Adaptive Cruise Control problems of the 2024 Chevrolet Colorado

Mid December 2025 my forward collision warning, adaptive cruise control, automatic emergency braking and auto high beams all stopped working. I combined the repair request with my next oil change Dec 22, 2025. The chevy dealer, serra, advised me that Chevrolet had no way to correct these problems, one of which was a $950 option. I have returned to the dealer more times, still no fix. I have talked to Chevrolet customer service, asked for a buy back, or car to drive till repairs and was denied. Chevrolet simply says just wait till we figure out how to fix our broken truck. I feel serra Chevrolet has done all they can and has otherwise provided me with excellent service. Since the problems include safety features and I have waited over 4 months to date, I hope your agency can expedite the repair and secure some type of compensation for me.

The components failing are the (adas) components. Specific concerns are with adaptive cruise control, automatic emergency braking, front facing detection camera, and blindside detection. The front facing camera will randomly deactivate prompting a message to check for obstructions as a possibly reason of failure. Upon checking, and also wiping the lense, there is not obstrution. Blindside detection operates at random and at times will stay on for a sustained period without any vehicles near or around my vehicle. This is especially bad at night because the light is extremely bright and directed into the drivers vision. Adaptive cruise control will falsely detect vehicles or objects that are not present and implement emergency braking before recognizing there is no vehicle/object and then speed up. Sometimes this will happen consecutively in repetition. This is especially concerning because it has happened at interstate speeds as well as highway speeds with traffic behind me during the day time. It would brake aggressively taking my speed from 65 mph down to 40 mph and the change to a wide open throttle to regain speed only to brake again. Sometimes it will just keep slowing until I turn off cruise control. All of this happens without notice or indication other than the blindside warning lamps during its failure. It has happened often enough that I can not use the cruise control confidently. I have had it into the dealership for inspection and they claim there were no codes and could not reproduce the symptoms during a brief test drive. They however inform me that the front facing camera mentioned earlier does all the sensing for these components but did not get a reaction from it. I do experience one or more of these problems daily. I have also experienced false pedestrian warnings from the system early on but that has not happened for 3 months currently. I welcome requested inspection to hopefully get this fixed for my safety and those around me.

Advanced cruise control system has twice applied the brakes when the road was clear ahead. First time was not a problem other than surprised me. Second time I was almost rear-ended by car behind me. Fortunately, only resulted in a dirty look from other driver. Could have been much worse. I have since DE-activated the advanced cruise system. My dealership is in process of diagnosing the problem.