Steering Column problems of the 2009 Chevrolet HHR

Loss of power steering when attempting to turn into side street. Warning message on dash. Car was brought to dealership, expecting problem to be repaired free of charge under gm recall/bulletin 14115 or 14119, but was told by dealership that this VIN had no steering recalls or bulletins as of yet. Paid almost $1000 to replace column and power steering motor. I would expect to be reimbursed. This is a company owned vehicle.

The contact owns a 2009 Chevrolet Hhr. While the vehicle was parked the contact attempted to turn the key in the ignition in order to shut the vehicle off but was unable to. The contact was forced to remove a fuse in the engine in order to shut the vehicle off. The vehicle was taken to the dealer for diagnostic testing. The technicians stated the steering column needed to be replaced. The vehicle was repaired. The VIN was not available. The approximate failure mileage was 40,000.

I was driving home from work and the electrical power steering went out, I pulled off the expressway onto the side of the road, turned my car off and back on, then I continued journey home. I hadn't drove a mile before it went out again. I pulled off the expressway two or three more times. It continued to go out, so I decided to drive home since the car dealer was already closed for the day. I phoned them from work the next day only to be told that the part had not been recalled and if I wanted to get it fixed it would be $500 plus taxes or more if they discovered that it was the steering column. $500 which I did not have, my husband purchased the part and installed it over the memorial holiday weekend. We would really like to get our money back. My car is only two years old and the electrical power steering should not be going out. I searched the internet and discovered that the same part is used in the chevy cobalt and it has had the same problem, they should have issued a recall on it for the chevy Hhr lt as well, since the same part is being used in it. This is dangerous what if I had been involved in an accident as some of the other people who reported having the same problem on the internet and someone had been killed or injured. I sincerely hope that something can be done to assist me and the other people with the same problem. Thank you in advance for your help in this matter.

The contact owns a 2009 Chevrolet Hhr. The contact stated that while driving 35 mph, there was an abnormal noise coming from the bottom part of the steering column as the steering wheel seized. In addition, the contact stated that the ignition became fractured while in the on position as the esc and the check engine warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the ignition and the power steering motor needed to be replaced. The vehicle was repaired but the failure recurred on numerous occasions. The contact was included in NHTSA campaign number: 14v153000 (steering). The manufacturer was notified of the failure. The failure mileage was 19,000.