general problems of the 2002 Chrysler Town & Country

When I turned the car on the power steering did not work. It has happened before when it is raining outside. I waited a minute and the power steering came back. I drove for about 5 minutes in heavy rain and as I was pulling into the parking lot at about 20 mph my power steering stopped working. I was lucky that I was going so slowly and that I could just pull straight into two parking spots and wait for the power steering to come back. This was the first time the power steering has stopped working while I was driving the car. It was very scary and I am so happy that I was going so slowly. What if it had happened at 60 mph on the highway?.

We noticed a noise and feeling like the power steering was binding,then went away. It came and went away, but start to do it more often. In March. When we took in for a oil change, we told them about it,but it would not do it for the service dept. They told us to bring it back when it was doing it. We did and they and they explained the same problems and repairs that was happening. To the 2003 models. I had them do the hose repair to the sum of $218. 36. The power steering repair and upper strut bearing would be a total of $962. 70. I told them I would get back to them on that problem. That's when I went to this site on the advice of someone,and found out that all these problems are the same as the 2003 town and county when I went back to the dealership and asked why the charged me for the service update. Which they told me about they gave me some vague stupid answer. What are my options for this steering problem. My wife and I are both on ssi. , and she is disabled and we really can't afford these kind of repairs . [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

When it is raining and below 45 degrees upon starting there is a loud screeching sound the smell of burnt electricity and the power steering does not work. The van must be turned off and restarted to reengage the power steering. On 2 occaisions the steering stayed out for about 15 minutes. Have taken vehicle to chyrsler/Dodge/Jeep dealship and they can not re inact the problem. Have looked on forums and talked with other owners this is not just my issue. Fear one day I will be driving and loose it.

My town and country has been a lemon from day one. It has had a number of steering problems( is now undrivable as it is leaking and heat shield is down) dealer claims no recall. It has been rusting since before 30,000miles. It now has holes in it and undercarriage rusted out. Chrysler has done nothing for me. Power window mechanisms/motors were inoperational a year ago-at the same time. It shakes. I am afraid to drive it. Paid plenty. Has 68,000m.

My power steering is beginning to go out again after having to have the hoses replaced for a 2nd time. I believe the hoses are really defective and they haven't been corrected yet!.

- the contact called regarding a 2002 Chrysler Town & Country. The contact stated he took the vehicle to a dealer for recall repairs on the power steering hoses. Once the recall work was done the vehicle started vibrating and making a humming noise. The contact took the vehicle back to the dealer, and the vehicle was diagnosed as needing a new power steering rack. The contact informed the dealer that he did not have any problems with the vehicle until the recall work was performed. The dealer refused to replace the power steering rack at no charge. The failure mileage was 90000, and the current mileage was 97000. The power steering hose was replaced.

I am receiving the exact same issue as a complaint I found on your site #10065581, I am being forced to pay $300+ for the same repair. If I had known about this issue in 2002 when the TSB was issue I would have fixed it then while I was under warranty. Why do I have to pay for this repair, when it is a known design/manufacturing issue? I also found a investigation performed by the usdot, number pe 03-012, which looks like they were supposed to contact me. Any help would be appreciated. Thanks, ted make: Chrysler model: town and country type: multipurpose passenger vehicle year: 2002 complaint number: 10065581 summary: I just started having this steering problem/shuddering and I did some research and found the following: 5- 'technical service bulletins' on this website. If this has been a problem since Dec 2001, why was I not notified by Aug 2003 to have the issue fixed (while I was still within my 36,000 mile warranty). When I called the dealer, they said I would have to pay for service/fix. My question is the following: why should I have to pay for a hose that is too short/long when it was manufactured this way. The bulletins all reflect the 'steering shudder. Thank you for a response. Sandra.

While steering the vehicle left or right a loud noise was heard coming from the front. The vehicle vibrated uncontrollably. The mechanic was unable to duplicate the problem.

I just started having this steering problem/shuddering and I did some research and found the following: 5- 'technical service bulletins' on this website. If this has been a problem since Dec 2001, why was I not notified by Aug 2003 to have the issue fixed (while I was still within my 36,000 mile warranty). When I called the dealer, they said I would have to pay for service/fix. My question is the following: why should I have to pay for a hose that is too short/long when it was manufactured this way. The bulletins all reflect the 'steering shudder. Thank you for a response. Sandra.

Steering wheel has a very loud popping and whining sound even after power steering hoses were replaced it is worse since hoses were replaced.