Headlights problems of the 2015 Cadillac SRX - part 1

The contact owns a 2015 Cadillac Srx. The contact was informed by a neighbor that the driver's side headlight was dim. The contact stated that while driving at undisclosed speeds, the headlights failed to provide adequate lighting. The contact drove the vehicle with the high beams headlights. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who changed the light bulbs, but the failure recurred. The mechanic informed the contact that a headlight assembly replacement was needed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 32,000.

The contact owns a 2015 Cadillac Srx. The contact stated the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to an independent mechanic who replaced the headlights; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was 153,199.

Headlights!!! the headlights are so dim that other drivers flash me, honk at me or yell at me to turn my lights on when driving at night. When driving at night it is the same as driving without my headlights on. I have to use the high beams to drive at night. I changed the fuses, changed 1 of the bulbs and still no difference. The whole headlight housing needs to be changed. Here is a link to a gentleman who did the work to find out why Cadillac Srx's seem to be having this issue: [xxx] . Please, we need a recall to fix the headlights. This is a safety issue for me driving at night as well as anyone else on the road who can't see me. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2015 Cadillac Srx. The contact stated while driving at an undisclosed speed at night, the headlights were dim. The vehicle was taken to an independent mechanic, who replaced both headlight bulbs; however, the failure recurred. The contact related the failure to the headlight weather seals eroding prematurely, allowing moisture to enter the headlight housing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at night the headlights were extremely dim, limiting the visibility of the roadway. The contact was concerned that the failure might cause a crash. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.

The contact owns a 2015 Cadillac Srx. The contact stated that soon after purchasing the vehicle, he noticed that both the front headlights were extremely dim while driving at night. There was no warning light illuminated. The contact stated that the dimly lit illumination from the headlights limited his vision while driving at night. The contact took the vehicle back to the dealer where they offered to cover half the cost of the repair for the headlights. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the front driver's and passenger’s side headlamps became dim. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the headlamp assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall, and the contact was transferred to the NHTSA hotline. The failure mileage was 212,000.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the front driver's and passenger’s side headlamps became very dim. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the headlamp assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

2015 Cadillac Srx. Consumer writes in regard to defective headlights.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at night with the headlights activated, the illumination from the headlights were very dim causing a difficulty with seeing the roadway. The contact also stated that she was unable to view objects unless they were within 10 to 20 feet of the vehicle. The failure almost caused the contact to crash into an outdoor trash can that was on a street curb. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated. The contact was then made aware that a satisfaction program for the headlights had expired. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the satisfaction program had expired. The approximate failure mileage was 42,400.

The contact owns a 2015 Cadillac Srx. The contact stated while driving 35 mph at night, he was unable to properly see the roadway while using the headlights. The contact stated that he replaced the bulbs in the headlights but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at night the headlights became dim and only projected a beam approximately 30-feet ahead of the vehicle. There were no warning lights illuminated. The contact stated that other motorists were flashing their headlights. The vehicle was taken to the local dealer where it was diagnosed that it was an internal failure. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 66,974.

The contact's friend owns a 2015 Cadillac Srx. The contact stated while driving at night, he was unable to see the road clearly and had to use the high beam headlights to continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,500.

2015 Cadillac Srx. Consumer writes in regards to extremely dim headlights. The consumer stated the vehicle was repaired. The manufacturer offered to reimburse 500. 00 of th 1,800. 00 repair cost. The consumer accepted the reimbursement, but had not received it. The consumer requested a full reimbursement since the manufacturer is aware of the failure. The vehicle had 43,000 miles.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the headlights dimmed, causing the contact to not see the road ahead. The vehicle was taken to the dealer. The dealer diagnosed that the weather sealant for the headlights was faulty. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact to have the dealer contact them. The failure mileage was approximately 80,000.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at night at an undisclosed speed, the headlights were dimmed, and it was difficult to see ahead. The vehicle was taken to the dealer and diagnosed with headlamp assembly failure. The headlamp assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that notifications were mailed to vehicle owners about the headlamp assembly replacement. However, the eligibility period had passed. The failure mileage was approximately 50,000.

The contact owns a 2015 Cadillac Srx. The contact stated while driving 40 mph, the headlights became very dim causing a visibility issue. The contact was able to drive to the residence. The vehicle was taken to the dealer to be inspected. The contact was informed that there was moisture entering the headlight housings and that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

No headlights at night. Have to use the high beams and they are dim. Took it back to Cadillac and they were aware of the situation and that there is no recall!????!!! more than willing to repair the vehicle for $2000. 00. Never would have expected this out of Cadillac. Or NHTSA for that matter. How do you safely drive a vehicle at night with no headlights? why is there no official recall on this problem?.

My headlights are seriously dim and the vehicle is not safe to drive at night. I have almost hit a person crossing a street that under normal lighting I would have seen. This issue is known by gm but they wont recall. You can change bulbs but it doesnt help. It takes replacing the entire assembly with after market parts because gm parts are faulty. This is extremely costly and requires the front end of the car be disassembled. They wint even cover under warranty / extended warranty.

Purchased a 2015 Cadillac Srx 10-9-2020. After driving for several weeks, noticed driving at night was hard to see, as low beam headlights were very dim. Took to an auto shop who inspected and suggested headlight bulbs be replaced. Drove a couple of nights and still had low visibility. Took back to auto shop and after an intense inspection, discovered the entire headlight assemblies needed to be replaced. Looking on the internet, we discovered this is a problem with many other Cadillac Srxs. I wrote a letter to gm describing my safety concerns with the vehicle. I was contacted by a customer service person, who in turn, put me in contact with a local Cadillac dealer. The dealer then put me through to their service rep, who told me they could do nothing for me, that the warranty had expired. All repair work would be out of pocket. The service rep told me that gm had sent out letters to Cadillac owners regarding the headlight repairs, and that the time had expired. I told him I didn't own the car at that time, so I was unaware of any letter, and the previous owner evidently didn't have it repaired. The cost to replace the both headlight assemblies is $1,950. 00. Since this is a major safety problem of driving at night with low visibility, I am requesting that NHTSA help go to battle with gm and demand a recall to fix this problem on all Cadillac Srx vehicles before there are accidents, or worse yet, a death, caused from the lack of visibility while driving at night. This problem should not be. Gm should not even think twice about repairing a car that defective components have been discovered on their cars. Nhtsa, please help us!.

The vehicle is dangerous to drive at night due to incredibly dim headlights that have become progressively dimmer overtime. Visibility at night is the equivalent of driving with parking lights on. Traveling on roads with higher speeds increases the risk as it's impossible not to overdrive your headlights. If it is raining at night, visibility is reduced to almost zero. After much research, it appears to be an ongoing problem for many owners of this make/model/yr. The entire headlamp housing needs to be recalled as it is defective, making the vehicle unsafe to operate.

In the past months, we have noticed that it seemed our headlights did not seem like they were on when driving at night. We have gotten out of our car numerous times to check and make sure that the lights are actually on. Most recently when driving on a two lane road, the headlights seemed to flash and then make a number of flashing on and off movements. Being that this was a road with no other lighting and our bright lights did not come on, it was very dangerous. I could not see ahead of me and it was raining. There were cars behind me and I couldn't see the road ahead of me. My husband talked to a mechanic and he said that there has been other Cadillac owners with headlight issues. This needs to be addressed as it could cause a serious accident.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at night, the headlights failed to operate correctly and were too dim to see the roadway. The vehicle was taken to waldorf Cadillac (2298 crain hwy, waldorf, MD 20601, (301) 645-7000) where it was diagnosed that the headlights bulb connectors needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 95,000.

We purchased a 2015 Srx Cadillac Monday Dec 14 2020. We had not driven it after dark until we purchased. The headlights are so dim we could barely see the road in a well lit highway. We were concerned we would not make it home. These lights are a hazard and it's very dangerous to drive after dark. Something needs to be done before someone gets killed.

The headlight is so dimmed now that I can hardly see if it is on at night. So dangerous when I driving at the night time.

The low beam headlights have low output and the car is not safe to drive at night. The problem is amplified in wet conditions. On roads with no street lights it is hard to see painted lines. On coming drivers have flashed their headlights at me indicating they do not think I have my lights on properly. This is an ongoing issue.

Dim headlights have become increasingly dim to the point I can hardly see the road at night. I don't have the moisture that others have reported. I have researched more about this online and found that the dimming is caused by the heat of the halogen bulbs deteriorating the reflective material in the head light housing. Specifically the hella projection capsule used for the low beam. This deterioration is a slow process and goes unnoticed until finally it becomes to obvious to ignore. This is an ongoing issue reported by thousands of people. This is a defective part that gm refuses to acknowledge. When I talked the my local Cadillac dealer they pretend to be oblivious about this problem.

My headlights are extremely dim. When driving at night you can barely tell they're on.

2015 Cadillac Srx. Consumer writes in regards to headlights safety recall. The consumer stated the dealer is charging for the cost of repairs on a safety recall.

The headlights are very dim and not visible to drive at night. I am unable to see to drive back and forth to work. I work evening shift. This is very dangerous. There should be a recall on this matter.

The headlights are very dim at night, making it difficult to drive on unfamiliar roads. I didn't notice it around town but my husband drove it recently and had a terrible time seeing at night on unfamiliar roads.

The contact owns a 2015 Cadillac Srx. The contact stated while driving during the nighttime, she was unable to properly see the street, requiring the use of the high beam headlights. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic and was informed that an unknown headlight exterior component needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

2015 Cadillac Srx. Consumer writes in regards to headlight failure. The consumer stated the vehicle was taken to the dealer for a recall repair. The dealer advised to pay for the repair and be reimbursed at a later date. The consumer had not been reimbursed.

2015 Cadillac Srx has a safety issue related to headlights. The light are too dim at night. This car should not be driven at night because of a collision that can result in death. Gm knows about the problem but ignore it asking owner to replace the headlights with an existing design that even parts do not exists. Gm must issue a clear warning to all owner about the danger of driving at night and issue an immediate recall and come up with a fix to the problem and not just a replacement of the headlight assembly with the same old design.

Headlights are so dim at night that it is unsafe to drive. Had to replace the entire headlight units. Airbag light on indicating it might not work,.