Body problems of the 2010 Chevrolet Suburban

I took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. I contacted to representative and was informed this is a hazzard of this vehicle. It is a known issue but it has not been addressed by the GMC company. How many people have to be injured or killed before it becomes and actual safety issue? whose life is considered expendable? if it is a known issue and it has been, in good faith, brought to gmcs attention, why has it not been corrected?.

While driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. Thankfully, there was no infant or child in those seats or they could have been injured. The temperature outside was 100+ in the summer in texas. The cracking dash issue has been reported by us and by numerous other complainants many times previously. This is an ongoing problem that has clearly not been taken seriously by gm.

Cracks (2 separate cracks; photos attached) appeared in the dashboard of 2010 Chevrolet Suburban lt above the steering column and near the passenger airbag. The vehicle was stationary in the driveway when the cracks appeared -- there was no event to cause the cracks to appear. A search on a gm online forum advised this to be a known defect for cars of this model and year.

Dash is falling apart, full of cracks; chunks of plastic dash have broken off. Potential safety issue if involved in an accident, especially if dash airbag is deployed. Large sharp pieces of dash will break loose and become projectiles/ shrapnel. I believe sunlight and high heat in parked car has caused this. Not caused by an accident. Definitely a design flaw. Should be recalled.

The contact owns a 2010 Chevrolet Suburban. After the vehicle was taken in for maintenance, the technician stated that the passenger side upper panel of the dashboard was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

Upon exiting the vehicle I was sliced by the chrome coating peeling away from inner door handle. Finger was sliced about 3/4" long and bad enough to bleed. I then took notice of other inner door handles and found passenger side front inner door handle also having the chrome coating peeling from handle. Further research found this problem on earlier gm models.

The contact owns a 2010 Chevrolet Suburban. While the vehicle was at a dealer for routine maintenance, the contact was informed that the dashboard was deteriorating near the air bag area. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.