Table 1 shows one common visibility related problems of the 2018 Chevrolet Express.
| Problem Category | Number of Problems |
|---|---|
| Visibility problems |
The contact owns a 2018 Chevrolet Express. The contact stated that the defroster would intermittently fail to operate as needed. The contact mentioned that the defroster might start working when driving over a pothole or an obstruction in the road. Upon investigation, the contact linked the failure to NHTSA campaign number: 18v655000 (electrical system). The contact also discovered that the rear window was made out of tempered glass which failed to comply with fmvss standards; she was also able to link that failure to NHTSA campaign number: 19v387000 (visibility). The manufacturer was notified of both failures and informed her that the recall repair for NHTSA campaign number: 18v655000 (electrical system) was already performed on the vehicle. The manufacturer also informed her that the VIN was no longer included in NHTSA campaign number: 18v655000 (electrical system). The contact was also referred to the dealer, but they offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.