Structure Related Problems of the 2017 Chevrolet Traverse

Table 1 shows one common structure related problems of the 2017 Chevrolet Traverse.

Table 1. Structure related problems of Chevrolet Traverse

Problem Category Number of Problems
Body problems
3

Body problem #1

What component or system failed or malfunctioned, and is it available for inspection upon request: *drivers side airbag component malfunctioned the vehicle is available for inspection how was your safety or the safety of others put at risk? drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with capital Chevrolet in wake forest nc since sept of 2024. They keep giving me the runaround and even made an appointment for me this morning after multiple calls to have the recall resolved. I took my 2017 Traverse into the service department and received a call around 12:37 stating the "parts were not in the service center". I was told 2 days ago when the appointment was made that the parts were available to complete the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *only inspected by capital Chevrolet in wake forest twice (1st time when I took the Traverse in for the wheel recall then again today) were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? only warning lamp was for the wheel recall but not the drivers side airbag. The drivers side airbag component just popped loose around July 2024. I starting calling capital Chevrolet and finally reached a service advisor call center in sept 2024 to attempt to schedule an appointment.

Body problem #2

The metal tracks for the rear captain passenger seats has rusted badly and no longer locks in!! when I apply brakes, the seats slide all the way up to our front seats. It also appears that several other metal interior surfaces has rusted also. These include the door hinges, inside the seatbelts and all the metal frame of the rear seats. Dyer Chevrolet in vero beach, FL has the vehicle today for the first attempt at giving us a safe vehicle. This condition was first reported to our dealer on 8-20-18, and we were just called back in this week and were told that some parts came in but my service tech could not tell me what parts or what they intended to do.

Body problem #3

The contact owns a 2017 Chevrolet Traverse. After the vehicle was parked outside in the rain, the contact noticed water inside the vehicle. The vehicle was taken to koons Chevrolet (located at 10207 philadelphia road, white marsh, MD 21162, tel: 410-931-8600) to be diagnosed. The diagnostic results were unknown. The manufacturer was not contacted or notified of the issue. The approximate failure mileage was 820.


Structure related problems in other Chevrolet Traverse model year vehicles:



Traverse Service Bulletins
Traverse Safety Recalls
Traverse Defect Investigations