Dashboard Crack problems of the 2010 Chevrolet Suburban

23 problems related to dashboard crack have been reported for the 2010 Chevrolet Suburban. The most recently reported issues are listed below.

1 Dashboard Crack problem

Failure Date: 11/04/2019

Dash cover is cracked.

2 Dashboard Crack problem

Failure Date: 09/08/2017

2 cracks across the dashboard this has to be from defective plastic made in manufacturing the dashboard.

3 Dashboard Crack problem

Failure Date: 09/03/2017

Cracked dash over instrument cluster, stationary nothing happened to cause it.

4 Dashboard Crack problem

Failure Date: 05/03/2017

My dash cracked in two places one at the corner of the airbag and the other in the center of my instrument cluster. Noticed this while driving yesterday.

5 Dashboard Crack problem

Failure Date: 04/13/2017

The dash is cracked at the corner of the passenger airbag. This seems to be a repeated issue with gm and is clearly a defect when so many of their vehicles have been effected in the same place! there is already a recall on the passenger airbag that gm isn't wanting to fix and now my dash is cracked completely apart by the passenger airbag. How safe is this, where is their responsibility?.

6 Dashboard Crack problem

Failure Date: 02/04/2017

Cracked dashboard.

7 Dashboard Crack problem

Failure Date: 01/15/2017

There are several cracks in the dash of my 2010 Chevrolet Suburban as explained below. One of these crack is in the area of the passenger side airbag which is mounted on top of the dash. As the dash expands in the heat, typically in the hot months of the summer, the plastic portion of the dash will cover the airbag portion of the dash. I am concerned that if I do not notice this and the vehicle is involved in a crash, the airbag will not operate properly. I am afraid vehicle occupants might be injured by the dash if the airbag deployed under the plastic portion of the dash or that they will be injured if the airbag would not deploy properly. There are also two cracks in the dash in the area over the instrument cluster which allows a portion of the dash to be completely removed from the main dashboard. This portion of the dash that can be removed causes a problem on long trips due to the fact that it will vibrate out of place. My concern with this piece is its location in relation to the steering wheel. I am concerned that if this piece moves out of place, it could move into the open area at the top of the steering wheel and interfere with my ability to control the steering of the vehicle. I was also informed by a local dealership that my airbag or airbags have been recalled. In regards to both of these issues, the customer assistance representative advised that gm is aware of both problems, but that they are still investigating the problems and possible resolutions. How long does it take to investigate the cause of the dash problems? this has been a well documented problem for several years that affects many vehicles, yet gm claims not to know what caused it or to take any responsibility for the inferior dashes that were placed in quite few year models of their vehicles. I feel that this broken dash is a safety issue with the vehicle.

8 Dashboard Crack problem

Failure Date: 01/01/2017

Dash cracked and fell apart. Had to replace the entire dash board assembly. The dash was cracking as if it was made of glass. A piece of the dash even broke off while I was driving and fell on my lap. .

9 Dashboard Crack problem

Failure Date: 11/10/2016

Dashboard has begun to crack in numerous areas, 1 area that is very concerning is right by the passenger airbag which I feel concerned that if it were to inflate the dashboard would would send projectiles flying. The dash is also cracking severely above the instrument cluster. Upon research this is a issue that the internet is flooded with and gm refuses to address the problem. I contacted gm in regards to this issue and they refuse to take responsibility although at a dealethis ship when I went looking around 4 out of the 5 vehicles for sale on the lot had the same cracks in the same places. I need help from NHTSA to resolve this issue before my family is put in danger in the event of a vehicle accident. This crack seemed to occur when the weather got cold, I turned on my heat and the desk immediately cracked. This is flawed equipment and we as consumers should not have to deal with it.

10 Dashboard Crack problem

Failure Date: 10/01/2016

On the instrument panel the message "service air bag" and airbag readiness light symbol stays on when ignition on and while driving. Dashboard cracked. Back passenger seatbelt won't lock at times.

11 Dashboard Crack problem

Failure Date: 05/23/2016

Cracks in dashboard drivers side & on passenger side as well-dealership replaced ($100. 00) -told me to stop using armor all and the like- now 2nd dash has done the exact same thing--next problem lifter started tapping (70,000) afm 5. 3l engine--anyone else experiencing the same.

12 Dashboard Crack problem

Failure Date: 04/19/2016

Dash is cracked above instrument panel and is spreading with sharp edges that can shatter and cause harm during a crash. Dash cracked randomly when parked.

13 Dashboard Crack problem

Failure Date: 02/29/2016

Dashboard crack in multiple places.

14 Dashboard Crack problem

Failure Date: 02/29/2016

Dashboard crack.

15 Dashboard Crack problem

Failure Date: 12/01/2015

Dash is cracked in 6 different spots; 3 of the cracks being around the passenger air bag. If the airbag were to deploy, the dash would shatter thus causing sharp projectiles to be dispensed in the vehicle cabin potentially causing serious injury to the occupants. The cracks start down where the bolts connect to the body (they extend further down than what can be seen in the photos).

16 Dashboard Crack problem

Failure Date: 08/10/2015

The dashboard is cracking in several spots. The main concern is that it is cracking at the corner of the airbag deployment area. If the airbag were to deploy it could be punctured or cut during deployment due to this cracked dashboard.

17 Dashboard Crack problem

Failure Date: 08/01/2015

Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.

18 Dashboard Crack problem

Failure Date: 06/01/2015

The dashboard has begun to crack and is in the area of the air bags. I am concerned that this has compromised my safety and that of my passenger if there were be a necessity for the airbags to be deployed. Shards of the brittle plastic could puncture the airbags or be projected through the cabin injuring passengers. This is my second Suburban purchased new and with as much as I have spent, I would expect it not to crumble apart in five years or that the company would be apologetic and eager to address the issue. Extremely dissatisfied and unwilling to spend $800 quoted be dealer to replace poor quality dash with the same part that will crumble like the first in four or five years. This will be my last chevy purchase.

19 Dashboard Crack problem

Failure Date: 05/08/2015

Tl- the contact owns a 2010 Chevrolet Suburban. The contact stated that the dashboard had a crack and deterioration. The dashboard was exposing cracks above the front passenger side near the air bag and on the drivers side. In addition, the glare from the dashboard failure was also affecting the contacts visibility. The vehicle was taken to an independent mechanic who replaced the dashboard. The manufacturer was notified of the failure. The approximate failure mileage was 120,000. Djr.

20 Dashboard Crack problem

Failure Date: 10/01/2014

Cracks in the dashboard.

21 Dashboard Crack problem

Failure Date: 08/11/2014

My dash has cracked twice on my 2010 Suburban. It cracked the first time approximately two years after I purchased the vehicle. Chevrolet replaced the dash under warranty. The dash cracked again approximately two years later. There appears to be some sort of design flaw with the dash. The dash does not have enough rigidity to accommodate the normal vibrations during the driving of the vehicle. The cracks in the dash are located next to the passenger side airbag. I am concerned that the dash will become shrapnel if the airbag ever deploys.

22 Dashboard Crack problem

Failure Date: 08/07/2014

Dashboard cracked in two different spots. Dealership and gm said there is no recall for this however there are numerous customers with the same issue.

23 Dashboard Crack problem

Failure Date: 01/09/2014

Dashboard is cracked in several places.


Other Structure related problems of the 2010 Chevrolet Suburban

Dashboard Crack problems
23
Body problems
5
Structure problems
1

Fuel Economy of Suburban Vehicles
Suburban Service Bulletins
Suburban Safety Recalls
Suburban Defect Investigations