Four problems related to steering pinion shaft have been reported for the 2000 Chevrolet Impala. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2000 Chevrolet Impala based on all problems reported for the 2000 Impala.
There is a clunking and clicking sound when steering. This is a known problem where a lot of consumers have complained about and Chevrolet will not fix the problem at no cost. Chevrolet said that they can either change the intermediate steering shaft or use the lubrication kit to fix it. They will not even use the lubricaton kit to fix it at least. This is not right that the consumer should pay for a mistake that the manufacturer created due to a lack of lubrication .
In March 2001 the dealer replaced on rack and pinion. In December 2001 the dealer replaced the steering gear shaft. In July 2002 the dealer lubricated the steering shaft but the noise is still present.
Clunking sound in steering and rack and pinion. Took car to century Chevrolet in watsonville CA and they said nothing was wrong with it. Took to anderson Chevrolet in cupertino in CA and they replaced rack and pinion. This did not correct the problem of clunking sounds over bumps and while turning at low speeds. At high speeds car wanders. I have two children and I am afraid that I am going to lose steering like others including police cars have. Now century Chevrolet says they want to lube the intermediate steering shaft, but NHTSA complaints indicate this has not worked for their same exact car with the same exact problem. I have an extended warranty and I want my car fixed before it runs out and I am tired of getting the run around in the mean time. I want the intermediate steering shaft replaced because I feel this is a real safety hazard.
When making turns in either direction, there was a loud popping sound. Dealer modified steering gear shaft pinion by installing a larger pin. Then, replaced gear steering shaft pinion, problem still exists.