Table 1 shows one common equipment related problems of the 2020 Cadillac XT5.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The radiator had a leak that required replacement in my 2020 Cadillac Xt5. The car only had 30,000 miles. Because of that gm replaced the radiator for $600 instead of the standard cost of $2,000. This is the 3rd Cadillac of my relatives of similar age that had a radiator leak. The service manager admitted they are replacing at least 7 of these every week. In my opinion this is a manufacturing defect and should be replaced at no cost instead of a negotiated lower price. My concern is that gm is repairing these vehicles with the same parts that have failed so many times. It will likely happen again in less that 5 years. A second issue is the transmission was shuddering during acceleration. Gm replaced the torque converter under warranty. But I have read this is also a common problem with gm cars for several years. I think gm should have to come up with a solution and contact owners for a recall.
Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into neutral. Once the vehicle was towed to the dealership in was confirmed that battery just died and the dealership stated due to the electrical shifter there was no way to engage neutral since the vehicle could not start. This situation caused major traffic issues for 3 hours as vehicle was locked in position. I would think there should be some way to push the vehicle to the curb allowing traffic to flow. Being stuck in the middle of traffic and unable to push vehicle to the side of the road is very dangerous. Please advise Cadillac that people must have a way to get there vehicle out of the middle of the road and this a very dangerous situation.
The camera system has not been turning on intermittenly. Both the rear backup and the side/front cameras bring the screen to a black screen with a red triangle and red camera logo with a line through it (signifying no camera connected?). I have most commonly noticed it when I am parking in my garage at night, but it will work the next day, very hard to reproduce the conditions. .
When backing out of garage the backup camera stops working in the sun light must wait 2 minutes for it to start working in sun light. While backing out of garage blind to the rear for at least 2 minutes. No other car I now of does this. Been to two cadilac dealer in to different states both said nothing they can do about it.