Sun/moon Roof Assembly Problems of Cadillac SRX

2010 Cadillac Srx. Consumer writes in regards to leaking sunroof.

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The contact owns a 2014 Cadillac Srx. The contact stated while driving with the panoramic sunroof visor opened, the contact attempted to close the sunroof visor and the material ripped on the driver's side. The vehicle was taken to an independent mechanic who referred the contact to the local dealer. The vehicle was taken to the local dealer where the contact was informed that the mechanic was unable to repair the vehicle. The dealer informed the contact to cut the material off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 75,000.

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2013 Cadillac Srx. Consumer writes seeking reimbursement for vehicle repairs made related to open safety recall.

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The contact owns a 2011 Cadillac Srx. The contact stated that the panoramic sun roof seal became loose which allowed rain water to enter the vehicle. The vehicle was taken to jim hudson Buick GMC (4035 kaiser hill rd, columbia, SC 29203, (803) 720-9925) and the contact was informed that the sunshade and sunshade assembly to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The manufacturer offered no assistance. The failure mileage was approximately 120,000.

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