehicle. Visibility is so incredibly poor as to not illuminate a pedestrian in a crosswalk early enough to facilitate a safe stop. Nothing in writing from the dealer, but agent aware of the problem with no fix. The problem is constant, not intermittent. Became most apparent approximate 37000 miles, while driving a winding road, returning from soboba casino at night. Vehicle has a little over 40000 miles now. No warning lamps, messages. There are enough online complaints to wonder why gm has not recalled for repair. Is gm awaiting for a certain injury or death toll?.

Headlights low beams are dim. Causing dangerously restrictive visibility when driving at night. A google search indicates that this problem is widespread and very common. I first noticed this about six months ago.

The dim headlights are too dim to drive in evenings and cloudy, foggy, or any time lights are needed.

I have notice several Cadillac Srx, the headlights on the passenger side are very dim. Have talk to several people that owns Cadillacs Srx and they are having the same problem. Very unsafe to drive at night. Have had the bulbs changes it didn't correct the problem. I'm very dissatisfied. Will you please help.

The low beam head lights are dim making the car a safety issue to drive at night. There has been a class action lawsuit filed against gm and gm lost. Gm indicates there is a problem but will not fix the issue. The dealership want $2200 to fix the problem with the same parts that that are causing the problem.

The contact owns a 2015 Cadillac Srx. The contact stated while driving at night the low beams were too dim to view the roadway. The vehicle was taken to a local dealer orr Cadillac GMC (400 TX-63 spur, longview, TX 75601 (903) 757-6600) where it was diagnosed that the headlamps needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and was informed that the repairs would be out of pocket. The failure mileage was approximately 66,076.

The headlights incur condensation inside the headlight body, which makes the light from the headlights very dim. At night, this creates a very serious safety concern. 1. Other cars are not able to see you at night. 2. The driver is unable to see the road or other objects at night. There apparently was a lawsuit in 2 states on this safety concern, which they won. Please recall this, before someone else is killed.

The head lights are very dem at night it is as if they are not even on.

Using the car for night driving was the first time for me in my recently purchased, used 2015 Cadillac Srx and as I was coming to a right turn lane in an intersection with similar oncoming traffic pattern and cars flashing brights, I dimmed my lights. I did not see the man riding a bicycle with his flashing bicycle lights, nor his florescent wear strips within a safe enough distance to avoid him when he decided to cross. Fortunately, my passenger screamed just in time for me and he abandoned his attempt and decided to bail into a culvert ditch, I did not hit him. I stopped and his jeans were just torn and he said he was okay, but, I will not put those dims on again.

The contact owns a 2015 Cadillac Srx. The contact stated the low beam lights were significantly dim and it was affecting her visibility of the road. There were no warning lights illuminated. The contact stated the failure had caused her to drive with her high beams at night. The contact also stated she had received an unknown recall notification related to the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 65,000.

Headlights so dim can't see to drive after dusk. Contacted Cadillac inquired about recall, they're aware of this issue with this model and year no recall even with safety issues. I researched this and numerous Srx with same problem some resulting in accidents with injury. Cadillac told me to take it to dealer and pay about $1000. Per side to replace with same defective lights and housings plus labor. Please look into this issue and help those of us in need of being able to see while driving after dusk. Thank you for any help you can provide.

Recently noticed that while driving at night, low beam lighting is virtually nonexistent making it extremely unsafe to drive in darkness. A letter dated 2/28/20 regarding this exact issue was received but only gave until 5/28/20 to file a claim. I hadn't noticed any issues at that time and, due to covid-19, wasn't driving enough, and certainly at night, to notice this issue until recently. So, now there is no recourse with gm. Called gm customer service today and got the "tough luck" message back - "you missed the deadline". This is a serious safety issue that should have been addressed as a safety recall, not a legal claim limited to a 90-day window during a lockdown. Pathetic reflection on gm.

The contact owns a 2015 Cadillac Srx. The contact stated that there was condensation on the inside of the headlight housing which resulted in the headlights needing to be replaced. The contact stated no warning lights was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 48,000.