Chevrolet Impala owners have reported 7 problems related to rearview system braking (under the back over prevention category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Impala based on all problems reported for the Impala.
Gm has a know issue with the side detection system and refuses to do anything about it even after there service bulletin expired. When this fail it can cause other issues with the dashboard system failure and more. In this case the system would never shutdown draining the battery.
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Messages for “service side detection system” and “service rear vision system” appear web vehicle is turned on. Side detection system as well as backup camera are both non functional. Gm knows about this issue and had a recall/ warranty repair program. However I was never notified to bring my vehicle in to have this repair done, and now I believe it is past the date that was set to have repairs covered. Will be contacting gm to have these things potentially fixed.
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Have had issues 2 times since owning this vehicle, both times sensor was replaced by dealership. Was told by service at dealership that this is a known issue for gm. Dealership found side detection modules swelled and connections corroded. Again for the 3rd time since owning this car from new. They, the dealership, cost the replacement of the module at $980. 00 including labor. To fix an issue they have known about for years.
I have a 2014 Chevrolet Impala 2014 ltz with 75000 miles on it. About a week ago I got a notification saying "service side detection" I lost my side detection on the side mirrors. Now my lane departure camera stop working and now my part assist for the rear camera has also stopped working. What's the point of paying more for a vehicle to be safe if all of the safety features start to fail.
Taillight gasket failed and leaks water resulting in water leaking into trunk anytime it rains or go through car wash. This caused corrosion to the amplifier shorting it out, there is now no sound or on star available. It also caused the blind spot detection monitor to have issues and no longer work. Upon inspection when the vehicle is running the wires sometimes start smoking white. Dealer said there was no issue, obviously the radio doesn’t work, the screen doesn’t even light up, no backup camera, no sound warning if the forward collision system is engaged, no seatbelt ding, no blinker sounds, no rear detection system or cross traffic warning system.
Cross traffic sensors have failed at less than 80k miles but over the covered 6 year coverage. Renders the sensors inoperable and blocks other information the cluster.
Just received a message on the driver information center that says "side detection system" so I looked it up in the warranty info book and found only an instruction that said to clean the rear bumpers, and nothing else. Called dealer and they want $135 to diagnose and possible repair charge of $1100. Looked into common problems with others vehicle owners and found several with identical problems; also found a gm 'special coverage adjustment"" dated 4-1-19 covering the cost of repair but also found it was only good for years and/or 80,000 miles. My vehicle has 62,000 miles but is 6 months beyond the years. Is this not a safety issue? I would think so. So what can I do about this, as I understand it can cause significant other incidents with the vehicle, such as loosing the instrument panel indicators as well as issues involving vehicle headlight and engine shut down. Would like a response as soon as possible as I would like to get this taken care of ASAP. Thank you james m. Fox cell # 586-260-8527 June 15. 2021 p. S. This has been the best vehicle I have ever owned; up until now.
| Problem Category | Number of Problems |
|---|---|
| Rearview System Braking problems | |
| Warnings problems | |
| Sensing System Camera problems | |
| Camera System problems |