Steering Column problems of the 2007 Chevrolet Silverado

The contact owns a 2007 Chevrolet Silverado. While parked, the contact attempted to start the vehicle and noticed that the intermediate steering was not attached to the steering column. The vehicle was towed to the dealer for diagnostic testing. The technician advised the contact that the bolts from the steering column needed to be replaced. The manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. The vehicle was repaired. The approximate failure mileage was 85,048 and the current mileage was 92,455.

Intermediate steering column, clunking noise radiating up through the steering column, very pronounced when turning the vehicle, noise has become worse and owner is annoyed and concerned about the safety of the vehicle. Contacting the dealer, they want to charge for the diagnosis of the problem. Dealer has also stated that the intermediate steering shaft is not covered under warranty. The problem was present when I bought the vehicle. I thought it was the shock absorbers on the front and had no desire to have the same 'cheap' shocks replaced. Upon my obtaining four kyb brand shock absorbers and installing them, it became apparent to me that there was a different problem. After some research, I found a 'service bulletin' concerning the problem. Upon talking to the dealer and a factory representative, I realized that they did not give a darn - they refuse to replace the intermediate steering column. I have since learned that this is a problem with not only my vehicle 'type' but also many other gm vehicle 'types. '.