Defogger Problems of Chevrolet Cruze

Tl the contact owns a 2014 Chevrolet Cruze. The contact stated that the windshield was covered with ice. When the defroster was activated, cold air came through the air vents and the ice was not melting. The vehicle was taken to the dealer (major world Chevrolet, 43-40 northern blvd, long island city, NY 11101) where it was diagnosed that the engine block power cord was damaged. The vehicle was repaired per NHTSA campaign number: 14v417000 (equipment) in January of 2018. The contact stated that the failure recurred. The manufacturer was notified. The dealer was not notified. The vehicle was not repaired. The approximate failure mileage was 15,659.

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The contact owns a 2013 Chevrolet Cruze. The contact stated that the front defroster failed to operate. The vehicle was taken to a dealer. The technician diagnosed that the blend door failed to open. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,300. The VIN was not available.

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The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving approximately 35 mph, she smelled an unusual odor inside of the vehicle. Also, the defroster failed to operate when activated. There was heavy frost inside and outside of both windshields and all four windows. The vehicle was taken to an authorized dealer where unknown parts were replaced however, the failure persisted. The manufacturer was notified of the problem. The approximate failure mileage was 8,000. Updated 03/21/lj updated 03/28/2014.

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