Software problems of the 2007 Chrysler Pacifica

While driving at speeds of 10-35 mph, the oil and esp lights would illuminate, then the engine will simply cut off / stall. We have to put on the emergency flasher while in traffic, put the vehicle in neutral or park and restart. No engine light. We brought the Pacifica in to the Dodge dealership 5 times and they could not find any codes. They tried updating the software on the ecm which did not help. Then, the dealership said the motor mounts were bad and the torque of the engine was pulling on the front wiring harness(ES), causing the stalling issue. We had all 3 (front, rear, upper) engine/motor mounts replaced and the issue still happens every time we try to drive the car. The dealership has the car again and said the front motor mount still looks like it is bad even though it was replaced 4 days ago. Based on what I've read in the NHTSA database and the Dodge dealership telling me that motor mounts go out on a lot of Pacificas, this is happening to a lot of 2007 Pacifica owners. Chrysler should absolutely recall the motor mounts on this vehicle and provide a more reliable replacement motor mount with a robust design at no charge to all Pacifica owners. My wife has reported that she has almost been rear ended several times as a result of suddenly stalling while driving. To have this vehicle completely stall out while my wife is taking my 3 kids to school or other activities could cause a crash and is potentially life threatening. I just want this issue to be resolved. The Pacifica is a well designed car and we love the interior but we need reliable transportation.

The contact owns a 2007 Chrysler Pacifica. The contact stated that the vehicle loses power while driving between 15 to 60 mph. The failure has occurred seven times since the vehicle was purchased. Right after the failure, the low oil pressure indicator illuminated on the instrument panel. The driver experienced limited ability to steer and stop the vehicle during the failure. The vehicle is able to be immediately restarted after the failure. The contact took the vehicle to the dealer for repair on four occasions. On the first occasion, the dealer stated that they could not duplicate the failure; however, they updated the software. On the second occasion, the dealer duplicated the failure and replaced the throttle body. On the third occasion, the emissions indicator illuminated and an erroneous evaporation code appeared. The computer was reset at that time. On the fourth visit to the dealer, three loose electrical grounds were found and tightened; however, the failure continued. The previous owner also experienced the failures, but the manufacturer was unable to determine the cause. The failure mileage was 21,150 and current mileage was 23,250. Updated 3/5/09 updated 03/10/09.

The contact owns a 2007 Chrysler Pacifica. When the vehicle reaches 2,000 rpms while on a slight incline, the transmission begins to shutter and skip. This leads to failure between the transmission and the torque converter. The contact recently took the vehicle to the repair shop and they stated that it could not be repaired until September of 2007. The transmission also makes a harsh clunking sound when shifting. The contact believes that the suspension may be failing because the vehicle rides roughly at any speed. The current mileage was 800 and failure mileage was 350. The consumer stated Chrysler stated this was a software problem and will not be able to fix the vehicle until sometime in September. Updated 09/11/07.