One problem related to hatchback/liftgate support device has been reported for the 2000 Chevrolet Silverado. The most recently reported issues are listed below.
I have a 2000 model chevy truck, and my tailgate straps have broken without warning on 2 occasions. My father has had the same problem with his 2000 model GMC sierra. Both of our trucks have bad tailgate damage now, and his has some body damage.