28 problems related to air bag have been reported for the 1996 Chrysler Town & Country. The most recently reported issues are listed below.
The vehicle was traveling westbound when it hit the left lane guardrail at 65 mph, then spun to the right shoulder lane and hit the other guardrail head on. It then came to a halt upon spinning 180 degrees facing the south part of the highway.
While driving the transmission failed and the vehicle was unable to shift gears. Transmission was replaced twice, however the problem recurred. The horn airbag and cruise control have been replaced. The vehicle had brake problems. The dealer determined that the front brakes were at 45% but the rear brakes were at 70%. The dealer cleaned and adjusted the brakes. The a/c failed, the dealer replaced the fan module. The power door locks failed. The cd player doesn't work. The low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. This problem has been checked three times but the dealer said they seem correct. The passenger seat broke. The starter failed and as a result the vehicle would not start. The steering pump failed and as a result the steering wheel became tight when making turns. The rear heater lines were leaking. The water pump leaked.
I recieved a recall on my Chrysler Town & Country for replacement of the clockspring and the dealer would not do it. They have my recall card and won't give it back.
Consumer is having problems with the clock spring.
The vehicles clock spring failed.
Clockspring failure making airbag and cruise control inoperable.
Belt tension" and "power string" failed, causing horn/ airbag, and cruise control to fail.
No summary listed for above vehicle.
Clockspring failure causing driver's airbag/ cruise control, and horn to stop functioning.
The horn/airbags, and cruise control are inoperable. Dealer contacted. Dealer stated that the clockspring an electrical part that sits behind the steering wheel failed, dealer also stated that this is a common problem with these particular vehicles.
Abs light stays on, and horn/ cruise control do not work. Rear a/c unit for the passengers only work on high speed. Consumer spoke with service technician over the phone, and technician indicated it could possibly be the clock spring.
Air bag light comes on intermittentley without prior warning. Dealership is aware of problem, it is the clock spring.
Airbag clock spring material causes blinkers and other electrical components to malfunction. Dealer has been contacted. Please provide further details.
According to 2 dealers. The clock spring for the air bag, if defective, will fail to deploy the airbag. Dealer says it is a very common thing to go bad but the manufacturer considers it a wearable item. (if bad, it will fail to deploy the airbag. . . Is this not a major safty concern, especially since it is a common failure in chryler Mini-vans?).
No summary listed for above vehicle.
The clock spring in the steering wheel failed. This in turn controls the horn, cruise control and above all, the airbag. When I went to the dealership, the service advisor knew exactly what the problem was, without performing a diagnostic. This was one of several he knew of and was rumored to be a recall. I contacted customer service at Chrysler, but received the expected brushoff, and was told that as the steering wheel was turned it causes the part to wear. This seems unacceptable, especially with a safety component. You may as well tell me that the seatbelt latch will fail after so many connections.
Clock spring failed, had heard you were investigating.
Srs light stays illuminated while vehicle is in motion. Also, cruise control/ horn assembly are inoperable. Dealer replaced clock spring assembly.
Clock spring failure causing airbag to fail, causing cruise control to fail and also causing horn to fail. The mechanic said the failures were due to the clock spring failure.
I saw on the news that you are looking into cruise control and air bag failures in 1996 Chrysler Town & Country vans and I wanted to notify you that I am having problems with mine. In addition the front wipers come on unexpectantly - distracting the driver.
Horn,cruise control,and air bag none functional.
Airbags light stays on. Also, cruise control and horn are not working due to defective clock spring.
Please advise me how to proceed, I have read that NHTSA is investigating the issue. Given the number of faulty clock spring assemblies (124,511) I am wondering if I am eligible for a refund on the expenses incurred to fix this problem. Thank you.
Intermittently air bag light would stay on while the vehicle was in motion. Dealer replaced the clock spring. Manufacturer has been notified.
The spring in my steering wheel has broken, airbags are inoperative, horn is inoperative, not to mention the other things that won't work because of it. I understand there was a recall on it. . . Up to 70,000 miles, I never received anything about this, I was only told that it would cost 250 dollars to get it fixed by Chrysler.
Frontal collision, impact 12:00 speed 30 mph, driver and passenger airbag deployed, passenger air bags deployed, causing eye injury to 9-year old child.
When making a turn with air conditioning on vehicle will shut completely down, causing a loss of power. The dealer has been contacted. Condensation from the a/c was falling on the elctrical component causing the vehicle to die this occurs because of the flaw in design. Sliding door sticks. Windshield wipers failed. Hazard device failed. Horn malfunctions. Air bags failed.
Srs light stays illuminated while vehicle is in motion. Also, cruise control and horn assembly are inoperable.