Other Fuel System Problems of Chrysler Pacifica - part 2

While driving 70mph on the expressway the dash randomly sent a message saying “pull over vehicle shutting off” and then it put itself into limp mode. Thankfully we were able to coast to the small shoulder and put on our hazards. This happened at 2am with 4 kids in the car. Nothing in the car would work, it wouldn’t turn on, shift, nothing. We had to sit on the side of the expressway for hours waiting for a tow. While waiting it had the check engine light on, limp mode light, and messages to service hybrid system & plug in battery for reconditioning. It is waiting to be serviced, but there is a very limited amount of techs that will service it due to being a hybrid.

See all problems of the 2021 Chrysler Pacifica 🔎.

The hybrid propulsion system on my 2020 Chrysler Pacifica plug-in hybrid has repeatedly failed, resulting in sudden and complete loss of power while driving at highway speeds. The vehicle enters full limp mode, displays a red turtle warning light, and the motor cuts out entirely, creating a serious collision risk. The failure occurs without warning and has happened on multiple occasions. The root cause has been traced through escalating component failures: first the power inverter module (pim) was found to have an internal failure disabling regenerative braking and causing the motor to cut out; subsequently the battery charging module was found to be failing, causing the high-voltage battery to drain to 0% and stall the vehicle. Both components were replaced by an authorized stellantis dealership under warranty. Despite replacement of the pim, the charging module, and ultimately the transmission, the defect has not been resolved. The vehicle has been confirmed defective by the authorized dealer on each visit and has been subject to a star (engineering escalation) case with stellantis. Warning symptoms include the red turtle warning light, check engine light, and sudden power loss. The vehicle has been out of service for cumulative warranty repairs exceeding 130 days, including a continuous period exceeding 90 days. The vehicle remains unrepaired and in dealer custody as of the date of this filing. The dealer has confirmed the defect on each visit and has conducted multiple rounds of diagnostic testing and component replacement, none of which have restored safe and reliable operation. The component failures are available for inspection upon request.

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Soon after having recall 73b completed on my 2018 Chrysler Pacifica plug in hybrid the check engine illuminated with dtc p0bbe. The vehicle no longer accepts a charge through the charge port and is now indicating there is an error with the high voltage battery. This issue has happened within 147 miles of driving. I can no longer use the vehicle as it is now in limp mode.

See all problems of the 2018 Chrysler Pacifica 🔎.

User bought 2018 Chrysler Pacifica phev in 2019. User had no issues with the vehicle, all recalls completed, until the completion of NHTSA recall 22v-077 (Chrysler recall 73b). Recall 73b was completed on 13 Feb 2025 with approx. 103,000 miles on the vehicle. The recall included flashing the hv battery pack control module and a "soak" of the hv battery to determine battery health; servicing dealer reported recall successful and battery health test found battery health was good. Approximately 1 week following the recall, the check engine light came on and stayed on for a couple of days and "self cleared". Several weeks later, the same sequence of events as above occurred once again. On 9 April, following a full charge overnight, I started the vehicle and the gas motor immediately started, check engine light illuminated, "turtle mode" icon appeared, and I was notified that "vehicle speed may be limited". After completing the short trip in "limp mode", I restarted the vehicle and only the check engine light was visible, van ran as normal. The following morning, no issues at all. Took the van to be diagnosed and was told an actuator in the dash needed replaced; actuator replaced. Five days later, once again, started the vehicle and the gas motor immediately started, check engine light illuminated, "turtle mode" icon appeared, and I was notified that "vehicle speed may be limited". Took the van to the dealership, at 106,163 miles, for diagnosis and have been told that the hv battery is now dead and must be replaced. Dealership quotes $16,000. 00 to replace hv battery and stellantis (Chrysler parent company) would not deal with me as the battery warranty expired at 100,000 miles. Many other complaints like this following the 73b recall reported to nthsa, this does not seem to be a coincidence. I had zero issues with this van until this recall was completed.

Numerous times over the last eighteen months, our 2023 Chrysler Pacifica phev enters 'turtle mode' where a red turtle illuminates on the dashboard, and the car loses all motive power. Sometimes this occurs on local streets, but most recently it occurred during interstate driving, requiring evasive maneuvers to exit the driving lanes and get to the shoulder before all forward momentum stopped. So far, turning off the vehicle, opening the driver's side door and re-starting the engine clears the problem temporarily, but yesterday - [xxx] - the vehicle entered 'turtle mode' eight times during the four-hour car-ride from northern west virginia to northern virginia. Several visits to Chrysler dealerships have resulted in zero fixes as they have been unable to replicate the conditions. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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I received a warning to park safely, engine will shut down soon. This is the third time it has happened. One time coming down a mountain with no place to pull over safely with a van full of family members. Second time at high speed on an interstate, this time on a high speed local road, but had enough time to pull over before losing power. The van has been in the shop and/or waiting for repairs for over 10 weeks during my 53 weeks of ownership. Chrysler has delayed accepting the recommended repairs that their dealer states is necessary. I have spoken to other Pacifica owners that has experienced the same issue. Is Chrysler waiting for folks to get killed before accepting responsibility?.

When driving on hybrid mode with battery charged up suddenly warning message showing “transmission failure” and message saying “stop safely vehicle is going to shut off soon”. Breaks don’t work as normal when this happens and vehicle wouldn’t stop immediately. Feels unsafe to drive. Engine warning lights turn on and stay for a day after this happens. Checked with dealership and they mentioned recall is still being worked upon and not yet available. Tried reaching mopar directly but no response yet.

See all problems of the 2022 Chrysler Pacifica 🔎.

We rented a '23 Pacifica from enterprise. While driving 70mph on an interstate in houston, a safety warning popped up "stop safely vehicle will shut off soon". On the interstate, I wasn't able to keep my speed. Speed dropped quickly and dramatically. Luckily, I was able to get to the side but could have been hit in the process. My 2 daughters were in the car. It was terrifying. According to my research Pacifica did a recall of 67k hybrids and their solution?? add software that gives a warning. That was the solution. Not to fix the deadly issue but to add a warning. [xxx] . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving at highway speed the vehicle flashed a vehicle and I’ll shut down sign. A red turtle flashed and the vehicle began to decelerate. Had to pull over to a less than safe sand shoulder. Had highway speed traffic directly behind me. Dealership pulled codes related to the transmission. No previous issues or sign thereof. 25k miles.

My 2018 Chrysler Pacifica has confirmed internal engine damage—scoring in the cylinder wall—diagnosed by an authorized Chrysler dealer. This occurred with no abuse or neglect, and the failure is consistent with many documented reports involving the 3. 6l pentastar engine. Chrysler is aware of premature failures in this engine across various models, but has denied goodwill assistance in my case despite providing it in others. I have involved the washington state attorney general’s office (file #[xxx]), and I believe this should be part of a broader investigation into systemic engine defects that pose safety and financial risks to consumers. Mileage at failure: 77,000 diagnosed renton Chrysler Dodge Jeep ram (wa) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This is the second time we received an alert that our 2023 Pacifica hybrid minivan while driving sends an alert message to stop safely vehicle will shut off soon. A green turtle and red hazard triangle image accompanied the message. First time it occurred was Friday 3/7/2025 and again after servicing on 3/14/2025. Both times the vehicle was traveling at a lawful speed of 65 to 70. The first time it lost power and in order to get to side of road safely the gas pedal had to be pushed to floor to get a reaction and any power. The second time the power seemed to stay until we got to side of road. After turning vehicle off and then on- them message was off but the check engine light remained steadily on. Then upon restarting a second time after driving to dealer it turned off and stayed off. Dealer stated they could not get vehicle to demonstrate any issues and found a stored code that showed only p06de and no active faults. Car appeared to drive fine until the second incident on 3/14 when it occurred again. We have video of codes.

Our Pacifica has repeatedly stalled on freeways. The engine will just stop running and will not start for 15 minutes to several hours. If it does start, it often will sputter and stall again if you try to put it in ear or press the accelerator. After some time, the problem will resolve itself and the vehicle will drive normally. This problem is infrequent which is what makes it so vexing. Each incident was more than 6 months apart so you never know when it will just stall out. Because our van was converted to a rear entry wheelchair van by braunability we've had the conversion components/connections thoroughly inspected by the conversion company dealer. I can see online that this is a known issue with multiple vehicles equipped with the pentastar v6 engine with stop-start and that there have been recalls but many people on the forum, the recall work didn't resolve the issue. We've had the vehicle to Chrysler dealers several times (four or five) to address the issue without permanent resolution. We've replaced the primary and secondary batteries several times. We've recently installed an aftermarket stop-start eliminator recently in the hope that it will resolve the problem. Additionally, because our Pacifica was converted for our disabled child, we will probably need to sell the vehicle at a significant loss because we can't risk having the vehicle stall on the interstate highway or freeway as we have no way to remove him from it safely. This issue seems so widespread that Chrysler/stellantis should have continued responsibility to resolve it permanently.

See all problems of the 2019 Chrysler Pacifica 🔎.

I was driving down the highway. The check engine light comes on. Then a warning comes on that say prepare to stop the car will shut down. This is a hybrid. The electricity is depleted but the gas tank is half full. After turning the car off I can run it for a little while and then the same warning comes back.

My transmission went out at 108,000 miles. 6 out of 9 gears went bad. Had it replaced and it went out again 2 weeks later. The transmission dropped while I was driving but luckily I was pulling into a parking spot. Had to have another transmission installed. This scared me because my kid was in the car and was on the expressway a couple of minutes before it dropped. Also, the oil filter housing was cracked and I know this is a common problem because it is made of plastic.

Unknown, engine light came on flashing while driving. Car has been repaired by the dealership a few weeks ago and replaced the fuel pump.

See all problems of the 2017 Chrysler Pacifica 🔎.

While driving my children home from an evening activity, there was a strong odor of gas inside the cabin. I had the vehicle towed to the dealership the next morning for diagnostics and repairs. The dealership 's technician was able to reproduce the issue and upon further inspection discovered a small leak in the fuel line. It was determined that the fuel line had been rubbing against the coil pack, which created a small hole. The fuel was leaking onto the coil pack. This puts both the driver and the passengers at risk because the coil pack is in close proximity to the spark plugs. When there is a spark and gasoline, fires and/or explosions tend to be the result. The technician stated that there had been no tampering with the components and that the gap between the fuel line and the coil pack is very small. I believe that the gap is too small because normal operation of a vehicle should never cause a hole to be rubbed into a fuel line due to it's proximity to the coil pack. Prior to the smell of fuel, there were no other warnings. I have included pictures of the faulty part.

Over six months later, NHTSA campaign number: 24v538000 still has no remedy for an apparent fire risk! I can't charge my vehicle and I can't park it in my own garage. I drive at risk of being in the midst of a spontaneous fire! the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. I bought a plug in hybrid that I can't plug in. I bought it also for gas mileage complimented by the electrical propulsion system, which I cannot use. All the while, a spontaneous fire risk, without a fully known cause, continues to lurk in the car that I drive my kids to school in.

Hybrid system will not run on battery. Hybrid system shows 100% battery charge on dash. Hybrid mode screen shows engine at 12kw, battery use at 0kw, and climate at 7kw. S.

My vehicle suddenly lost power driving down the road at approximately 20mph. I rolled to the side and the vehicle engaged the electronic parking brake. It's been at Chrysler dealership for over a week and is now a stars case according to my service rep. .

The fuel cap snapped off. While trying to avoid a $1000 plus garage bill I was researching on how we could possibly fix this at home. While doing the research I’ve found hundreds if not thousands of people on Chrysler forums stating they’ve had the same issue and almost all breaks are identical. I/we that have these issues and them being so common including identical breakage find that it should be Chryslers problem to fix as they clearly used faulty products that now cause major emissions issues and fueling issues. Gas spills out everywhere as the pumps register the tank as full so it either stops the pump or it spews gas out not allowing the gas to go into the tank. I’d like this to be looked into as a bigger recall since it’s very obviously a huge issue in many Pacificas across the nation.

Our vehicle is always kept in a garage and rarely parked outside for extended periods of time (not a vehicle used for transportation to and from work on a daily basis). We had our check engine light come on. This resulted in us using our second vehicle for several days before determining days later that the check engine light was still on. We took it in and they said the stored code was for a small evap leak and said it was likely due to cold temperatures and ice build up around the edge of the vent that blocked the flap from opening. As mentioned, this vehicle was in a garage for several days leading up to the check engine light appearing and for several days after the initial appearance. When I asked the dealership doing the repair what we could do to prevent this from happening again they suggested we avoid having the vehicle parked outside in the cold. This seems to be an issue that should be handled by Chrysler as opposed to me as the consumer and causing me to pay $217. 31!.

As I was driving on the highway, the warning "stop safely vehicle will shut off soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and replaced drivers side phev engine mount. The dealer cites "bulletin 21-042-24" as guidance for their troubleshooting. The dealer says if the problem returns, the vehicle will "need transmission according to bulletin 21-042-24. " I drove the vehicle fine on December 19-20 but the problem returned on Saturday, December 21. So the problem has occurred twice in 9 days.

The car was running great, but then I had the check engine light on. When I checked the vehicle with an obdd2, I got p0303 (misfired cylinder 3). A mechanic expert and I checked the vehicle for a possible blown head gasket, low compression, and defective spark plugs, and all was good. The car is a 2020 Chrysler Pacifica and should have problems of this kind.

While driving on the interstate in heavy traffic car displayed "stop safely - vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

Had check engine code p1c5e and vehicle would not charge. Dealership has confirmed that the lithium battery has failed and needs to be replaced. They communicated with Chrysler, opened a star case, and are in process of replacing the battery.

I bought my 2018 Chrysler Pacifica limited about two years ago. It’s been the worst decision I’ve ever made. I have just about a 3% rate and with the amount of issues these things have I’m so far upside down it’s not even funny. This car with all of it's known issues is depreciating faster than I can pay for it. I currently have about 129,000 miles on it. I couldn’t get rid of this thing if I tried. The Chrysler dealership I service it with said they would give me 4000. 00 if they were willing to buy it back. The engine build company my mechanic uses says they won't even build these engines at all because of how many issues they have. So no option other than to buy the exact same engine is has now through Chrysler and know it will do it again. I’m having stalling/accelerating issues (shop can’t figure it out, kids cry when it stalls in traffic. . I've been in for it about 9 times to two different place) oil cooler housing unit replaced last year (taken it back in a few times for ongoing leak, now need a head gasket) head gasket batteries galore ongoing start stop issues my ac went out the month I bought it (leak in the lines near the rear) 3000k to fix the shop says it needs lifters, cam shafts and rockers (might as well do the engine if I had the extra money after paying off the rest of the repairs) my heated and cooled seats have stopped working numerous times dash comes on and off when it wants back up camera stays on the screen while I drive as much as it doesnt my rear washer fluid sprays inside the car onto my kids rear power seats stopped working multiple times now get in to head to work and it just won’t start…. Have to basically play a video game with the controls and key fob to miraculously start it up starting to rust already we have owned 2 durango’s, 2 Dodge rams, a Chrysler sebring and now this. Clearly we support Chrysler but after this my husband switched to a Ford truck and I will be going back as soon as I can if this isn't resolved.

Had vehicle towed to orange coast Chrysler Jeep Dodge and ram 11/4/24 due to vehicle being unable to start. Error message in vehicle indicated "service hybrid system"" and "service charging system" vehicle was left at dealership pending inspection. 12/5/24 I contacted dealer asking for update and was told Chrysler star case was opened for vehicle for hybrid battery. No further information was provided. 1/5/25 I contacted dealer again for update. Was told Chrysler engineer had attempted diagnosis/ repair of vehicle including application of current recall 73b (NHTSA recall id 22v-077) but was unsuccessful. Was told another Chrysler engineer must be brought in to assess/ repair vehicle.

Van had a smell of gasoline inside the cabin and out. Upon inspection, the fuel line going from the hard line to the nylon line in the engine bay was leaking. The nylon line between the fuel pressure sensor and the hard line had rubbed against a coil pack and was leaking fuel. Any fuel leak, especially in the engine bay, poses a safety risk as it can combust and cause a fire inside the engine bay. Other owners have posted about this exact problem on forums, hence why I knew where to look for the issue. I have ordered the new fuel line through the dealership, however, if the fuel line has the same bend in it as the original, the same thing will happen in the future.

When driving on the interstate at speeds of 75 mph. We received a message telling us to "safely stop vehicle will shut off soon". At that point our vehicle began to slow dramatically as we attempted to shift lanes to get to the side of the road. We then had to sit on the side of the interstate, unable to move, with three children in the car for almost an hour before the vehicle allowed us to move it at a snails pace through the ditch and to a road travelling parallel to the interstate. Once, parked on the side of this less dangerous road we sat for another 3 hours for a tow truck, managed to have the vehicle towed to the dealer which is indicating that they do not know exactly what the problem is and are replacing the hybrid battery in an attempt to fix it. We've seen many group messages about this issue and the common thread is that Chrysler does not have a fix or know what to fix and that this issue will generally occur again. I have not received a repair invoice just yet as our van is still in the shop but will do what I can to update this report if possible.

I went to start my van and out of nowhere I got an error message saying to “service hybrid electric system” and a check engine light came on. I am not sure if there are any safety hazards related to this, but am no longer able to charge the vehicle. When I plug it in the charging lights flash and the “service charging system” error pops up.

When driving on the interstate highway with about 70 mph a warning message “service hybrid electric vehicle system” appeared. The high voltage battery charging level was less than 1%. About 30 minutes later, after exiting the highway, another warning message was displayed: “stop safely vehicle will shut off soon”. After about 30s later the motive power was stopped and the car continued rolling. There was no propulsion power anymore, and I was only able to roll into the entrance of a parking lot. Luckily it was a relatively safe location where the vehicle came to a stop. I was alone in the car and was not in direct danger. The vehicle could not be restarted. I called a towing service, and the car was transported to a Chrysler dealership. The fault codes were read out. Chrysler star recommended to replace a 350 a fuse. The dealership service team drove the car for more than 70 miles without being able to reproduce the fault after this repair. One day after collecting the car from the dealership I drove about 300 miles on the highway. After about 250 miles the warning message “service hybrid electric vehicle system“ appeared. The high voltage battery charging level was less than 1%. When driving on the highway with about 55 mph, about 150 miles after the warning message appeared, the motive power stopped inadvertently without any warning. I felt a short impulse on the gas pedal, then while rolling at below 50 mph the message “switch p to start engine“ was displayed. I managed to roll out from the 3rd lane from the right to the emergency stopping lane. It was a dangerous maneuver and I feared for the safety of my five family members traveling with me in the car as the oncoming traffic behind my car didn’t slow down even after switching on the hazard lights. The vehicle could not be restarted and I had to call a towing service to transport the vehicle to the nearest Chrysler dealership. Now I am waiting for the service team to start reading out the failure codes.

The battery coolant is leaking from the rear of the vehicle.

While traveling at highway speeds, the vehicle cut the engine and displayed a message that the vehicle would shut-down in 2 min. The message was inaccurate, as the vehicle immediately cut the engine. The first time it happened, the vehicle coasted to a stop in the middle of hov lane. The second time it happened, I was in the right lane and the vehicle was able to coast to the shoulder.

See all problems of the 2024 Chrysler Pacifica 🔎.

Vehicle shut down. Engine light came on. Confirmed electric inverter was the code. Pim module needs to be replaced.

While driving all warning lights came on on the dashboard. Said pull over, car will stop. Car would not move . After a while it would start again and warning cleared. Had scan done . Multiple communication failure codes for multiple modules. Had codes cleared. Waiting for next time. Chat forums indicate this is common and usually leads to the can buss star connector defective where the multiple modules plug in.