Chevrolet Impala owners have reported 14 problems related to frame and members (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Impala based on all problems reported for the Impala.
The contact owns a 2009 Chevrolet Impala. The contact stated while driving 60 mph, there was an abnormal sound coming from underneath the vehicle. The traction control, abs, and check engine warning lights were illuminated. The vehicle was taken to a local mechanic however, a diagnostic test could not be performed due the excessive rust underneath the vehicle. The mechanic was unable to hoist the vehicle on the lift because safety and liability issues. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.
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Had clunk noise coming from rear suspension when going over even the smallest bump or crack in the road. Took back to dealer and they found the cross members of the chassis - bolts had worked loose. They tightened them. No more noise so far.
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Extreme inside rear tire wear in a very short time.
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I bought a new 2007 chevy Impala in may 2007. Had to have new tires in November 2008 at 14500 miles, they were wearing on the inside of the rear tires after we rotated the tires the front put on the back they wore on the inside also. The would only put tires on and we had to pay for two tires. Had alignments, did not help. Can't get anything done about this. It is in the suspension or something in the rear. They are wearing again at 22, 000 miles. I don't understand why they can not fix my car it is still under warranty. They can offer the 60 month return on their vehicles if you do not like it now, but cannot honor what is wrong with my car. This is wrong. You should make them fix all the cars with this problem. The consumer is suppose to be part owner in the car business but it still does not make any difference. Let them go under, they are not worth anything anyways. Used to be a good car company. We have owned a lot of their cars, but no more. If I ever can afford to trade again it will not be a gm product. The consumer means nothing to them anymore.
2008 & 2007 Chevrolet Impalas. We purchased a 2007 Impala from charles Chevrolet-coloma, wisconsin in June of 2008. It had 17,000 miles on it and the remaining new car warranty, we were told. Right away when we got it we didn't think it rode good. We took it on vacation in October and it started to vibrate very bad. My husband commented that when we get back we need to take it in. We took in it in October of 2008. We were told that the tires on the back of the vehicle were hanging on threads. The dealer did replace the tires. At that time we thought well maybe a bad set of tires. At that time the dealer did not balance or line up the tires. (which they should have) we have been watching the tires and now at 35,000. 00 miles the vehicle needs new tires again. It rides really bad again. We took it in again and first the dealer, lines it up, it still did not ride good, then they balanced the front tires (not the back and I don't know why??) I guess because they are doing this at their cost and don't want to do anything more than they have to. It still does not ride well. I work in a bank and after talking to another person they have put 3 sets of tires on theirs in 60,000 miles. Another person has 35,000 miles on their brand new 2008 and they need new tires. After bringing this to the attention of the dealer they said they have had numerous cars in with this problem. They will not do anything else for us. I contacted general motors and they also will not do anything. This vehicle has a 100,000 mile warranty on the drive train. My concern is that their is a defect in these vehicles that proposes a safety hazard. Some unsuspecting consumer will have a blowout (like we almost did) and lose their life. There should be a recall on these vehicles. This really makes us angry as the government can give general motors all this bailout money , but they don't have to stand behind their product!!!! the dealer refuses to give us a record of the tire replacement.
- the contact stated that while driving the 2004 Chevrolet Impala with failure mileage 28,000 he noticed that whenever turning the steering wheel he heard a knocking noise. He took the vehicle to the dealer initially because he thought it was a steering problem. However, the technician told him that it had to do with the structure frame and members of the wheels. The contact stated that the technician replaced a rod on the tire, but it did not correct the failure. The technician told him that the vehicle was out of warranty, and that he would be responsible for the cost of all repairs. The contact already paid $150. 00 in repair costs, and the failure had not been resolved. The current mileage was 30,000 miles.
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Water leak to rear of vehicle.
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My 2001 Chevrolet Impala makes a very loud banging noise when rotating the steering wheel while stopped or at very low speed, such as when pulling out of a parking space. I had the vehicle inspected by the Chevrolet dealer where the car was purchased new, the inspection revealed faulty sub frame welding. The mechanic also said this was very common with the recent Impala's and after many sub frames were replaced due to missing verticle welds and faulty sub frame welds, the manufacturer{ general motors} began using a less expensive super glue type locking material kit over the faulty welds, with at least the last 5 repairs at this shop completed as such. I have seen many reports of police vehicles {impala's} involved in accidents after control loss, which may be related to the missing and faulty welds. The loud banging noise is metal to metal caused by flexing of the aluminum sub frame at the missing/ faulty welds.
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Vehicle would make a clicking noise whenever a turn was made. Vehicle was taken to dealer, and informed consumer that the subframe was broken. Repairs made by dealer. Feel free to provide any further details on this matter.
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The problem that happened after this subframe assembly was bent is the safety issue I am concerned with. When this assembly gets bent it smashes the power steering lines in the frame which in turn causes the power steering hoses to reach a high enough pressure to explode and you loose your power steering. What I am concerned with is someone traveling down a highway at say 70 mph and hitting a pot hole and this sub frame failing and at this time losing your power steering.
Clicking noise in front end at 3000 miles ended up replacing the frame on new car.
The front end missed a weld on the frame which came from the factory that way.
No summary listed for above vehicle.
The aluminum subframe has two brackets that need to be welded according to Chevrolet. The aluminum subframe "flexes" causing a clicking sound when the steering wheel is turned to the left and the right. Chevrolet advised the dealer to weld the two brackets and that should quiet the noise. Chevrolet said that there are no safety bulletins on this issue.
| Problem Category | Number of Problems |
|---|---|
| Body problems | |
| Structure problems | |
| Door problems | |
| Frame And Members problems | |
| Trunk Lid problems | |
| Paint problems | |
| Bumper problems | |
| Frame Rust problems | |
| Door Hinge problems | |
| Hood Hinge problems |