general problems of the 2019 Chrysler Pacifica - part 2

Have replace both batteries every year since purchased, the engine start stop acts up alot of the time when you pull up to a red light the engine will turn off and then turn on automatically (shuts the electrical system completely down then it will come back on) the batteries like over heat and swell up will this cause a fire.

-the auto stop and start function component failed, then the battery died and let me know when you want to inspect it. Weekends are best. -the car shuts off randomly. -unknown -unknown -the auto stop and start function message pops up all the time, even after the battery was replaced. Car shut down two months ago and wouldn't turn on, had to have it jumped and then replace the main battery. Now it's following the same pattern as last time. I am going to replace the second battery. Sometimes when accelerating it jumps forward and it makes a banging sound. Key has a new battery in it. When key is pressed sometimes horn is weak. It goes on and off. The auto stop and start function message pops up a lot even after main battery was replaced.

The vehicle jerked, stopped and would not start again. After a while it started, people were honking to move. This happened about 3 years ago. The vehicle jerks often and afraid it will leave us on the street. About 2 years ago, the auxiliary battery ran down the main battery. The car would not start. Had to buy both batteries. The lights come on, engine, traction and auxiliary battery light. This happens often on a weekly basis.

Loss of motive power reoccurrences (2 incidents) after 1803a182 safety recall 03a correction was performed, 9 may 2023, by reprogramming hybrid control processor/aux hybrid control processor on 2019 Chrysler Pacifica plug-in hybrid (mileage: 35,180) experienced a sudden loss of power twice; 16 and 17 September 2023. - 16 September: having just merged into one lane from two and speeding up hill (from approx. 20 mph) to merge onto highway, a sudden loss of power occurred without an adequate shoulder to pull off, resulting in time critical crash avoidance maneuvers by all vehicles behind us. No known crashes occurred within our viewing range. Additional details: unable to shut down vehicle for 2-3 minutes check engine light illuminated dash diagnostic screen: “service charging system” error electric power available: 56% fuel: 3/8th) - 17 September: after running a preliminary diagnostic test with my personal obd tester, I noticed that the check engine light turned off after the connection activated. I did not clear any codes. After printing the list of faults generated from the evening prior, I chose to take it for a short test drive. While waiting at a stop light within a mile from my house, the same issue occurred again, “service charging system” error followed by two additional alternating notification on the dash, “service shifter” error and “service shifter stop safely shut off vehicle to engage park,” with the transmission indicator selector knob lost illumination and became non-responsive. (as seen in attached pictures from previous incidents) luckily, everyone was stopped this time. Within 20-30 seconds, the entire vehicle, including dashboard went completely dead then blipped back on as if nothing had happened, allowing me to make it home safely.

Start/stop feature has stopped working (warning light is on), and steering wheel is sticking on short turns requiring extra pressure to right the wheel. There is a recall for this problem, however my car is not included.

Car was stopped at a red light and shifted on its own into park.

On Wednesday, 7/19, I was stopped at a red light on a busy road in gastonia, nc (south new hope road and titman road). When the light turned green, and I put my foot on the gas, the car stalled and shut off. Upon pressing the ignition button, it would not start again. For several weeks, the car would stall at a red light, but would always turn back on by pressing the ignition button. There were no warning messages whatsoever. I had to cross a busy road to get to the sidewalk to get out of danger. The car was in the left turn lane, stopped with hazards on. My husband had to come, turn our other car around so he could attempt to charge the battery. When he charged the battery, the car started. I had to, again, cross the busy road to get back to my van and go home. We changed the car's two batteries, and it has not happened again so far. Upon reading several Chrysler Pacifica forums, apparently when the battery gets low (it was at 30% when this happened), the auto start shuts off and does not work since there is not enough power left in the battery.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while starting the vehicle there were several unknown warning lights illuminated and the contact was unable to shift the vehicle into drive(d) or reverse(r). The contact stated that the "service selector switch" message was displayed. The contact turned off and restarted the vehicle and normal electrical functions returned. Additionally, the contact stated that the vehicle was unintendedly slowing to nearly a stop while driving approximately 65 mph. The contact stated that several unknown warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module needed to be re-flashed. The vehicle was repaired. The contact stated that the failure reoccurred. The contact returned the vehicle to the same dealer who diagnosed the vehicle and determined that the selector switch needed to be replaced. The vehicle was repaired, however the contact stated that the failure reoccurred. The vehicle was driven back to the same dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,000.

The van completely turns off, engine stops running, when stopped at traffic lights. The van then has to be completely restarted. There is also a consistent issue with the start/stop feature. A warning appears and the start/stop feature is disabled. This error typically occurs after the engine turns off when at a traffic signal.

Vehicle has continually shifted roughly, but beginning last year it stalled while coming to a stop. We replaced the battery and removed the auxillary battery that controls the automatic start/stop and had no issues for almost a year. Approximately a week ago, the vehicle began to stall again when coming to a stop, and giving a message stating to "service shifter. " it has happened multiple times since. There was a lawsuit for this model regarding the crankshaft position sensor, but we are only reimbursed if we have paid for repairs. Can you help?.

My wife got in the vehicle after shopping and tried to start the vehicle. She said all displays were dark or blank and no instrument cluster lights, no indication on the touch screen. She said she tried several times to start the vehicle and same thing happened. She stated that after waiting a considerable time she tried calling me about the problem but I didn’t answer. She then tried one more time to start the vehicle and this time everything came up normally. When she got home I checked the vehicle for malfunctions and found none. Thus far the problem has not recurred. This happened about 2 weeks ago, around the 8th or 9th of June 2023. I decided to fill this out because if she had been traveling on the interstate highway at high speed this could have ended very badly.

For the second time on three months (now four times in one year) the start/stop feature says it’s not working. Both batteries have been replaced. The vehicle will simply shut off while driving.

Ever since we purchased this vehicle it has had problems shifting when accelerating it jerks the whole car, and you hear a loud thud. Once in awhile it feels like the car has no power when trying to accelerate. We have had nothing but issues with the start/stop control system. We have taken it back to the dealership multiple times. They have replaced the alternate battery two times in the past year and now it is doing it again and will need to be replaced. The dealership just says it is the battery, and a software download. The problem has not been corrected yet. Most recently while on a busy state highway the car decided to throw all error codes, and completely shut down.

The affected component is the backup camera and warning system. The malfunction happens in a loop around every 3 minutes. My safety and that of others is put at risk when the backup and rear collision warning fails to function and negates backward motion visibility to the driver by such failure. There are no warning lamps currently or any notification of any failure in the car. I have taken the car to the dealership and they have found no issues.

What component or system failed or malfunctioned, and is it available for inspection upon request? electronic shifter, no can bus, all safety features. Yes still available for inspection. How was your safety or the safety of others put at risk? car becomes inoperable and left stranded. Fear of losing power or crash. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, reedman toll Chrysler dealer in langhorne, PA from 4/18/23- 5/31/23 replaced parts ) could not fix. Yes, towed to independent mechanic (artie's automotive ambler, PA) on 5/31/23 - currently there to date. Replaced parts and can not fix. (electronic shifter replaced, transmission module replacd, inspected grounds, replaced both batteries) has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, manufacturer Chrysler and independent mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? service shifter message which deactivates shifter, no can bus, all safety controls flash on /off, fuel gauge goes up and down, warning lights flash. First appeared right after radio tried to do a software update. I have pictures and videos of the issue. Leased car 2019 until Feb 2023. Purchased car from lease Feb 2023 and car has been inoperative since April 2023. There are multiple concerns from people experiencing similar issues as well on internet as well as videos on youtube. I have videos and pictures of the issue.

2019 Chrysler Pacifica limited 4/15/23- uconnect radio failed to do over the air update. Since that failure the electrical system in the car has now caused the car to be non functional and intermittent. All the safety features stopped and warning lights came on stating service transmission so the car was brought to Chrysler dealership. Dealership has replicated the problem and now had the car now for over a month and replaced parts, some at my cost with no fix. The problem still occurs for them as well. I have asked multiple times if the radio could have caused this and each time I am told no.

Please read! this is the 10th occurrence of this issue, and second time posting here as a safety issue. I hope no one else experiences this. The issue still cant be diagnosed, so trying for another time. Last time they had the Pacifica for over 7 weeks! as per previous complaint on Jan 6, 2023 with our 2 year old twin toddlers with us in the vehicle again, the vehicle is still having the same safety issue. I dont feel safe any longer driving my Pacifica. I called the customer care line and was told nothing can be done without a diagnosis. It will be dropped off, but no appt avail for a month. You cant replicate this. No one should have to experience it. * were driving on the freeway at 55 mph. After 30 min on the freeway at 55-60 mph, the Pacifica all of a sudden states car is not in park, (as it did the previous 9 times) the van will not accelerate, because of the warning saying car is not in park, and hazard lights wouldn't activate. The car behind me was honking, almost hit me and the car behind them and so on. The Pacifica continued to just glide on the road in the drive position with the same warning over and over car is not in park. We slowed down enough we pressed the brake and put it in park, still in the lane on the busy freeway! with brake depressed, we tried to get the alert to shut off by having the van in park so we can restart it. But the van wont restart as it still says car is not in park, but yet it really is in park. As an fyi, the auto start stop was shut off at start up. We got the car shut completely off (while still in the lane on the freeway with cars honking away. ) and were finally able to get the van to restart, the alerts to go away and off to the side of the freeway and to the exit. Can you imagine how terrifying this is!!! you cant predict when it will happen! either you choose drive it and take the risk of your safety or pay for rental to ensure you are safe !! when it is a safety problem, it should be taken more seriously!.

Light come on dash board to park safely car will shut down. Car stalls all lights on dashboard will come on, alcar shuts down and nothing work not even the hassard light it goes complete dead. After 20 mintutes r more been shut down it will turn on like nothing happen, no lights on dashboard happen 5 times on ah year and cant find the problem at the dealer. Thanks you.

The start/stop system has gone out twice. Once the indicator light came on, the vehicle then will stop working. . Sometimes in the middle of a road or while driving. We’ve taken it to our dealer twice, replaced the batteries (twice). I am truly concerned for my family’s safety as it feels like we can’t control the car when it malfunctions. This issue is ongoing, first repair was made July 2022 at arrigo Chrysler in ft. Pierce, florida. Next same place in August.

While driving the steering power assist failed. Stop/start and stabilizer icons appeared indicating failure. Vehicle repair eventually made at Chrysler dealership by fixing ground wire. Initial repairs were made replacing other parts that did not correct issues. Not included in recall for same issues per VIN id of this 35th anniversary limited edition.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving approximately 35 mph, the vehicle lost power steering assist functionality. The instrument panel displayed a message that the auto start/stop system had malfunctioned. The contact took the vehicle to the dealer who had not yet diagnosed the vehicle. The contact related the failure to NHTSA campaign number: 19v348000 (electrical system). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The approximate failure mileage was 62,000.

Hello we had a complete shut down at 5 pm Friday at an intersection this past weekend. While at the light, the car just 'shut off'. The van did start back up with in 2 minutes. There are no engine, battery, etc. Warning lights currently displayed. This has happened twice with in the past 6 month. Main battery and auxiliary are both new. All connections are torqued to spec. Very dangerous situation.

While driving down the road at approximately 45 mph, the car suddenly shut down with no power. The display said there was a charging error and to put the vehicle in park. I parked the vehicle on the shoulder, turned it off, and restarted. The engine started and I drove off, but 5 minutes later it suddenly shut off once again. I repeated this process 2 times until the final time, the vehicle would not restart, and we were stranded on the shoulder of a busy road in icy conditions. A mechanic ran a diagnostic on the vehicle and there are no error codes, but it will not start and says there is a charging error, even though it is not plugged in. The sudden stops are very dangerous, especially in snowy/icy conditions. We are 600 miles away from home and do not feel safe operating this vehicle on a long road trip on busy highways.

The contact owns a 2019 Chrysler Pacifica. The contact stated while at a stop light, the vehicle lost motive power and stalled with the start/stop warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic who could not find any default codes with the vehicle. The vehicle resumed normal operation; however, after approximately 3-weeks, the vehicle failed to start up after several attempts. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

After spending the better part of the week dealing with endlessly rebooting uconnect infotainment systems, fiat Chrysler customers across the northeast are finally seeing their cars mostly return to normal. A majority of the customers who spoke to the verge earlier this week about their malfunctioning vehicles have reported back that the maddening reboot loop has stopped. According to numerous exchanges with the uconnect customer support account on twitter, other customers are seeing the same thing. For some it’s come too late, as the constant rebooting has drained their vehicles’ batteries completely. The problem began over the weekend after an over-the-air update apparently went out to certain 2017 and 2018 model year cars. After that, something went wrong with siriusxm’s travel link feature. Travel link surfaces local news, weather, and other alerts in real time, and for some reason — it’s still not clear exactly what, since fca is being vague about the specifics, and siriusxm has not responded to multiple requests for comment — it started causing vehicles with 8. 4-inch screen uconnect 4c nav systems to start rebooting every 45 to 60 seconds. Based on reports from customers who spoke to the verge, as well ones posted to twitter, it appears that either fca or siriusxm started sending out a “signal” that disables siriusxm travel link sometime Wednesday afternoon. Those who have received the signal have reported that their vehicles are finally free of the reboot cycle. Those who haven’t are being advised by the uconnect support account to turn their vehicle off, turn it back on again in an “open space where it will receive a solid satellite signal,” and leave it running for at least 15 to 20 minutes. There are lawsuits and fca has not fixed this problem. Gps and all other systems will not work properly. There needs to be a recall on these cars 2017-2019!.

The contact owns a 2019 Chrysler Pacifica. The contact stated that the start/stop sensor light was continually illuminated. While at a red traffic light, the vehicle independently shifted to park(p) and shut off. The vehicle was restarted and placed in drive(d). The vehicle was taken to an unknown local dealer, where it was diagnosed that the start/stop battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that the hood latch and the start/stop battery needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.

Car shut off while driving.

Which component or system failed or malfunctioned and can it be inspected upon request? how has your safety or that of others been threatened? I think there is a problem with the circuit part or the engine control device. The vehicle automatically shuts off at low speed or in a parked state, and cannot be restarted for a long time. The engine suddenly turned off and could not be started while driving, posing a threat to the safety of my life and that of others. The transmission controller is completely inoperative, with no display or function. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown has the vehicle or parts been inspected by the manufacturer, police, insurance representatives, or others? unknown were there any warning lights, messages or other symptoms of the problem before the failure and when did they first appear? no warning lights, messages or other symptoms, first appeared in October 2022, because I bought a used car, so I don't know if this happened before, but it has happened about 8 times since I bought the car in October of 2022 .

On Dec 5th, as I was driving downhill on hwy 54 in peachtree city, GA, the van jerked, made a beeping noise, and the dash lit up. The van had completely shut off. It said "service charging system" and "shift to park". I was able to get the van off the roadway and into a parking lot by coasting. Despite turning it off, it kept turning back on with the ac on full blast. It finally stopped turning back on after I opened the driver door and left it open. It restarted and my husband drove it home. I called Chrysler when I got home. They said to call the local dealership to get recall fixed and have them look at the engine. I called the dealership first thing the next morning. He said the first available appointment would be Dec 28th. They no longer have a loaner program so I had to contact Chrysler cares back regarding rental. I sent them a message asking about a rental. They recommended I try to find an appt at another dealership. They also stated they couldn't speak to if it was safe to drive the van until seen at the dealership. On Friday Dec 9, I had to use the van. It stalled 5 times. I was able to get it off the roadway and restarted immediately. I contacted Chrysler again to request they contact the dealer to try to get me in sooner and they need to provide me a rental. This is a huge safety concern, and this is an issue that has been impacting their vans for a long time now. We love the van, but so disappointed that it is failing us and doesn't even have 50k miles on it! their customer service is terrible. They are aware of these issues!!!.

Driving on the highway with my entire family of 6 people (with 2 young kids) and my Chrysler Pacifica hybrid 2019 suddenly stops. When I press the accelerator the vehicle doesn't respond. When I shut it off, wait for a couple of minutes and turn it on again, it gives an error saying service charging system. I had to shut it down on the highway and get it towed to the nearest dealer. I see several customer complaints with the same issue. . Read more...

The entire dash board lit up with all warning lights turning on. I couldn't go faster than 15. I coasted into a parking spot. I tried to put it in park but it said shifter unavailable. I set the emergency brake and called for a ride. Went back later and it started and the only light that was on was check engine. After that happened we got a service shifter message. When you start it and get a service shifter message, you cannot shift. The shifter doesn't even light up. It started as an occasional problem. My safety is at risk when I try to drive it and it won't shift. I am stuck wherever I am. That is a huge problem during the cold winter months. It is also a safety concern that it went into limp mode. Luckily when it happened, it was early in the morning and not a lot of people were out. If it happens on the highway that is going to be a huge safety problem. It has been to the dealer twice. The first time we replaced the shifter. The mechanic said we must have spilled soda on the shifter because it was sticky. We did not spill soda on the shifter, the shifter is in the dash. We replaced it anyways and picked it up. The very next morning got the same service shifter message. Took it back to the dealer. They had us pick it up because it wasn't a big enough problem. Getting stuck somewhere and not being able to shift seems like a pretty big problem to me. I can't take my children anywhere in this van for fear of going out and being stuck wherever we went because I can't shift.

Car has shut off, on the road, while driving twice now. Car revs up while driving but loses power and slows down. Dashboard blinks "stop safely, car will shut off soon, service electronic stability control, service trans, shut off engine to engage in park, park assist unavailable" engine is already off because it shut down automatically but car itself would not shut off. Had to disconnect the battery to reset it, got it started and only drove 3 miles to a parking lot and it continously lost driving power those 3 miles. Car revs up really high, but will not drive. Huge safety concern and Chrysler is aware but doesnt care. Car has been "fixed" twice now and still has continued to shut down while driving. It's been at the dealership since October 10th.

On rare occasion, but enough to be concerning, the rear backup camera image will not remove from the screen after putting the van in drive from reverse. The last image will freeze on the screen and nothing can be done to clear the screen but stop the vehicle, turn it off fully, and then restart. Not only is it confusing to the driver to still see a non-realtime image of the back of the vehicle, any and all controls are locked out from the main infotainment screen. This has not be replicated at the dealer as it's unpredictable and somewhat infrequent. But given that there are times a full reboot of the van aren't possible (highway driving), this could be a major safety issue. No warnings are given or report from the vehicle.

Total loss of propulsion at 35 mph and vehicle could not move in the middle of an intersection. Warnings included “service charging system” , “service hybrid system”, “shift into park”. Dealer replaced the inverter, check engine light and codes came back, and then dealership replaced transmission. Errors come back intermittently after transmission replaced. Has us seriously questioning the the safety of our van with 2 young kids.

When I come to a stop(or sometimes not even fully) then accelerate to pull off, the rear end or something hesitates & then rams/jerks to the point I thought I was rear ended. This happens several times per week. Also, sometimes there’s no power when I do try proceed through light/stops. It’s like there’s little to no power for about 10 seconds. The breaks are quite loud but dealer says they are good.