Chevrolet Cruze - Problems, Statistics, and Analysis

Chevrolet Cruze owners have reported a total of 5,666 problems for their cars built in the 10 model years listed in the chart below. The chart shows the number of problems reported across all service years for each given model year of the Chevrolet Cruze. The 2012 Chevrolet Cruze cars have the most problems reported (1,338 problems).

Table 1. Total number of problems by model year for Chevrolet Cruze

Model Year Number of Problems
  2019 Cruze
28
  2018 Cruze
161
  2017 Cruze
287
  2016 Cruze
380
  2015 Cruze
381
  2014 Cruze
1,075
  2013 Cruze
912
  2012 Cruze
1,338
  2011 Cruze
1,102
  2010 Cruze
2

🔍 Common problems of Chevrolet Cruze

The following chart shows the 29 most common problems for Chevrolet Cruze cars. The number one most common problem is related to the vehicle's engine and engine cooling (1,335 problems). The second most common problem is related to the vehicle's electrical system (736 problems).

Table 2. Common problems of Chevrolet Cruze

📉 Compare Reliability Across Model Years Using PPMY Index

It would not be fair to compare the Chevrolet Cruze of an older model year to newer model years since older vehicles have been in service longer and thus are expected to have more problems. In order to compare the reliability across Cruze model years, we use the PPMY index which is defined as the problems reported per thousand vehicles per Year. A smaller PPMY index indicates greater reliability of the given model year cars.

    PPMY = P / S / Y * 1000,

where P = total problems reported during the life of a Chevrolet Cruze model year; S = total units sold of the model year; Y = years since the debut of the model year (the age of the vehicle).

The results are shown in Table 3.

Table 3. Use PPMY Index to Compare Reliability Across Cruze Model Years

Cruze
Model Year
Problems Sales [1] Vehicle
Age
PPMY Index
  2019 2856,8557    
0.07
  2018 161146,0528    
0.14
  2017 287218,2699    
0.15
  2016 380207,65810    
0.18
  2015 381170,57311    
0.20
  2014 1,075334,67912    
0.27
  2013 912207,66213    
0.34
  2012 1,338270,62414    
0.35
  2011 1,102177,30015    
0.41

📊 Number of Problems Reported During the First Year

Another way to measure the reliability across the model years of the Chevrolet Cruze is to use the total number of problems reported during the vehicle's first year in service, as shown in the Table 4.

Table 4. Number of problems in vehicle's; first service year

Model YearProblems Reported
  2019 Cruze
5
  2018 Cruze
18
  2017 Cruze
22
  2016 Cruze
34
  2015 Cruze
25
  2014 Cruze
94
  2013 Cruze
100
  2012 Cruze
136
  2011 Cruze
127


Cruze Service Bulletins
Cruze Safety Recalls
Cruze Defect Investigations
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