Front Seat Head Restraint Problems of Chevrolet Tahoe

Constant recurring "service safety restraint system" warning, mostly when passenger is seated.

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We took our Tahoe into the dealership to have the second row headrests removed because they were causing the car seats for our twins to not set back and flush against the back of the seat. So not only does it cause the car seat to sit up more vertical but also a safety concern because the car seat cannot be as securely fastened. The dealership and later customer care at corporate Chevrolet said that they cannot remove those headrests for us because of a safety concern to an adult passenger in those seats without a headrest. I tried to explain that an adult will not be sitting there because the car seats are there. And confirmed that they were ok with a safety concern for kids in car seats that is happening, but not for an adult that might happen.

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The contact owns a 2004 chevy Tahoe. While driving 65 mph he noticed that the passenger side head rest had a bulge in it and a broken medal bracket. The head rest was an after market head rest with a dvd installed. The manufacture stated that the vehicle was out of warranty. The VIN and engine size was unavailable. The failure mileage 57,000 and the current mileage was 58,800. The consumer stated feels broken headrest does not meet federal compliance for safety standards and the consumer further stated can not sit in the seat without the sharp metal protruding in the back of their head. Updated 12/12/07.

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Dealership was not notified by the manufacturer on how to fix recall for the vehicle head rest restraint per consumer. Ts.

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While climbing into the third row seat, my nine year old son received a severe cut on his right middle finger requiring seven stitches and several steri strips in the hospital emergency room. As he was he was lowering the second row seat, he put his finger into to the headrest closure. As the headrest automatically folded rearward, his finger was sliced open.

In the process of folding down the upright portion of seat back heast rest flipped back aggressively, one of the passengers had hand on/near/over headrest slot; thus while pushing down the seat the headrest unexpectedly flipped back, pinning the finger in the slot and lacerating it from side to side, the spring loaded headrest remained taught until seat is lifted back up beyond the latch release point after which the headrest must be flipped forward to latch back into position, the passengers finger was fractured, required seven stiches. Currently, has to go to a hand specialist for nerve damage. Nlm.

Child was adjusting middle row seat, child's left hand was guiding seat, and was being guided down with child's right hand. Child's finger went into a part on head rest, and head rest automatically retracted on child's middle finger, causing laceration to child's finger. Consumer has contacted dealer. The consumer stated that the head rests were dangerous due to excessive spring load metal to metal pinch point.

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Putting down the second row seat to climb into the third row seat the headrest folds downs automaticly. My 10 1/2 year old son had his finger pressed down into the headrest closure as he was putting down the seat. He severed the nerve and tendon in the upper half of his middle finger that required surgery and 3 months recovery, with therapy. I was wondering if other head rest accidents have been reported. I have a clain on file with general motors asking them to look into other reports involving the headrest.