general problems of the 2004 Chrysler Pacifica

Letter from senator garrett on behalf of constituent re 2004 Chrysler Pacifica airbag. The consumer stated the air bag panel opened and the air bag could be seen. The dealer informed the consumer, there was no issue with the air bag itself.

Chrysler did not properly coat the engine cradles which allowed rust to damage the cradles and create a serious safety defect. During a routine inspection, my mechanic discovered the engine cradles were rusting out. The engine cradles were replaced before the engine fell through.

The contact owns a 2004 Chrysler Pacifica. The contact stated that the vehicle was taken to an independent mechanic for inspection where the mechanic discovered that the vehicle had experienced severe rusting and corrosion to the engine cradle and sub frame. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 73,000.

I was driving today and it seemed that my steering was extremely hard to turn if I was mashing the gas, harder to turn to the right side of the car. If the car is coasting or I am breaking the steering is easier to control. I have stopped at my parents house on the way home to research what could be happening with my car and found this disturbing news. Unfortunately for me, this is my only source of transportation and I don't have the finances to just get another car. . . I'm so frustrated right now and I don't know what to do. . . The consumer stated while driving, she had difficulty steering the vehicle. She noticed when accelerating, the vehicle was hard to steer, but when braking or allowing the vehicle to coast it was a little easier to control. She managed to get the vehicle off the road. She discovered a portion of the support frame dropped from the vehicle, and it appeared the engine cradle was corroded with rust. Updated 12/04/14.

I took my car to a mechanic for an oil change and I was shocked by what I've seen. The engine cradle is rusted out and it also has cracks on it. It is a real life-threatening situation where the structure can fall out at any moment. I could imagine myself driving on the highway and be involved in a car accident because this car manufacturer builds cars like this. I'm shocked. I have a son that we drive in this car and now I prefer to have it parked than put my son's life in danger. I've never seen such corrosion and it is definitely a problem Chrysler needs to address to all cars. It seems a lot of people are having the same issue even in florida so don't tell me that it's a normal situation due to salt on the road.

Engine cradle is rusting out from inside frame out,popping large holes in the frame. Had to replace. Chrysler won't help at all with parts or cost.

The engine cradle cross member of my vehicle has rotted to the point that the car is unsafe to drive. There is a service note for a small window of Pacificas included on a warranty for the same problem, but only for the cars built within a certain date. Chrysler is aware of the problem, but will do nothing to correct it. The cradle incorporates the engine mounts, lower control arms, and steering. If it is not replaced, and breaks while driving, there will be a complete loss of control of the vehicle. I know that my vehicle is not the only one with such a serious issue.

My 2004 chrylser Pacifica was purchased new in Aug 2003. I brought the car in for an oil change at dealership. Dealer contacts me to have me see the car while on a lift so that I may view the extensive rot of the engine cradle. The underside of the vehicle is totally fine as far as rust except the cradle that is full of holes. Cost to fix $2400. Contacted representative at Chrysler - two representatives stated that although there was a bulletin sent out to extend warranties on some 2003 and 2004 Pacificas, mine is not one of those included and since it was an extension of warranty up to 10 years, it would not be considered under that extension anyway. Clearly this is a defective part. Chrysler knows this as evidenced by the extension to fix these in the first place. A clear safety concern as the engine is not secured. This should be a recall!.

Chrysler service bulletin: 13-001-10 service bulletin no. : wb-d-10-34 NHTSA id number: 10045080 motor cradle has rusted out structurally unsafe, will not pass inspection may cause a severe dangerous accident. Chrysler has extended the warranty on 2004 Chrysler Pacificas that were produced February 2004 - March 2004. My car was manufactured in may 2004. I have the same symptoms the cars produced only 30 days prior! my repair needs to be covered.

2004 Chrysler Pacifica engine cradle rusted out unsafe to drive.

I am the original owner of this 2004 Pacifica. The front engine cradle is corroded severely with the welded seam having areas of separation as well as rust through holes in several areas. Chrysler had a recall for a narrow band of vehicles manufactured between Feb. 23, 2004 and March 31,2004. My vehicle was manufactured Jan. 12, 2004 before the window of the recall. Failure of the cradle could result in the engine dropping from the car causing a severe safety issue. It appears Chrysler responded with a token recall that does not encompass all vehicles effected. I have made three attempts to have Chrysler correct this problem, or offer some partial compensation with no success. I view this as a severe safety risk where Chrysler has a known problem that they are failing to address adequately.

I was having my vehicle inspected and was informed that my engine cradle was rusting. I pursued this problem on line and found out that this is a recognized problem with 2004 Pacifica's and that Chrysler has offered an extended warranty due to manufactures defect. However there is only a one month period (in-service date) that applies to the warranty. It is apparent that this is a common safety problem that could result in serious injury and Chrysler not only made no attempt to contact buyers, but also fails to accept responsibility for the manufactures defect.

The contact owns a 2004 Chrysler Pacifica. The contact stated that while having routine maintenance performed, the technician noticed that the engine cradle and sub frame were corroded and fractured. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact that the vehicle was not cover under the engine cradle extended warranty. The failure and current mileage was 89,291. Pam.

2004 Chrysler Pacifica sub-frame rotted out. The rest of the underneath is fine. The rest of the car is fine. Car in uninspectable and cannot be driven. Called Chrysler, they said they would do nothing, even though is a common problem. Will cost thousands to replace.

The contact owns 2004 Chrysler Pacifica. The contact stated that his vehicle was making a rattling noise in the front of the vehicle. The vehicle was taken to the dealer for diagnostic testing which indicated that the engine cradle and subs were covered with rust. The vehicle was not repaired. The failure mileage was 149,000 and the current mileage was 160,000.

The contact owns a 2004 Chrysler Pacifica. The contact stated that the cradine where the engine was housed had rust holes. A mechanic stated that the vehicle would not pass inspection and was dangerous to drive. The contact called the manufacturer who offered no assistance. The current and failure mileages were approximately 104,000.

Loud clunking noise coming from engine during starts, stops, and turns. Discovered the noise is related to weak motor mounts cracking and breaking. Through online research I have discovered hundreds of similar complaints about Chrysler Pacifica motor mounts. They are not under warranty and the parts are not available due to backorder issues. This is a huge safety issue as motors can come loose during an accident not to mention potential damage to other parts of the vehicle due to the loose motor. Chrysler needs to initiate a recall to replace the motor mounts.

The consumer stated that the 2004 Chrysler Pacifica has a visibility problem on the windshield. The structure is so thick that the consumer has a problem seeing on either side of the windshield. The consumer states that has had two crashes because he could not see through the windshield. The consumer says that when making a turn vision is being blocked by the post between the win shield and the side window. Also, the consumer insists that vision is blocked by the side view mirrors on the car. The consumer has taken the car back to the dealership. The consumer wants to trade the car in because he can not see very well. The dealer does not want to do any trading on the vehicle. The consumer has written to Chrysler so that they would reimburse the consumer for expenses on his insurance, and to take the car back. Chrysler has not responded to the letter. There were no injuries. A police report was taken on the second accident. Updated (11/04/05).

Consumer stated that the instrument panel was impossible to read when the sun was shining. It made it difficult to tell how fast he was traveling or how much fuel was in the vehicle. The dealer has been notified.

If the front widows are rolled up and rear windows are rolled down air pressure inside the compartment changes abruptly, and roof and hatch start bouncing. Pressure is so great that any person inside the vehicle their ears would become painful.