Carrier/rack problems of the 2013 Chevrolet Suburban

32 problems related to carrier/rack have been reported for the 2013 Chevrolet Suburban. The most recently reported issues are listed below.

1 Carrier/rack problem

Failure Date: 02/18/2020

Common dash crack in these Suburbans. Very dangerous if airbag is deployed.

2 Carrier/rack problem

Failure Date: 01/15/2020

Dashboard cracking - started right by the passenger airbag on the dash. Concerned about impact on airbag deployment.

3 Carrier/rack problem

Failure Date: 10/10/2019

The dash has cracks around the air bags on the left and right sides.

4 Carrier/rack problem

Failure Date: 08/29/2019

I have a 2013 Suburban with the common cracked dash issues. Mine has a major crack neat the passenger airbag, middle speaker and over the instrument panel. It came this way when I bought in on 8/29/2019 but I consider it a potential hazard if the airbag were to deploy.

5 Carrier/rack problem

Failure Date: 08/08/2019

Dashboard has cracked in two places. It is an expensive repair that chevy will not stand behind. In the event of airbag deployment small pieces of plastic could fly and injure occupants.

6 Carrier/rack problem

Failure Date: 06/07/2019

The dashboard has several cracks and continues to crack further. These cracks just started to appear without incident. They cause the dash to rattle. They are also a cosmetic issue that will depreciate the value of the Suburban.

7 Carrier/rack problem

Failure Date: 02/18/2019

Cracked dash above steering wheel. Resulted from temperature changes I noticed it because it was making a sound when I was driving.

8 Carrier/rack problem

Failure Date: 01/16/2019

My 2013 Chevrolet Suburban has cracks in the dashboard in the same spots as many other people I have talked to, not only does this diminish the value of our vehicles the cracks around the passenger side air bag seem like it could be a danger if the air bag were to deploy possibly causing plastic shrapnel to be ejected with extreme force injuring or possibly killing someone especially considering the airbags are already under a recall for their issues they (the dash ) should be recalled.

9 Carrier/rack problem

Failure Date: 07/27/2018

Dashboard has a huge crack in front of the steering wheel and in front of the passenger seat area. Car was stationery when this happened.

10 Carrier/rack problem

Failure Date: 07/23/2018

Cracked dashboard.

11 Carrier/rack problem

Failure Date: 07/13/2018

The dashboard in front of the driver's seat has developed a crack approximately 2-3 inches in length. The vehicle has never been involved in any type of accident or collision. The crack started about two weeks ago and has slowly increased in length. My concern is if I am in an accident this area might splinter and cause injuries.

12 Carrier/rack problem

Failure Date: 06/28/2018

Dashboard adjacent to passenger airbag cracked spontaneously while parked at my house. Integrity of dashboard, were the airbag to deploy, is now questionable.

13 Carrier/rack problem

Failure Date: 06/04/2018

There is a crack in my dashboard around the passenger airbag on my 2013 Suburban ltz. I am concerned that if the airbad was to deploy, pieces of plastic would become flying projectiles. The dash makes an awful rattle and is distracting to driver safety. This needs to be recalled for repair by Chevrolet.

14 Carrier/rack problem

Failure Date: 02/08/2018

Cracked dash next to airbag. Occurred when parked in driveway.

15 Carrier/rack problem

Failure Date: 02/03/2018

Large cracks in dash panel in front of steering column and passenger air bags developed over night. Separated section appears to vibrate without support of underlying bracket.

16 Carrier/rack problem

Failure Date: 11/13/2017

Dash crack immediately adjacent to passenger side air bag, could cause plastic projectiles during an accident involving air bag deployment.

17 Carrier/rack problem

Failure Date: 08/15/2017

In less than a month my dash has cracked in multiple places. I am concerned what impact these cracks would have with the proper deployment of my vehicle airbags.

18 Carrier/rack problem

Failure Date: 06/17/2017

Cracked dashboard, concerned about safety if airbag is activated.

19 Carrier/rack problem

Failure Date: 06/17/2017

My dashboard has cracked above the steering wheel and by the airbag. Upon going on the internet, I have seen hundreds of people with the same cracks I have in the same places.

20 Carrier/rack problem

Failure Date: 05/26/2017

My vehicle's dash has developed a crack on top of the instrument panel consistent with the many other complaints. Leads to the failure of the dash compromising the safety of passengers should airbags deploy. In an accident, plastic shards are more likely to injure passengers. The vehicle is always kept in the garage. It is not a commuter vehicle used for work that sits in the sun all day long. It is a vehicle used for traveling. When outside, we have a quality sunshade that is used. I have a ten year old truck and the dash looks perfect. In no way can this be expected to be normal and it concerns me that our safety could be compromised.

21 Carrier/rack problem

Failure Date: 05/24/2017

My vehicle's dash has developed two cracks on top of the instrument panel near the passenger airbag and above the driver's instrument cluster consistent with the many other complaints. Leads to the failure of the dash compromising the safety of passengers should airbags deploy. In an accident, plastic shards are more likely to injure passengers. In no way can this be expected to be normal and it concerns me that our safety could be compromised. This same issue has happened on my 2010 Chevrolet Suburban too.

22 Carrier/rack problem

Failure Date: 05/20/2017

Crack dashboard on Suburban. And it continues to crack it would be a hole right in front of the driver seat right above the curve instrument panel.

23 Carrier/rack problem

Failure Date: 02/28/2017

Dashboard crack above instrument panel. I noticed my dashboard vibrating while driving. I discovered crack after getting parked. I feel this could be a danger in regards to air bags and unprotected instrument panel.

24 Carrier/rack problem

Failure Date: 01/02/2017

I have a crack on the instrument side on dashboard like I have seen several other people have in the exact same spot. The whole dash is brittle and from what ive seen it will start cracking by the airbag system.

25 Carrier/rack problem

Failure Date: 11/13/2016

Vehicle only has 43,000 miles, garage kept and the dashboard is cracking and I am concerned about my safety if the airbags go off. Just noticed the crack and it is growing. Vehicle has never been in an accident.

26 Carrier/rack problem

Failure Date: 09/26/2016

Within the last two months, two cracks have appeared in the dash near the passenger side airbag.

27 Carrier/rack problem

Failure Date: 07/02/2016

The dashboard has cracked in multiple places.

28 Carrier/rack problem

Failure Date: 07/01/2016

Dashboard crack appeared at around 68,000 miles. No collisions or any other obvious cause. I believe gm has not fixed this issue that has plagued other gm vehicles and I believe gm knows it is faulty because they offered to fix it at half price. I fully expect to see more cracks show up and I'm concerned that an airbag deployment may cause the brittle dash to exolode. I refused the repair because this is an ongoing problem and there is no evidence gm repairs fix the problem long term. This vehicle was certified pre owned by a gm dealer when I purchased it.

29 Carrier/rack problem

Failure Date: 05/01/2016

Dashboard: large cracks developing above instrument cluster and at the right side dashboard airbag location.

30 Carrier/rack problem

Failure Date: 03/18/2016

The dashboard on my 2013 Suburban, just out of factory warranty with 40k miles, spontaneously cracked while the vehicle was parked. This crack could potentially affect the function and/or safety of the airbag in the case of an accident or deployment. I contacted gm and they claim to know nothing about this issue and deny there is a product defect. I have since found many others online with the same problem, some of whom have filed legal action against gm for the same issue. There is also a facebook page with over 3200 members with the same problem and lack of response from gm in taking responsibility for this obviously defective and potentially dangerous product.

31 Carrier/rack problem

Failure Date: 02/11/2016

Cracked dashboard. Same two spots as thousands of other cars. Right behind instrument panel and on corner of passenger airbag compartment in dash.

32 Carrier/rack problem

Failure Date: 01/05/2015

This is the third Suburban I have owned in the last 7 years. I have owned a 2008, 2011 and now a 2013. They have all had the same problem. The dash board cracks at the left top corner of the passenger airbag. I am afraid that if the air bag goes off the dash may separate into pieces becoming flying objects. In my current 2013 vehicle the dash has also started to crack on the dash panel on the drivers side.


Other Equipment related problems of the 2013 Chevrolet Suburban

Carrier/rack problems
32
Equipment problems
8

Fuel Economy of Suburban Vehicles
Suburban Service Bulletins
Suburban Safety Recalls
Suburban Defect Investigations