Other Fuel System Problems of Chrysler Pacifica - part 2

I bought my 2018 Chrysler Pacifica limited about two years ago. It’s been the worst decision I’ve ever made. I have just about a 3% rate and with the amount of issues these things have I’m so far upside down it’s not even funny. This car with all of it's known issues is depreciating faster than I can pay for it. I currently have about 129,000 miles on it. I couldn’t get rid of this thing if I tried. The Chrysler dealership I service it with said they would give me 4000. 00 if they were willing to buy it back. The engine build company my mechanic uses says they won't even build these engines at all because of how many issues they have. So no option other than to buy the exact same engine is has now through Chrysler and know it will do it again. I’m having stalling/accelerating issues (shop can’t figure it out, kids cry when it stalls in traffic. . I've been in for it about 9 times to two different place) oil cooler housing unit replaced last year (taken it back in a few times for ongoing leak, now need a head gasket) head gasket batteries galore ongoing start stop issues my ac went out the month I bought it (leak in the lines near the rear) 3000k to fix the shop says it needs lifters, cam shafts and rockers (might as well do the engine if I had the extra money after paying off the rest of the repairs) my heated and cooled seats have stopped working numerous times dash comes on and off when it wants back up camera stays on the screen while I drive as much as it doesnt my rear washer fluid sprays inside the car onto my kids rear power seats stopped working multiple times now get in to head to work and it just won’t start…. Have to basically play a video game with the controls and key fob to miraculously start it up starting to rust already we have owned 2 durango’s, 2 Dodge rams, a Chrysler sebring and now this. Clearly we support Chrysler but after this my husband switched to a Ford truck and I will be going back as soon as I can if this isn't resolved.

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Had vehicle towed to orange coast Chrysler Jeep Dodge and ram 11/4/24 due to vehicle being unable to start. Error message in vehicle indicated "service hybrid system"" and "service charging system" vehicle was left at dealership pending inspection. 12/5/24 I contacted dealer asking for update and was told Chrysler star case was opened for vehicle for hybrid battery. No further information was provided. 1/5/25 I contacted dealer again for update. Was told Chrysler engineer had attempted diagnosis/ repair of vehicle including application of current recall 73b (NHTSA recall id 22v-077) but was unsuccessful. Was told another Chrysler engineer must be brought in to assess/ repair vehicle.

Van had a smell of gasoline inside the cabin and out. Upon inspection, the fuel line going from the hard line to the nylon line in the engine bay was leaking. The nylon line between the fuel pressure sensor and the hard line had rubbed against a coil pack and was leaking fuel. Any fuel leak, especially in the engine bay, poses a safety risk as it can combust and cause a fire inside the engine bay. Other owners have posted about this exact problem on forums, hence why I knew where to look for the issue. I have ordered the new fuel line through the dealership, however, if the fuel line has the same bend in it as the original, the same thing will happen in the future.

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When driving on the interstate at speeds of 75 mph. We received a message telling us to "safely stop vehicle will shut off soon". At that point our vehicle began to slow dramatically as we attempted to shift lanes to get to the side of the road. We then had to sit on the side of the interstate, unable to move, with three children in the car for almost an hour before the vehicle allowed us to move it at a snails pace through the ditch and to a road travelling parallel to the interstate. Once, parked on the side of this less dangerous road we sat for another 3 hours for a tow truck, managed to have the vehicle towed to the dealer which is indicating that they do not know exactly what the problem is and are replacing the hybrid battery in an attempt to fix it. We've seen many group messages about this issue and the common thread is that Chrysler does not have a fix or know what to fix and that this issue will generally occur again. I have not received a repair invoice just yet as our van is still in the shop but will do what I can to update this report if possible.

I went to start my van and out of nowhere I got an error message saying to “service hybrid electric system” and a check engine light came on. I am not sure if there are any safety hazards related to this, but am no longer able to charge the vehicle. When I plug it in the charging lights flash and the “service charging system” error pops up.

When driving on the interstate highway with about 70 mph a warning message “service hybrid electric vehicle system” appeared. The high voltage battery charging level was less than 1%. About 30 minutes later, after exiting the highway, another warning message was displayed: “stop safely vehicle will shut off soon”. After about 30s later the motive power was stopped and the car continued rolling. There was no propulsion power anymore, and I was only able to roll into the entrance of a parking lot. Luckily it was a relatively safe location where the vehicle came to a stop. I was alone in the car and was not in direct danger. The vehicle could not be restarted. I called a towing service, and the car was transported to a Chrysler dealership. The fault codes were read out. Chrysler star recommended to replace a 350 a fuse. The dealership service team drove the car for more than 70 miles without being able to reproduce the fault after this repair. One day after collecting the car from the dealership I drove about 300 miles on the highway. After about 250 miles the warning message “service hybrid electric vehicle system“ appeared. The high voltage battery charging level was less than 1%. When driving on the highway with about 55 mph, about 150 miles after the warning message appeared, the motive power stopped inadvertently without any warning. I felt a short impulse on the gas pedal, then while rolling at below 50 mph the message “switch p to start engine“ was displayed. I managed to roll out from the 3rd lane from the right to the emergency stopping lane. It was a dangerous maneuver and I feared for the safety of my five family members traveling with me in the car as the oncoming traffic behind my car didn’t slow down even after switching on the hazard lights. The vehicle could not be restarted and I had to call a towing service to transport the vehicle to the nearest Chrysler dealership. Now I am waiting for the service team to start reading out the failure codes.

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The battery coolant is leaking from the rear of the vehicle.

While traveling at highway speeds, the vehicle cut the engine and displayed a message that the vehicle would shut-down in 2 min. The message was inaccurate, as the vehicle immediately cut the engine. The first time it happened, the vehicle coasted to a stop in the middle of hov lane. The second time it happened, I was in the right lane and the vehicle was able to coast to the shoulder.

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Vehicle shut down. Engine light came on. Confirmed electric inverter was the code. Pim module needs to be replaced.

While driving all warning lights came on on the dashboard. Said pull over, car will stop. Car would not move . After a while it would start again and warning cleared. Had scan done . Multiple communication failure codes for multiple modules. Had codes cleared. Waiting for next time. Chat forums indicate this is common and usually leads to the can buss star connector defective where the multiple modules plug in.

We were traveling 70 mph down a steep incline and suddenly the vehicle, a Chrysler Pacifica hybrid, displayed the warning "pull over - vehicle will shut off soon" and immediately the vehicle lost all motive power. I was able to pull over to the side of the road safely. This is the second time this has occurred. The first time a Chrysler dealership did not fix the problem. The code pulled was p0a43 related to the 03a recall.

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Recall # 72b/NHTSA 24v-538 the recall was issued on July 18th. Today is October 24th. That's more than 3 months and there's still no info on a remedy or a timeline.

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Van has 70k miles. After a long road trip. Last stop noticed a gas smell from the front of van. When opening the hood noticed gas had been leaking over top of the motor by spraying fuel. Moving the fuel line running over the top of the motor, showed it was rubbing against top of the coil pack on engine. The rubbing over time caused a small cut in the fuel line allowing for fuel leak. The fuel line seam to be malformed or is unsported causing the rubbing.

While driving, the vehicle spontaneously goes into limp mode and warns the driver to pull over immediately because it is about to shut down. This has happened at least 10 times in my ownership of this vehicle since 10/04/2023 and the first time on 10/09/2024 and most recently occurred 07/06/2024. The first time it occurred on a narrow mountain road at night but I was safely able to drive slowly for about a mile before finding a parking lot to pull over. Several times were significantly more dangerous and occurred while traveling 70mph on a busy interstate and forcing us to navigate across several lanes of traffic into the emergency lane in a vehicle that is no longer able to keep up with traffic due to significant power loss when limp mode. Once pulled over, the vehicle must be turned off for several seconds before restarting and driven again. Occupants are at significant risk of being involved in a collision during the entire process from unexpected power loss, navigating traffic with said power loss, parking and restarting the vehicle on the side of a busy road, and attempting to safely merge back into traffic which is often traveling 70+mph. This entire issue is due to a faulty wiring harness in the transmission of 2017-2023 Chrysler Pacifica hybrid that can short circuit and requires immediate shutdown of the vehicle when it occurs. Thus far the only remedy from Chrysler is a software update which installs a driver warning to pull over and restart the vehicle before it shuts down instead of immediately shutting off. This is marginally better than complete power loss but still poses significant increased safety risk for passengers and surrounding vehicles and a remedy that stops the failure from occurring in the first place needs to be implemented immediately. This has been known to effect 70,000 vehicles from 2017-2023 year models and the fact that a remedy to the actual problem has not yet been made is appalling and dangerous.

The check engine light came on suddenly and the vehicle stopped while driving down street. The dashboard read park car safely. Engine is going to shut down. However, car stopped almost immediately leaving me stranded in the middle of a highly traveled state route. The check engine code read drive motor a inverter performance. Mechanic stated it was an internal short in the transmission control module.

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We were driving on a 2 lane stretch of highway under construction. There were concrete barriers at the edge of the left and right lanes. There were no shoulder pull off areas or highway exits. We had been driving at highway speeds for 30 minutes. For about the next 10 minutes, there was heavy traffic congestion. Traffic was periodically stopped in both lanes and generally moving at less than 30 mph. We were in the left lane when we got an audible chime followed by a dash board message, “stop safely - vehicle will shut off soon”. I was hoping the warning would give me enough time to get off the highway. I used my turn signal to change lanes but the traffic in the right lane would not let me in. I pushed on the gas and there was no engine response and the check engine light was on. I put my hazard lights on and rolled to a stop. The vehicle was blocking the entire left lane and there was no where else to go. We needed a tow. Roadside assistance instructed us to call 911. The vehicle is being repaired under warranty. The engine and transmission are available for inspection upon request to the rental car owner. My family and the other highway drivers safety was put at risk. It is my understanding that over 60,000 hev Pacifica vehicles were recalled between 2017-2023 for this issue. The corrective action was not to mechanically engineer the problem out of the vehicle but to install a software update to provide the dash board audible and verbal warnings. The 2024 models come with the software mod and so there is no current recall for this years model. I would argue the recall fix is inadequate. There are many roadways where it is not possible with the warning time provided to “drive to a safe location” and safety continues to be compromised. Verbally filed with NHTSA, id11598224 due to not having a VIN for the web site entry. My intent is not to duplicate the report, but to provide a more accurate 1st hand account with this submission.

Van lost motive power and screen showed the attached warning message. Waiting on dealership to replace the transmission, but it's backordered with no estimated availability.

Driving at interstate speed, dash message stated to pull over, engine shutting down. Coasted to stop on shoulder. Waited 5 minutes, turned on ignition, check engine light was on. Restarted vehicle, drove ~20 miles and same occurrence. Was able to return home to dealership. The obd reader said the pcm (powertrain control module) had failed. Service dept. Sent info to Chrysler corp. Service, which stated the transmission was at fault. Car mileage was ~16,500 miles. Under warranty, the transmission is being replaced.

Traveling down interstate 15 south in escondido at approximately 73mph. In the fast lane and moving left into the car pool lane the vehicle lost all motive power and the error "service charging system" came up on the dash then flashing back to "shift to p to start". We were able to make it to a very small emergency lane on the left side of the interstate. Had to power vehicle off and restart twice before be regained motive power. There was a very good chance that we would have been stranded in the middle of the interstate with wife and 2 kids in the care on an 85 degree day. We were able to make it off freeway with "check engine light showing" but no other errors on the dash. We were able to drive home 7 miles and will tow the Pacifica to the dealer tomorrow. This is the second time this has happened and could have had a horrible outcome.

Shortly into my trip home from work, I entered onto the interstate and accelerated up to speed. Within a minute the vehicle seemed to slow down and I had no power using the accelerator pedal. The vehicle continued to slow and the gas engine failed to turn on. (this is a phev hybrid model). Eventually the vehicle lost all power and I was able to park it along the side of the interstate. The vehicle was still on, ac and electoral systems worked. After about 5 minutes, gas engine spontaneously started back up. I was able to gain speed start bad down the road. Approximately 3 min later, gas engine shuts down and same process occurred. This cycle took place about 6 times before vehicle would not start up anymore and ultimately had to be towed. After a week, dealership is not sure what’s wrong as the transmission has been replaced which did not fix the problem. Dealership is now planning to replace the pim module although there is an over 45day wait and they are unsure if that will fix the problem.

Vehicle shut down without enough notice in traffic and could not be started for several minutes, causing a safety hazard for me and backing traffic up. Once I was able to restart, check engine light was illuminated. This was a rental and on the way to their location, the vehicle failed as described at least 5 more times.

Vehicle lost motive power while driving. Vehicle was new with less then 1,500 miles. After a full charge drove about 4 miles and received message "vehicle will shut down". Tried to pull into a gas station parking lot and only made it half way through the parking lot. Vehicle has been brought to dealer and a new power inverter module is being installed.

We purchased a 2022 Pacifica hybrid in Feb of 2024 that is still under full factory warranty. We had the vehicle serviced once for a/c issues and it's regularly scheduled 30k mile service in April and may. [xxx] our van had a. Catastrophic failure in texas, where it has remained since June 1st. The deep cycle hybrid battery overheated, making it inoperable. They have replaced the deep cycle hybrid battery twice-those batteries run 15-16k$, plus the additional parts and labor. Stellantis customer service promised rental reimbursement for the 2 vehicles we had to rent to continue our trip to arizona. Then they declined to reimburse for both. They also stated they would pay for rentals ongoing while our van was in texas and after we rented a van for two additional weeks, refused to pay for that. We requested a buyback at week 7 and that was denied. Two weeks ago, they stated the van was repaired and it sat in texas while the dealership argued with stellantis customer service about who was responsible for returning our van. Finally Chrysler agreed to ship it to us and while the area manager was driving the van to the loading point for the shipping company, it had the same catastrophic failure. Chrysler had it towed to a different dealership in texas and that dealership says they are going to start over and hopefully they can diagnose the issue fully, but they will have to replace the battery for a. 3rd time, totaling 4 batteries in 3 months or 64k$. . The vehicle purchase price was 42k$. We purchased extensive extended warranties. We put down 24,500$ in cash and trade. We have since found out that a dealer in new jersey put this car back on the market after they knew there was something wrong with it and made it someone else's problem. The selling dealership had no way of knowing the vehicle battery would overheat in the summer, as they purchased it from auction in November and sold it to us in Feb. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle has suddenly went into low power mode while driving three times. Was towed to shop each time to find no issues besides codes. Codes were cleared and vehicle was returned. Now vehicle is in the shop at Chrysler due to a service charging system code for the hybrid system, causing the vehicle to not start or shift out of park gear. Vehicle has 58,000 miles and is not covered under the battery warranty with only 2 thousand miles remaining on the factory power train warranty.

High pressure fuel line leaking due to tube rubbing against hard plastic clip. Smelled gasoline fumes from outside the vehicle. Narrowed it down to the passenger side of the engine compartment but couldn't isolate it. Read some forums from similar cases and identified a high pressure fuel line that could wear a hole due to a design flaw. Sure enough I wigged it just slightly and upon starting the vehicle it started spraying gasoline all over the engine at an alarming rate. I drove my children to daycare the previous day, this could have started a fire or caused the engine area to explode. Crazy unsafe and glad I caught it quickly.

Coolant leakage, engine misfire. Check engine light. Only 72,000 miles.

See all problems of the 2017 Chrysler Pacifica 🔎.

Driving on highway and got a message saying "stop safely - vehicle will shut off soon". Pulled over to the shoulder before the engine stopped once. Researched the issue and tried to drive to a dealership. Stayed in right lane and the issue happened a second time with the same message displaying and this time, I actually did lose propulsion, but was able to safely park on the shoulder again.

While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.

My fuel line was rubbing against a part of the engine and leaked. My mechanic said the fuel line was unsupported causing the rubbing and didn’t have shielding/padding to protect it.

Invertor coolant pump failure, giving a check engine light p0e7c (coolant bypass valve b control circuit having low voltage). Part from Chrysler seems to be on national back order. Replacement part offered by dealership keeps failing.

I was traveling at highway speed. The hybrid was utilizing mostly the battery. I needed to accelerate to the speed of those around me. The van switched from just battery to utilizing battery and gas power. About a minute after it switched, the engine completely shut off. A warning flashed up on the dash display to “stop safely vehicle will shut off soon”. The engine shut off. I could no longer use the gas, the only thing I could do was coast to a stop. This was very terrifying because I was traveling at such a high speed on the interstate. I immediately put on my hazards and coasted to a stop. This was harmful to others on the interstate because they had to slow down behind me or get around me. Eventually when I was slow enough, I managed to coast onto the shoulder and come to a complete stop. I was able to reproduce the problem upon restarting the vehicle. I have taken the van to a dealership but they have not been able to look into it yet. The engine light is now on in the vehicle. This happens consistently at high speeds.

Loss of drive power while at high speed on the highway. Warning popped up saying car will lose power soon, with a turtle icon. Had to pull over 3 lanes to shoulder. Could have been dangerous, Chrysler known issue - they had recall 03a to make sure the warning turns up, but didn't fix it.

Piston number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.

I ran into a very dangerous situation last Monday. I was driving on a freeway and car brokedown, accelarator unresponsive , got "service charging system" car lost power it was very dangerous and someohow I was able to get into shoulder lane and with god's grace we survived. After 3 4 minutes I was able to get my car turn off and on and then it drove with minimal speed 12m/hr. So I decided to take it in nearby open parking area and get it towed. This is serious life threatening especially with family.

Vehicle shut down unexpectedly multiple times even after recall update was applied. Allows for minimal time to pull to safe location. Potential for serious incident if safe shoulder is not immediately available such as on a bridge.