Other Fuel System Problems of Chrysler Pacifica - part 1

The vehicle experienced a concurrent failure of the high-voltage traction battery pack and the high-voltage battery coolant heater (diagnostic trouble code p0e15). The electric battery coolant heater is a critical component of the high-voltage battery thermal management loop and vehicle cabin heating/defrosting system. When this heater fails, the high-voltage battery cannot regulate cell temperatures in colder ambient conditions, which disables electric propulsion mode, triggers powertrain limp-mode/reduced propulsion warnings, and leaves the vehicle unable to clear or defrost the windshield in freezing temperatures. A sudden loss of propulsion power in traffic or loss of windshield visibility during cold weather presents severe safety hazards. The manufacturer approved the traction battery pack under warranty but denied statutory coverage for the concurrently failed high-voltage coolant heater, leaving the vehicle disassembled and inoperable.

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Our van will not charge when plugged in and a message on the dashboard says "service charging system". Also, the car will not go into reverse when turned on and the gear is showing in "r", reverse. It will not let me back up out of our garage.

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My van has been reliable for 5 years until recall 73b was performed. Ever since it's install I have had 7 repair attempts and 250+ days out of service. Each repair attempt is preceesed by check engine lights, service hybrid system, check electronic throttle control, red wrench, blind spot temporarily unavailable, (occasionally) service airbag, service shifter, and stability control lights. Chrysler has been unable to fix this issue. They have replaced the abs module, 12v battery, can bus's, wiring, battery coolant heater, eflite motors and reducers, 400v battery, and the under hood wiring harness. Engineering has been involved, star cases opened, and technicians flown in to address these issues. The dtc code scans reveal many communication codes, both active and permanent. The last scan had 23 active codes. No one can tell me if this van is safe to drive, I don't think it is. I have had no drive events, and lost power steering momentarily at highway speeds. The latest incident had the messages start appearing at 45 mph. This can is unfit to be on the road, and stellantis does not seem to be able to fix it.

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Under safety recall 73b, for which I had the software update done last year (nothing noted by the dealer). I have since had intermittent check engine light issues, and even had the vehicle completely shut off last winter for 10 minutes in the middle of the road. It subsequently turned on, and when brought in I was told there were no "current codes" in the system to investigate. I've now had check engine light on steady for a couple months. There are historical codes u029a-00 (lost communication with hybrid battery pack sensor module), u0412-00 (invalid data received from battery energy control module a), and current code p1d43-00 (internal control module shut off test monitoring time error). With these relating to the battery pack control module ("bpcm") and hybrid control processor, it is quite apparent that there is an issue with the bpcm and that the lack of communication and errors on the shut off test monitoring that the bpcm is malfunctioning which could cause a number of issues, such as a fire per safety recall 73b. I was told by the manufacturer that there is a 2-year period to remedy safety recall work. As this was a software update, it would appear that the software is now identifying a potential danger with the bpcm. Per that recall ". . . A folded or torn anode tab may result in the generation of lithium by-product over time. This defect, along with a second unidentified factor, may lead to an internal short within the pack and may result in a vehicle fire. A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage. " without proper communication (as stated earlier), I expect that my vehicle is still at significant risk. However, the dealership I've brought it to is requiring me to pay for battery pack replacement and has charged me a diagnostic fee. This while they have labeled the issue a "failed high voltage battery". My request for recall coverage was dismissed.

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Vehicle is a 2021 plug-in hybrid minivan within the population of an open safety recall for internal high-voltage battery failure that can result in fire, including while parked and not charging. The recall remedy, performed at a dealer, consisted of a battery control module software update intended to detect the defect, plus battery pack inspection and replacement if flagged. Approximately six weeks after the recall remedy was performed, the malfunction indicator lamp illuminated. Scan of the hybrid battery controller returned two stored codes: p1d43 (internal control module shut-off test monitoring time error) and u029a (lost communication with hybrid battery pack sensor module). U029a indicates the battery controller cannot communicate with the module that monitors individual cell voltages and temperatures. The engine and transmission controllers returned no codes. There were no drivability symptoms at any point. The pack charged fully and delivered normal electric range before and after the codes appeared. The dealer diagnosed the condition and the manufacturer approved a high-voltage battery pack replacement. Approximately 24 hours later the manufacturer rescinded that approval and instructed the dealer to clear the codes and return the vehicle to service to see whether the codes reappear. The dealer stated it had not seen an approved claim reversed in this manner. The dealer reports being unable to reproduce the codes after clearing; the duration and conditions of that retest have not been provided. I have requested the engineering findings and the basis for the reversal in writing and was told they are proprietary. The manufacturer has not provided the retest parameters. My concern is that the vehicle is being returned to service with a documented fault in the high-voltage battery monitoring system, on a platform subject to an open fire-risk recall, without the basis for that decision being disclosed.

Vehicle ac was blowing warm but car was operating normally with no obvious issues. After approximately three hours of driving car abruptly lost power and lit a warning light and shut off. The dealership was able to diagnose the ac failure, and now I understand that the ac is integrated into the battery system and inoperable ac failure constitutes a critical component failure leading to rapid overheating. No warning or reasonable means to anticipate this failure was supplied prior to incident. Additionally, the car is ~2yrs old and should not be experiencing critical component failures related to safety.

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I am reporting a critical manufacturer-imposed restriction that prevents the completion of a life-saving safety campaign, recall 52d (NHTSA 24v362), which carries a strict "park outside and do not charge" advisory. My vehicle has an active fault code p0e15 (electric coolant heater control performance), which is a well-known, widespread factory defect in Chrysler Pacifica hybrids. When I took the vehicle to an authorized stellantis/Chrysler dealership to perform the urgent 52d safety flash, the dealer officially refused to perform the recall. They stated that the manufacturer's diagnostic software (witech) completely blocks the 52d software update from being uploaded if the p0e15 fault is present. I contacted fca us customer care (case number: 97720299), and they officially replied that they will not issue a corporate override for their diagnostic software. They are conditioning the execution of a critical fire-safety recall on me privately paying for the repair of a separate known manufacturer defect (p0e15 heater), due to the vehicle's export status. This is a severe threat to public safety and an unacceptable corporate practice. A manufacturer should not be allowed to design diagnostic tools that block critical, life-saving safety recalls due to other unrelated factory defects, effectively forcing owners to drive potential fire hazards unless they pay for commercial repairs. I request NHTSA to investigate fca us's refusal to deploy safety updates on vehicles with active p0e15 codes.

The vehicle experiences a complete loss of motive power due to the high voltage battery pack reaching a temperature of 131 degrees f. The defect first surfaced on March 7th, 2022. The vehicle shut down on multiple occasions while driving, and the original owner had the vehicle bought back by fca us. The vehicle was sold to me in 2023, and it has shut down on numerous occasions for me as well, some of which were while driving. In total, between both owners, there have been 11 failed repair attempts, involving replacement of the high voltage battery pack, the chiller, the inter-loop heat exchanger, the battery cooling pump, and multiple replacements of the high temp 3-way cabin valve. I eventually traced the apparent cause to the high temp 3-way cabin valve routing engine coolant through the inter-loop heat exchanger at all times, causing the high voltage battery pack to overheat. If the vehicle is left sitting with the engine idling, the vehicle will shut down after less than two from cold. I installed a hose to bypass the heat exchanger in order to address the problem. The repair successfully kept the battery coolant temperature from rising, however, the vehicle still overheats and shuts down. I believe that this model of suffers from multiple design defects in the cooling system making it far more likely than other vehicles to experience a complete loss of motive power.

My 2020 Chrysler Pacifica plug-in hybrid (VIN [xxx]) is covered by safety recall NHTSA 26v-362 / fca 52d (shown as "recall incomplete" on NHTSA's VIN lookup as of October 17, 2026), high-voltage battery fire risk. Fca advises owners not to charge the vehicle and to park it outside, away from structures, until it is repaired. Fca's dealer notice states the remedy for 2020-2021 model-year vehicles became available June 12, 2026. Shortly before drop-off, the vehicle's electronics began failing intermittently; no battery warning messages appeared and there was no fire. I purchased the vehicle from clay cooley cjd ram (irving, TX) on November 27, 2020. I presented it to meador Chrysler Dodge Jeep ram, fort worth, TX on August 18, 2026 (repair order [xxx]) for this recall. As of [xxx], 65 days later, the recall repair has not been completed and the vehicle has not been returned. The dealer has provided no status updates. The dealer provided a loaner that is far below the Pacifica in quality, with much worse fuel economy. Under 49 u. S. C. 30120(c), failure to repair within 60 days after presentation is prima facie evidence of failure to repair within a reasonable time. I request that NHTSA look into fca's remedy timeliness and parts availability for this campaign, including replacement battery packs, which fca's remedy instructions say are ordered through its star center only after approval, and whether fca has met its remedy obligations for this vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Hybrid system completely failed cause the vehicle to come to a complete stop withing 2-3 seconds. It resulted in my van getting rear ended.

On 8/16/26, my 2017 Chrysler Pacifica hybrid would not start after being parked for several hours in an underground parking structure in downtown detroit during a baseball game. There were no warnings before the failure. The vehicle was towed to serra lake orion at a cost of about $700. The dealer found diagnostic trouble code p0aa1 (hybrid/ev battery positive contactor circuit). The high-voltage system is locked down and the vehicle cannot be started or driven. The vehicle has been at the dealer since August 18, 2026, and as of 10/1/26 has been out of service for about 6 weeks. The dealer has an open Chrysler star technical support case (102974656) seeking approval to replace the high-voltage battery, and the process has involved repeated requests for additional testing. I have been given loaner vehicles during this time but am approaching the mileage limit on the second. The vehicle has about 220,000 miles and I have owned it since August 2017. It has no open recalls. It previously received recall repair work on the hybrid system, including the power inverter module recall (Chrysler t34 / NHTSA 17v-371), which included reprogramming of the battery pack control module. I understand this model has also been subject to other high-voltage battery recalls. I am reporting this because a high-voltage contactor failure that leaves the vehicle unable to start or move can strand occupants, in this case in an underground parking structure, and because the repair has been delayed for more than 6 weeks. The root cause has not yet been determined by the dealer or manufacturer. I would appreciate NHTSA tracking this failure alongside other Pacifica hybrid high-voltage battery complaints.

I experienced a sudden loss of power and steering while driving my vehicle. The screen advised me to pull over because the engine would shut off soon, but I already had lost steering and power. I turned the car off and was able to restart it and drive it 1 mile home, and the check engine light was on. I had it towed to the dealer. After 2 weeks of testing, the dealer reported, “when your vehicle was initially checked in, the following trouble codes were present: 5 bpcm fault codes p1a21-00, p1d43-00, p1c01-00, p1a2a-00, and p1a29-00. We have completed recall y40. ” the repair tech said they expected the engine to lose power again at some point and I would need to have it towed in again to be repaired then. The repairs made so far are only software updates, no hardware has been repaired because the dealer said the errors didn’t recur after they reset the system. I have elevated the issue with the dealer and am awaiting a response. I am concerned based on the error codes and technician information that my vehicle is still at risk of catching fire at any time or experiencing another catastrophic loss of power if the faulty hardware is not replaced.

The vehicle has experienced three separate incidents involving a sudden, unexpected loss of motive power at speed accompanied by a warning message ("please pull off the road safely, vehicle will shut off soon") and a turtle icon ("red turtle of death") on the instrument cluster. Two of these incidents occurred on major highways at speeds exceeding 60 mph. Incident history: February 2026 (heavy melting snow, boston, MA): vehicle experienced complete loss of propulsion while driving on a city street. Dealership (mcgovern Chrysler Dodge Jeep ram) held the vehicle for nearly a month under diagnostic trouble code p167b ("controlled system shutdown"). Replaced occupant restraint module, which did not resolve the issue. Vehicle eventually resumed operating on its own. Recent incident (heavy rain spray, highway >60 mph): sudden loss of motive power on high-speed road. Instrument panel displayed turtle icon and forced an emergency pull-off. After cycling ignition, drive capability returned. Obd-ii scanner returned code p0000 (generic placeholder concealing proprietary Chrysler hybrid/bpcm/pim isolation fault codes). Two days later (dry conditions, highway >60 mph): third sudden loss of motive power at 60+ mph, forcing an immediate pull-off into traffic shoulder. Check engine light remained on with code p0000. Safety risk & technical context: unexpected loss of motive power at highway speeds creates a critical safety hazard for vehicle occupants and surrounding traffic. These symptoms closely align with high-voltage isolation faults and internal short-circuiting documented in NHTSA recall 23v-010 / pe22-008 (eflite transmission internal connector wiring harness short). The vehicle presents a recurring hazard where moisture or intermittent electrical shorts trigger a high-voltage system shutoff, leaving the driver with limited or no propulsion without warning.

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The vehicle experienced a sudden, catastrophic loss of motive power while driving in active traffic due to a severe hybrid powertrain malfunction. Immediately prior to the failure, the dashboard displayed a critical warning message: "stop safely – vehicle will shut off soon. " the vehicle then lost all propulsion, leaving it completely disabled and forcing an emergency maneuver to the shoulder. This dangerous stalling event occurred twice. The safety of my family was put at extreme risk as we were trapped in a dead vehicle in active traffic lanes, creating a severe rear-end collision hazard. The malfunctioning system involves the hybrid propulsion system, specifically the hybrid control module (hcpm) or internal transaxle wiring. This issue began immediately after a dealership performed the mandatory 44d emissions recall software flash repair. The vehicle is currently with dealership for more than a week for diagnosis. The problem has not yet been permanently repaired by the manufacturer, but diagnostic trouble codes should be stored in the vehicle's computer modules.

On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I was able to get the vehicle off the highway and drive slowly and safely on backroads to get the van to a ourisman Chrysler in clarksville, MD. The check engine light was on when I arrived at the dealer. Immediately upon arrival I was told by a service representative that it will most likely need a new transmission. On Tuesday he told me a tech verified it needs a new transmission. He told me the vehicle was classified as vor (vehicle off road) meaning it was unsafe or unable to be driven on the road and that parts were ordered and expedited. I did not hear back from the dealership until Friday at which point they surprisingly told me my vehicle was ready to pick up. In an email I was told: "what was found was a stored fault code p0a43-00 drive motor "a" position sensor circuit intermittent. There is a TSB 21-037-26 for that fault code and vehicle going into limp mode and the repair is a rebuild kit for the transmission. " despite this they also said in an email: "cleared codes and perform test drive. Code never came back and it states in the procedure you must verify the problem meaning it happened or is happening via active fault code which it is not. " they refuse to fix the problem, despite acknowledging it happened. I was told to take the vehicle back and drive it as normal until it happens again, which I refused due to safety concerns. The vehicle currently has a bumper-to-bumper warranty.

See all problems of the 2025 Chrysler Pacifica 🔎.

This 2021 Chrysler Pacifica hybrid has a severe and recurring history of catastrophic high-voltage hybrid powertrain and transmission failures that cause a sudden loss of motive power while driving, presenting an immediate safety hazard. The vehicle has already required two full automatic transmission (eflite evt) replacements under factory warranty due to internal failures. It has experienced multiple high-voltage component repairs, including software modules for the power inverter. The vehicle is currently experiencing a recurring failure and is displaying active diagnostic trouble code p0a78 (drive motor "a" inverter performance), indicating a critical fault in the high-voltage hybrid propulsion system. Prior to the current failure, the check engine light illuminated, and the vehicle experienced propulsion system degradation. This failure mode risks a sudden shutdown of the hybrid drive system at highway speeds, creating a severe risk of rear-end collisions or being stranded in active traffic. The recurring nature of these transmission and inverter failures indicates a systemic safety defect in the hybrid propulsion system. The issue and the active p0a78 code have been pulled, reproduced, and confirmed by an authorized dealership (diehl automotive of robinson), where the vehicle is currently held and available for inspection. The manufacturer has been notified via an open corporate case (#97399722).

Driving on the interstate at high speed, when check engine light comes on, warning message - stop safely vehicle will shut off - and red turtle warning indicator (limp mode). After a short time, vehicle will no longer accelerate. I pulled over to the shoulder, stopped and shut off engine. Restarted after a few minutes and everything appeared to work fine, with check engine light on. About 15 minutes later, it happened again. The dealership serviced the vehicle. Found error code p0a78 for driver moteo "a" inverter performance. Used stellantis technical service bulletin 08-253-24 to diagnose (both modules were out of date) and complete the indicated updates. This is a known issue that has affected many vehicles (per internet forums and that stellantis has created a TSB. It is an extremely dangerous situation causing the vehicle to enter "limp mode" and requiring the driver to stop in a matter of minutes. Stellantis should recall all potentially affected vehicles to update the modules proactively.

On July 19, 2026, I was driving my 2022 Chrysler Pacifica hybrid on e-470 at approximately 75 mph. Without warning, the dashboard displayed "stop safely. Vehicle will shut off soon," and the amber check engine light illuminated. At the same time, the vehicle immediately lost all motor power, began slowing, and did not respond to accelerator input. There were six occupants in the vehicle, including four young children. I was traveling on a busy six-lane highway with little to no shoulder. I had to maneuver across traffic without motor power to reach the side of the road, placing all six occupants at immediate risk. After turning the vehicle off for about five minutes, I restarted it. Only the check engine light remained illuminated, and the vehicle appeared to have normal power. We continued driving at 55–65 mph to reach a safer location. About 10 minutes later, the same warning appeared and the vehicle again lost all motor power. This time we were on a steep, busy exit ramp and had to immediately pull off as the vehicle rapidly lost speed, again placing all six occupants at risk. After waiting about five minutes, we restarted the vehicle, drove it to a safe location, and had it towed to a dealership. The dealership was closed, so the cause of the failure has not yet been determined. This incident created an extremely dangerous situation, and we narrowly avoided a collision on the interstate. A sudden loss of propulsion at highway speeds without warning is a serious safety hazard that warrants investigation and consideration for a recall.

Chrysler issued this safety recall 52d at the end of June and still no remedy is being reported as available from Chrysler. This is abysmal customer performance and and unacceptable turnaround time for what amounts to a serious safety risk. Chrysler has not and continues not to provide an estimated timelines for resolution. I am renting a vehicle in the meantime given the safety risk (both while driving and while parked), paying for the rental cost out of pocket and taking a risk that Chrysler will reimburse. In short, the manufacturer has failed or is unable to remedy this safety recall for this vehicle in a timely manner.

My 2021 Chrysler Pacifica hybrid has a recurring hybrid/electrical defect that causes the accelerator to lose all power while driving, leaving the vehicle unable to accelerate or respond to throttle input. The vehicle remains “on,” but it cannot move under its own power and must be coasted or pulled over immediately. This has happened in traffic, including with children in the vehicle. The dealer confirmed fault code p1a21?00 and documented that the high?voltage system can lose its loop connection, which results in a no?propulsion condition. They also found the hvil high?voltage connector loose and damaged. The vehicle was in the shop for 18 days for this issue. I picked it up on June 18, 2026, and within 24 hours the same loss?of?propulsion failure happened again. The vehicle is now back at the dealer. The dealer performed recall 52d and updated the bpcm software, but the failure still occurred immediately after pickup. This defect has been reproduced and confirmed by the dealership multiple times and remains unresolved. This is a serious safety hazard because the vehicle loses propulsion without warning and cannot accelerate in traffic.

While driving at highway speed, my 2017 Chrysler Pacifica phev suddenly entered limp mode, displaying a red turtle warning light and red battery icon, and lost propulsion. My family was forced to pull onto the shoulder of a busy expressway, creating an immediate safety risk to occupants and other drivers. The vehicle was towed to an authorized Chrysler dealership where it has remained for nearly four weeks. A witech scan confirmed the battery pack control module is showing as unprogrammed. A second scan three weeks later confirmed the bpcm remains unprogrammed and three active dtcs are present. The dealership has confirmed these findings but is attempting to release the vehicle in this condition. Records show recall 03a for loss of motive power was previously performed on this vehicle. The same symptoms have recurred, suggesting the recall remedy may not have been effective. The dealership is denying warranty coverage while refusing to program the bpcm that would confirm or deny that coverage. Stellantis customer care has closed my case twice without resolution. I have formally refused pickup on safety grounds.

We drive an 2021 pasifica hybrid crysler van. We got a recall card for the hybrid battery. We took it into the dealership they installed the software, said it passed, then a month later engine light came on. We took it back to the dealership they scanned it and done a soak test and everything else to go with it and the code was pobbe and battery has failed. They opened a star case because stellantis / Chrysler said our milage was to high at 159000 for the recall to cover it. Star case manger called us to let us know that it falls under the warranty and they ordered a battery should arrive Dec 15 2026 at the earliest. Called the dealership to verify. They said yes its ordered. 2 days later stellantis called us and said they canceled the order and it will not be covered under the warranty recall because of our van is over the milage for the recall. She told us to take it to another dealership to see what they say. That would be the 3rd time we done that and this is what they keep telling us. Our van is at the dealership off road because its a fire hazard and can not be driven and they will not honor the recall 52d, id-25-13 for unlimited miles. Were stuck with no recall getting taking care of. The only option we have is to contact our lawyer and he will be handling this moving forward. Hopefully stellantis and Chrysler will be 100% held accountable for there actions. I really dont understand how some people can sleep at night knowing they put people at such a high risk of dieing from their vehicle catching fire and expecting people to accept that as its ok. Big safety issue!!!.

We took our van in for the 52d recall of the battery being defective and can catch on fire!! for our 2021 crysler pasifica hybrid van for them to update the software for the hybrid battery and to monitor it. Not even a month later we had to take it back to the dealership mechanic because the check engine light came on. They said the hybrid battery is bad and its under the recall 52d. We reached out to stellantis and went back and forth because they didnt want to honor it. In the mean time we have been out of a primary vehicle. Stellantis has finally agreed to order a new hybrid battery and cover our vehicle under the recall 52 and have the dealership mechanic install it 100% free. That was Monday. We have tried to reach out to our star case person mariah, which she had a lady named monica call us and we were not able to speak to her, she left a voice mail saying only on the message the part has been ordered? we reached out to the dealership mechanic and he has been more than helpful by letting us know the battery was ordered which he had to look it up when we called because stellantis didnt not reach out to auto nation about our van being approved for the battery recall 52d replacement. Mariah told us last week that when we get approved for the battery that we would need to call her for them to get us a rental. We have been calling leaving messages and no response. Its now week 3 without a vehicle and we have children that have to go to school and the adults have to go to work. But have to ask other people to give us a ride and somtimes are not able to find a ride. When clearly the recall paper states that a loaner vehicle will be provided 100% and we will be takin care of. Please help with them honoring this recall all the way through until it is completed. This has become an inconvenience for our family of 8, because of their mistakes. Were asking you to look into this matter to help us and other people that are dealing with the same recall 52d on their pasific.

We received a recall paper in the mail to stop driving our vehicle, and take it to the nearest Chrysler dealership to have our 2021 hybrid Pacifica van hybrid battery for a software update and monitor of the hybrid battery replacement for a recall 52d. Because the hybrid battery will catch fire. We took it in, they updated the software and said it passed. We drove it not even a month and the check engine light came on. We took it back and they said our hybrid battery needs replaced, a code pobbe that ties to recall 52d but said its not covered under the recall, and we will have to pay out of pocket. We have been back and forth for over 3 to 4 months because Chrysler, stellantis, & mopar keeps denying the replacement of the hybrid battery because they say it passed after the check for the recall, our VIN does not match for the recall, our van is over the warranty miles. The last call they gave us a new case # which this is our 4th one and told us to go take it back to the dealership and have them run a diagnosis again to see what it says. We did that and the same code comes back. The dealership opened a star case and told us to call Chrysler recall division. We did, she gave us a new case number and told us that a case manager will call us. In the mean time the dealership is waiting and has our van because its a fire recall and hoping that all of the above companies that are responsible for this recall make this right. Please help with this serious matter. Thank you.

Upon attempting to charge the vehicle with factory supplied level 1 charger, a dashboard message appeared stating "service charging system" and the vehicle would not charge. Took the vehicle to a service station and scanned the vehicle. Listed error code is p0d27-00. The code could not be cleared and the vehicle was unable to be charged. Vehicle had to be taken to a Chrysler dealer for the code to be cleared in order to charging capability to be restored. This was considered a "software" issue and not covered under the vehicles warranty - despite it directly affecting the fuel/hybrid propulsion system. This defect and inability to clear the code means the vehicle cannot be charged, reducing its range and fuel economy, and increasing emissions. This is a critical issue and should not incur customer expense to have the code cleared.

While driving on the highway, the dashboard alerted that the engine would lose power, then the engine cut off and I had to coast the van to the shoulder of the highway. I was able to avoid hitting other cars, but there was no power steering or engine during this time. The vehicle has since been towed to our driveway, but it does not run. There was no warning lamp or messaging more than a few seconds before the engine quit.

1. Most emergency lights come on while the vehicle's brake engages automatically. The brake then pumps up and down on its own if any pressure is applied. Shortly after, the vehicle goes into "limp mode". The vehicle is currently at a Chrysler dealership service department and available for inspection. 2. This has occurred 8 times since the vehicle was purchased in October 2024. All but one time, it has happened while driving. Once it happened while on a major highway. I had to quickly veer into a turn lane so our vehicle was not rearended by another car. Another time, I was driving my children to school and it happened about 10 seconds before crossing the worst intersection in our city. That could have resulted in a major crash based on the history of that intersection. A third time, I was traveling at about 40 miles an hour when warnings came on and the brake started to engage. Luckily, I had just gotten off a major highway and I was able to get to the side of the road. 3. The problem has been confirmed by a dealer, since it happened while I was in their service parking lot. However, they have been unable to recreate, find the source of, or fix the issue after 7 times of servicing it. 4. I am unsure whether the manufacturer has sent anyone outside of the dealer's service department to inspect the vehicle. We have been in contact with the manufacturer directly since December 26, 2025 in relation to this issue. Our extended warranty company may have had an inspector out on the first visit to the dealership for the issue, but no one since that I am aware of. 5. Emergency messages have included: service electronic stability control, service charging system, service hybrid electronic vehicle system, auto emergency braking unavailable service required. Multiple emergency lights come on including: check engine, electronic throttle control, electronic stability control active, service forward collision warning. The first incident was January 22, 2025.

My 2022 Chrysler Pacifica phev has experienced three separate complete losses of motive power at highway speed, each preceded only by a brief dashboard warning to pull over safely. First occurrence: April 18, 2026. Second: may 7, 2026 — vehicle towed to spitzer motor city (cleveland, OH), an authorized stellantis dealer. Dealer replaced the power inverter module hardware under warranty (r. O. 42463cy). Third occurrence: may 17, 2026 — just five days after the repair. Notably, the battery was at 40% on the third occurrence, meaning the engine had not cycled on, distinguishing this failure from the prior two. The root cause is the internal transmission wiring harness connector short identified in NHTSA recall 03a (23v-010). Per NHTSA's own odi investigation (rq24-004), the software recall remedy does not prevent loss of motive power. TSB 21-008-23 / warranty extension xe1 identifies full transmission replacement as the correct fix. The dealer did not perform a transmission replacement. The safety risk is severe — complete, sudden loss of drive power at interstate speeds with minimal warning creates immediate rear-end collision risk. The defect has been confirmed by the authorized dealer. The transmission assembly is available for inspection. No police or insurance involvement. This VIN currently shows zero open recalls, suggesting the incomplete repair was logged as satisfying recall 03a.

We were stopped for fuel. Prior to fueling we turned off the engine and opened the fuel door, inserting the gas nozzle and then began to pump fuel. While the nozzle was running, a passenger opened the sliding door by pressing the auto open button - and the door slid into the hand of the individual holding the fuel nozzle, crushing his hand between the door and the nozzle - causing the nozzle to dislodge from the filling neck , releasing gasoline all over the driver and j hiring his hand. There is no interlock preventing the door from auto opening while the fuel tank is open - which is a critical design flaw, that can result in injury to the individual fueling and hazardous material spills/ hazardous conditions where the pump attendant is directly drenched in fuel. A simple sensor on the door with a software interlock would resolve this issue and prevent future instances. In this case the injury was minor/bruise and discomfort, but it could have been more severe had the driver not reacted quickly, or had the driver had underlying medical conditions such as brittle bones or was on blood thinners.

The manufacturer's mandatory 73b safety recall update (vehicle fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73b flash, the vehicle developed an active sgw u0001-00 can c bus network fault, which permanently blocks data transmission and triggers an hcp u0412 hybrid battery fault. This network crash disables the hybrid propulsion systems, creating an unpredictable and hazardous driving condition. The manufacturer (stellantis) and its authorized dealer (seattle Jeep) are refusing to remedy this safety recall side effect under the vehicle's hybrid powertrain warranty, instead forcing consumers to pay out-of-pocket diagnostic fees ($284. 67) and multi-module software update fees ($812. 50) to correct a defect injected by the recall software itself. This directly compromises vehicle safety and violates federal recall remedy mandates.

My 2017 Chrysler Pacifica hybrid entered limp mode and was taken to central florida Chrysler Dodge on xxx. The service advisor, [xxx], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being informed it involved the battery cooling system. Further diagnostics revealed a failed hybrid battery. However, Chrysler denied the battery replacement claim, citing contamination from “incorrect” coolant. I dispute this reasoning, as I was not properly informed about the coolant issue and believe there is no proof that it caused the battery failure. Under the magnuson-moss warranty act, a warranty or recall claim cannot be denied without clear evidence linking the fluid to the failure. I have opened a case with Chrysler (case #xxx) and am requesting that the battery replacement be honored under the recall, especially since recall guidelines indicate that unresolved issues after software updates may require component replacement. After a days of back and forth, not the dealership claims the pim is not the original part of the vehicle and for that reason it would be covered under warranty. However the law is clear and Chrysler is obligated to replace it since this part is also part of the recall they claimed was completed. Now the dealer wants us$ 5k to replace the pim. I need NHTSA to intervene please. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Yes, the problem has been reproduced by the technician. When you put the car in reverse, it would start to go in reverse and as soon as you let off the throttle or the gas pedal, it would go forward at 15 to 20 mile an hour as you slammed your other foot on the break that’s without you even touching the gas pedal. I was sitting in a stoplight and all of a sudden the car wanted to go 55 mile an hour. And I had to slam on the brakes to keep from hitting other cars. Right immediately after that when I was trying to find a place to pull off the highway the car by itself decided to slam on the brakes or at least that’s the feeling that it gave because while I was trying to go to the car come to an abrupt stop right in the middle of the highway. Through all these different scenarios the thing that happened happened while I was not touching the gas pedal. This is why I feel like it’s a major safety concern not only for me and my family but other families that are out there driving also for everyone else that has bought this car and has the potential for the same thing to happen to them and they may or may not know what to do in that situation . We had the vehicle towed to shottenkirk Chrysler dealership, where between Chrysler and the dealership we have not been able to come to a resolution on this vehicle!.

Chrysler performed the 73b recall and n my van in August of 2025. Ever since performing this recall the van has a continuous stream of check engine lights and error codes. The van has been at the dealership at least 6 times for well over 100 days. The check engine lights and error codes always return. The hybrid battery recently had a failure code, and was replaced. I didn't even make it home before I got a check engine light and error codes. The dealership cleared the check engine light and sent me on my way. The codes returned and the van is back at the dealership. The codes I have been getting are : service hybrid system, parking brake temporarily unavailable, service electronic throttle control, service shifter( I was not able to drive as it wouldn't go into gear), service electronic stability control, blind spot alert, and service airbag system. On the longest service visit (over 80 days), Chrysler ended up just telling the dealership to erase the stored codes and return the van to me. They test drive it 50 miles. The error codes returned. They currently have the van again for the same reason.

I was slowing down to turn left and felt a stutter, like when antilock brakes activate. Then a red triangle appeared on the display on the dash that said something like "pull over safely vehicle will turn off soon. " I came to a stop to wait for oncoming traffic. When I hit the gas again it had barely any power and the power steering had disengaged. I was able to get through the left turn at about 3-5 mph. Shortly after I was out of the intersection (maybe 100 feet) the accelerator stopped giving any power. The vehicle was still able to turn on and I could use things like power windows, radio, and gear shifter (to go into neutral to push it to a better place to wait for a tow) but no thrust since. The mechanic said it seemed to be a problem with the hybrid battery and we towed it to the dealership since that was still under warranty. The dealership says it's the transmission and is in the process of figuring out which version of repairing it works for the warranty coverage.

When driving on highway, electrical system started beeping and showing various signals, could no longer keep speed or accelerate. Had to put on warning lights and coast to side of road with four small kids in car. Was able to pull off to side and slowly get to safe location by resting vehicle in between events. When fully charged, didn’t seem to have issue so was able to drive to dealer. Thought was related to engine switching from electric to gas power. Dealer checked and performed two software updates. On way home from dealer, same problem occurred on highway. Super dangerous to loose all acceleration or same speed on highway! I got a video of second event as I was a passenger and my husband was driving. But as can see in video the car has a charge so the incident is not related to the switch from electric to gas power. Now we are very concerned whether Chrysler has the means to fix this at all and or whether the dealership will be actually able to identify the issue given the car was literally being driven home from the dealer. Attaching photos but have a full video. First time happened on April 4, 2026. Second on April 16, 2026.