general problems of the 2010 Chrysler Town & Country - part 1

At random times, the ignition will shut down while driving, causing the power steering and power brakes to lose function. The only way to correct this is to shift gear into neutral and restart the engine. This has occurred while driving in town and on the highway without any warning or warning lights on the dashboard. This could result in a crash and harm to passengers due to not having control over steering and brakes while the vehicle is in motion. This problem has occurred multiple times in the past year or so. The vehicle was taken to a mechanic who ran a diagnostic, but was unable to identify the issue and it would not replicate. I researched the vehicle symptoms, and found a recall from 2015 that related to the same issues (TSB# r03, win modual fobik replacement). All additional keys and keychain/fob were removed from the ignition key to see if this would help. Since the issue was still happening, it was then taken to a chrystler dealership, where again the diagnostics did not reveal the issue and they were unable to replicate the problem. Multiple attempts made to discuss this issue with chrystler without any assistance in finding a solution thus far. This vehicle is normally driven daily as a family car and regularly transports children. This is a huge safety concern and issue that needs to be addressed and fixed, as the vehicle is unsafe to drive at this point and the potential liability is great.

For the past several years we have tried to get power to examine the conditio. To no avail. Several times a week when we are driving the car will shut off and we lose power steering, the van turns off and we have to switch it into park to continue. Some day it happens several times. It seems like it is an occurance happening in other cars. ( see NHTSA campaign id:?14v373000. & 11v139000 ). I am worried bc it has almost led to several wrecks:. . It effects electrical. The ignition. Power steering and more. Also the air conditioner/ coolest has stopped working. We have to have tried multiple solutions with no avail… please help! and let me know if I can help with anything!.

While driving the whole car stopped working, everything just died. Power steering, gas, power brakes, everything. I was able to, thankfully, get to the side of the highway, and put the car into park. I gave the car a few minutes, then it started back up again. This is not the first time this has happened, just the first time on a highway. I've taken my van to a dealership before and they can't "reproduce" the problem so they don't fix anything. Meanwhile, my life and the life of my family are in danger because I don't know if my van is going to shut down while I'm driving. There was no warning it was going to happen, the steering just goes out and you have no power.

Going about 30 mph with no warning, the traction control light came on it beeped and the car stalled the power steering died as did the brakes. I tried to stop the car and the abs kicked in but not fully. I was able to yank the steering wheel enough to round a corner avoid another vehicle and get to a safe place to stop. I restarted the car and it was as if nothing occurred. I believe there is a serious flaw in the computer system and an upgrade is needed!!! I used and obd ii reader and there were no codes that came up. The car only has 89,000 miles on it. This is a serious safety concern. If I had stalled on a highway on a curve, with no real way to stop it or steer it in time with out serious struggle, the outcome could have endangered not only myself and those in my car but other motorists!! looking online I’m terrified to even drive this vehicle… apparently this is happening a lot with this model. (how!!!???) someone really needs to look at this problem!.

Engine stops while driving. Has happened multiple times and is extremely dangerous. Have been told it is a bad tipm which was recalled on other models, but not mine????.

I was driving about 30 mph when I couldn’t accelerate or brake. The power steering also went out. I saw the traction light on. As I tried to move to the shoulder, I almost got hit. I turned the van off and then restarted it. When it started back up, no lights were on. This has done this to me every time I’ve driven it in the past 2 weeks. It is a big safety issue. I’m scared to drive it. I just recently had the fuel injector and spark plugs replaced. This did not fix the issue.

The contact owns a 2010 Chrysler Town & Country. The contact received notification of NHTSA campaign number: 20v396000 (air bags, steering). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Car was sitting in the garage. The dash board spontaneously caught on fire. It burnt straight through the driver side window.

Vehicle completely shuts off while driving at highway speed. Vehicle has turned off (lights, steering, braking, electrical) at 45mph while merging onto a highway, vehicle almost hit median before vehicle was put into neutral and restarted. Vehicle also shutoff at 65 mph while driving on highway.

While driving, my 2010 Chrysler town and country will completely shut down. I have no brakes, no steering control and my engine completely does. It happens at times when I am coasting or driving at a slower speed. I have 2 little kids and it is terrifying when I've lost complete control of my vehicle, and I need to try and move off the road or try and restart it at an intersection with traffic all around me. There is no pattern to the shut down, it just happens sporadically. I've been reading, and it seems that there are a ton of complaints of the same thing happens to other people! please please consider this issue as a serious and dangerous defect to the vehicle.

I was driving straight on a rural, two lane road at 45mph. The road was slightly hilly and conditions were clear. The van abruptly lost power and I could not steer. I waited for it to coast to a stop, put the vehicle in park and re-started the key. The van started right up and I continued driving.

I was at a red light at a city block intersection. When the light turned green, I started to accelerate, then the van immediately lost power. I was able to turn the hazard lights on. I could not steer, accelerate, brake. The van slowed to a stop and I turned the key to on (it had twisted to acc on its own. ) the van started back up and I continued on my drive.

I was driving straight at 40-45mph on a slightly hilly, two lane road with no curbs. The weather was clear, traffic was moderate. With no warning, all driving power went off and I couldn't steer or brake. I could still put the hazard lights on. I had to wait for the van to coast to a stop. Then I turned the key to on and the vehicle started back up. Thankfully, I didn't get hit or drive into a ditch. I had a van full of kids and was so scared.

The engine shuts down while driving on highway and making this a very dangerous situation where innocent people can be at risk of accident without warning since you don't have steering or brakes when it the engine shuts down.

The van just at its own choice cuts off, you can be going 5 mph or 70mph. There is no warning, then you lose steering and braking with the engine off. After you get it stopped it starts right back up but you don't know for how long before it does it again. There is a recall on the igniti0n box but not for my VIN number, Chrysler needs to expand the years on that recall before someone gets hurt badly or killed. . .

The car starts to power down and makes the power steering stop working. The traction control symbol shows up after it starts to power down. It has happened three times in the past two weeks about 2-3 minutes from home while the car is in motion. One of the times was while I was turning left with oncoming cars. The car has to be restarted. This is very dangerous and should be a recall as so many others have experienced the same thing.

On Wednesday 2/19/20, the engine shut off suddenly while driving. The steering and brakes were operating without power assist and the car was difficult to stop. This happened at slow speed while turning into a parking lot so the car was able to be stopped. The car was put into park and restarted. It operated fine immediately after the incident.

3 times now our van will all the sudden not have any throttle then the power steering will not work. I have to stop where I am and turn off the van then turn it back on. There r no warning lights or indicators. It will just not excell and have no power stearing. All 3 times I took my foot off the gas to slow down and when I went to accelerate again it wouldn't to anything. All 3 times I was in the city. Once in sturgeon bay,WI. The others in menasha,WI. Sb,WI I was in the process of turning and couldn't turn. The other one I was approaching a stop light in a snow storm and slowing down. The 3rd time I was approaching a round about. There was about 2 mths between the sb,WI incident and the 2 in menasha.

While driving, engine turns off randomly and renders the power steering and power brakes to lose their function as well. This has made driving the vehicle extremely dangerous because it happens randomly and without warning and has caused some close calls on the road, which is what prompted me to discontinue driving the van and taking it to the dealership. There are no open recalls for my vehicle, however, safety recall r03 describes exactly what is happening to my van and includes vehicles in model year 2010.

Vehicle was in motion on suburban street at speed of 40-45mph in a straight forward direction. Tire/traction symbol flashed on, then vehicle momentarily lost power. All lights flashed off, then came back on. Acceleration cut out, then resumed (foot was still on pedal). Steering temporarily locked up, then the steering wheel released so I could steer again.

Engine turns off and there is no power steering and only the abs only work. I was in motion and the engine just turned off while I was driving.

Vehicle was in motion on suburban street at speed of 40-45mph in a straight forward direction. Tire/traction symbol flashed on, then vehicle lost all power. There was no lighting, accelerating, braking, or steering control. Vehicle slowed to stop. Removed key from ignition. . . Re-inserted key and re-started ignition. Vehicle then drove normally.

When driving, the vehicle would shut off , steering wheel became stiff and brakes would not work, as if it lost all power. There would be abs and 'slippery' symbol on the dash board. It would happen during turning too and since the steering wheel was stiff, I was not able to turn it back straight and had to stop in the middle of the road. This vehicle stalling happened a few times and kept getting more frequent. I took it to dealer few times. They found code c121c stored in abs module once, but could not identify the problem. I read up online that other people are having the same problem and are replacing the egr valve. I asked dealer to replace that even though they did not think that was the problem. Ever since they replace the egr valve, it has been running okay. Its surprising that Chrysler dealer did not know of this know issue. But it is definitely not safe since the vehicle stalls anytime without notice and you cannot even control the steering wheel or brakes.

Vehicle was in motion on city street at speed of 25-30mph in a straight forward direction. Tire/traction symbol flashed on, then vehicle lost all power. There was no lighting, accelerating, braking, or steering control. Vehicle slowed to stop. Removed key from ignition. . . Re-inserted key and re-started ignition. Vehicle then drove normally.

Vehicle stopped running while driving on street. This has happened 4 times in the last year.

Danger! while in motion, three or 4 times since buying Town & Country in Dec 2009 the power steering froze & I had to muscle the wheel to complete the turn. Now that my daughter is driving I am scared to death for her. I took the car to service & they found no codes & nothing wrong.

This vehicle simply shuts off while driving which disables power steering and power brakes making it extremely dangers. I've read hundreds of accounts of this happening to other people also. All recalls have been handled by my dealership. I was driving about 30 mph and the vehicle shut off. I simply coasted to a stop (no traffic thank goodness) and put the vehicle in park, clicked the key to the off position, waiting 15 seconds, started vehicle again and drove away. It has happened 3 times now.

Gear shifter doesn't release key in park, key won't come out of ignition. Have to tap gear shifter to release key.

In attempting to turn north on to route 29 from the kroger gas station in chilicothe, IL the vehicle entirely shut down when partially through the turn. The lighting turned off, the engine shut down, and power steering did not operate. I was able to shift the vehicle into neutral, and attempted to the vehicle. It started but instantaneously shut down again. I attempted once more and it started and I quickly shifted into drive to avoid being struck by another vehicle on the 2 lane roadway.

Vehicle's system (electrical, motor, steering) shuts down while in operation. Lights do not function, loss of power steering, braking is limited. This has been an ongoing issue with a previous complaint filed (11166442). When the vehicle loses power, if the key fob is touched, the vehicle may regain power suddenly.

I experienced the following issue which is addressed in a recall however, my vehicle was not included in the recall. I replaced the part, out of pocket, and am attempting to recoup the cost. I took the van to a Dodge/Chrysler dealership and the van showed no codes, etc to indicate the issue. I simply went out on a limb to guess if this was the problem. I have receipts showing purchase for the repair. This should be covered. My family was in danger every time we drove and Chrysler refused to do anything about it!!!! the new win module solved the issue and it has not stalled once since the new one installed! March 1, 2011 NHTSA campaign number: 11v139000 ignition switch engine shut off while driving could increase the risk of a crash. Nhtsa campaign number: 11v139000 manufacturer Chrysler group llc components electrical system potential number of units affected 195,798 summary Chrysler is recalling certain model year 2010 Dodge journey, grand caravan, and Chrysler Town & Country vehicles manufacturer from August 3, 2009, through June 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. Remedy dealers will replace the win modules free of charge. The safety recall is expected to begin during July 2011. Owners may contact Chrysler at 1-800-853-1403. Notes Chrysler safety recall no. L02 & l25. . Read more...

The following has occurred several times. The last occurrence was 4/12/19. About 5 to 10 minutes once I start driving, the brakes lock up, the wheel locks, the van stalls, and the orange traction light comes on. I turn the car off, put it in park and then restart it. After restarting, it drives ok. This has happened about 15 times since November of last year. I've taken it to two mechanics. On 4/18/19, the mechanic performed a diagnostic test. Codes found were p1790 and c121c. The battery was replaced and he said if the problem reoccurs the engine control module is faulty. The first mechanic also made some repairs. I've spent over $1000 trying to fix this issue. There's over 800 issues on this website of this issue. What would it take to get an investigation opened?.

Van will just shut off while driving. No warning, no lights. Have had the recall fixed twice but problem still hasn't stopped. Doesn't it doesn't matter if the van is cold or warm or what speed. It has done it on the freeway at 70mph. Dealer can not get it to duplicate the problem had if for 3 weeks in the shop. I can not keep driving this vehicle if no one can find what is wrong. Chrysler built the car why can't they find out what's wrong.

As I drive down the street and hit a bump or uneven surface the van shuts off and I lose all steering power and electrical power. This is very frightening because it could happen in the middle of a street or freeway going 60+ miles per hour.

I own a 2010 Chrysler town and country and for 3 months we have been living a nightmare. It powers down while we are driivng it, we lose steering and breaks. It has happened in the middle of intersections, with cars behind us, on hills and coasted backwards and with my children in the van with me. It has spent 3 months in and out of several garages. It has had numerous parts replaced, such as the battery, abs module, and the pcm. Even after all these parts were replaced and we have spent quite a bit of money to have them fixed it still doens't run properly and shuts down while you are driving it. It is such a safety concern that we won't allow are children to ride in it. So I own $10,000 on a van that I cant take out of my driveway because it isn't safe to be on the road. I have contacted Chrysler with my VIN number and they say there are no complaints about this vehicle currently and no recalls that haven't been satisfied. So I have a loan payment and an unsafe vehicle with no resolution anywhere in sight.