general problems of the 2012 Chevrolet Suburban

16 problems related to air bag have been reported for the 2012 Chevrolet Suburban. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Chevrolet Suburban based on all problems reported for the 2012 Suburban.

1 Air Bag problem

Failure Date: 05/01/2023

This is a recall took my 2012 surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the gm dealership is not fixing the air bag nor do they call and state they have the parts in stock now???.

2 Air Bag problem

Failure Date: 06/02/2021

Takata recall. The contact owns a 2012 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21v051000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

3 Air Bag problem

Failure Date: 02/21/2021

I was sent a safety recall form & still haven't been notified that parts are available. I am worried because we use our family car a lot. Thank you!.

4 Air Bag problem

Failure Date: 12/25/2019

Cracked dashboard.

5 Air Bag problem

Failure Date: 09/18/2019

Over the last 6 months my dashboard has developed numerous cracks in the dashboard. There are 2 cracks at the passenger air bag cover on the top corners and a long crack on the drivers side dash above the gauge cluster going towards the windshield. I have no specific date when this has happened. I am putting in this complaint as I have seen this on multiple vehicles of the same age and looking online of all the complaints of the same.

6 Air Bag problem

Failure Date: 08/09/2019

Went to buy a new Suburban, found a good used one without the cracked dash. Well within 2 months we now have a crack in our dash. Were told this is a common problem and was told $1500 to fix this issue. I find it unacceptable that chevy would not take care of such a major issue with their vehicles. How are there tons of other brand vehicles without this issue? always have a sunshade on the vehicle and was it once a week. I now want to trade this for something that doesn't have such a problem. Crack looks like it could interfere with the airbag operation. Or send shards of plastic when airbag is deployed. It happened parked in our garage over night.

7 Air Bag problem

Failure Date: 06/14/2019

"service air bag" warning on dash while driving on highway. Warning has stay active since that time. No codes for explanation found.

8 Air Bag problem

Failure Date: 10/14/2018

A crack formed above the instrument console and over the top right corner of the passanger airbag on the dash. This is a serious concern if the airbag goes off there will be plastic flying all over the place. I see a history of hundrads of complaints over this exact issue.

9 Air Bag problem

Failure Date: 10/09/2018

About 6 months ago, I noticed a crack in the dashboard at the top left corner of the passenger airbag. A few days later, a small crack appeared on the driver's side over the instrument cluster. Within just a few days, that small crack grew approximately 6 inches and is now on the hump over the cluster.

10 Air Bag problem

Failure Date: 12/01/2016

Cracked dash by instrument panel and passenger airbag. The one by the instrumental panel started off as a hairline cracked and got worse very fast. I used epoxy to try and stop the crack. The one by the airbag just appeared within the last month.

11 Air Bag problem

Failure Date: 10/01/2016

The dashboard on the passenger side next to the airbag has cracked and appears to be separating. This defect in the dashboard is directly in contact with the airbag deployment location for the front passenger.

12 Air Bag problem

Failure Date: 06/15/2015

My dash on my 2012 Suburban started cracking over the passenger airbag a little over a year ago. Within the past month I have noticed 2 more cracks in my dash, one behind my steering wheel on the left side of the dash and the other is to the right of the steering wheel on the dash. I have called the local dealership and questioned if a recall has been issued for this defect since there are hundreds to thousands of other people with the same issue. I don't feel that we should be responsible for replacing the dash board cover and shelling out over $900. Especially when Chevrolet is aware that multiple models are having the same exact issue. It's clearly a defect. .

13 Air Bag problem

Failure Date: 06/10/2015

Dashboard has cracked in multiple places and I'm concerned this may affect safety features such as airbags. Also have the same issue (but much worse) in my Chevrolet avalanche. These dashboards are cheap and flimsy.

14 Air Bag problem

Failure Date: 05/15/2015

Severe dashboard crack and failure. Probable hazard during airbag deployment.

15 Air Bag problem

Failure Date: 05/01/2014

My dash has cracked significantly around the main passenger airbag since about 38k miles. I have tried working with gm about getting this fixed and they will not help. The dash is so cracked that if the airbag deploys I am concerned that it would send pieces of plastic through the air and hurt/kill someone. Gm told me that there was a problem with the company that made the dashes using the incorrect plastic material which has made these dashes very brittle.

16 Air Bag problem

Failure Date: 01/01/2014

Crackeddash car is parked with sunshade; first crack at air bag appeared within a year of purchase (was on dealer lot with no sunshade for a year - purchased March 2013) housed in garage; second crack at air bag appeared shortly after that. It was just noticed (not sure how long it had been there) the large crack at the instrument panel hump on dash board. My dash has separated in the middle from the front panel along the glass. It now vibrates and is loose. I fear if I am in a wreak and the airbag deploys shards of dash will be thrown into the air at a force to cause damage not only to front passenger & driver but to the second and third row passengers. I have had 2 previous gm vehicles (tahoe & Suburban) and never had the bad quality this 2012 has had. I have also had to replace both front door exterior handles and the interior ones are broken and need to be replaced.



Fuel Economy of Suburban Vehicles
Suburban Service Bulletins
Suburban Safety Recalls
Suburban Defect Investigations