12v/24v/48v Battery Problems of Chevrolet Volt

The contact son owns a 2014 Chevrolet Volt. The contact's daughter stated that while driving 40 mph, the vehicle loss motive power without warning and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic and was diagnosed with battery failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the time frame for a free battery replacement had expired. The vehicle was towed to the residence and had not been driven since the failure. The failure mileage was unknown.

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The contact owns a 2014 Chevrolet Volt. The contact stated while driving 55 mph, the contact stated that while attempting to merge in the right lane, the vehicle hesitated and shut off while in the roadway. The vehicle was towed to the local dealer where it was diagnosed and determined that the battery had failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.

The contact owns a 2013 Chevrolet Volt. The contact stated that while driving at approximately 45 mph, the vehicle stalled. The vehicle was able to be restarted. There were no warning lights illuminated. The contact stated that the failure persisted, and the propulsion system warning light was illuminated. The vehicle was taken to the dealer who diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 186,000.

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The contact owns a 2017 Chevrolet Volt. The contact stated while her son was driving approximately 55 mph, the vehicle lost motive power. The contact stated that the battery system became inoperable. The vehicle was towed to the local dealer, where it was diagnosed that the cells and battery needed to be replaced. The vehicle was not repaired. The dealer informed the contact that parts were on backorder. The manufacturer was contacted and opened a case. The failure mileage was approximately 69,000.

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The contact owns a 2012 Chevrolet Volt. The contact stated while driving approximately 50-60 mph, the engine failure, mountain mode not available, battery at zero percent, propulsion power reduced, and high Voltage messages were displayed. The check engine warning light illuminated. The vehicle then inadvertently decelerated to 30-40 mph. The contact pulled over to the side of the roadway and turned off the vehicle. After several attempts, the vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that the high Voltage battery pack needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to pass the yearly vehicle inspection. The dealer loaded sample data into the computer and then drove the vehicle for 50 miles before the vehicle passed inspection. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA action number: pe23022 (electrical system). The failure mileage was approximately 100,000.

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The contact owns a 2018 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the message "engine not available" was displayed and the vehicle stalled. The vehicle was not able to be restarted and was towed to a local dealer where a reset of the engine code was performed. The contact stated that the failure reoccurred, and the vehicle hesitated while accelerating. The contact was able to pull the vehicle to the side of the road, and the vehicle was towed to the local dealer where it was advised that the battery of the engine control module needed to be replaced. The vehicle was not repaired. The contact related the failure with the technical service bulletin: 18-na-261 (malfunction indicator lamp illuminated and/or intermittent no start with battery circuit dtcs set); however, the vehicle was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 150,000.

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Dana - the contact owns a 2017 Chevrolet Volt. The contact stated that while the vehicle was parked, the vehicle failed to start-up. The contact stated that there was a message stating that the vehicle was not able to be charged. The contact stated that an independent mechanic arrived at the scene and replaced the battery. The vehicle was then restarted and driven to the post office. After reentering and starting the vehicle, the vehicle started rolling backwards. The vehicle was turned off and restarted several times and s operated as needed. The contact was able to drive to residence safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.

The contact owns a 2013 Chevrolet Volt. The contact stated that the vehicle would not charge. The contact stated that the "service high Voltage charging system" warning message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

The contact owns a 2013 Chevrolet Volt. The contact stated that the electric battery would not charge and the vehicle was towed to the local dealer who diagnosed that the 12v battery was faulty and needed to be replaced. The 12v battery was replaced and the failure was remedied. The contact stated that later while driving the central battery pack located under the center console had overheated causing a loud noise within the cabin of the vehicle. The contact had sustained a burn to the right shoulder which did not require medical treatment. After parking in the garage and shutting the vehicle off the vehicle rolled backward making contact to the with the garage door. No damage to the garage door was reported. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number 18v397000(hybrid propulsion system). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was unknown.