general problems of the 2014 Chrysler Town & Country - part 1

Left rear sliding door shut door stuck in locked position and will not unlock manually or by powering. Air bag light stays on.

Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.

The contact's partner owns a 2014 Chrysler town and country. The contact stated while his partner was driving at an undisclosed speed, the driver noticed smoke coming from the rear driver's side sliding door interior and a strong burning electrical wiring odor. The driver pulled over to the side of the road and exited the vehicle. The contact met the driver and noticed that there was a significant amount of smoke coming from the sliding door with but there was no visible flames. The contact used a fire extinguisher and extinguished the burning and smoke; however, the failure recurred after driving and parking the vehicle at the residence. The contact used a fire extinguisher to extinguish the burning and smoke. The contact the contacted the fire department who completely extinguished the burning. The contact related the failure to NHTSA campaign number: 14v234000 (electrical system); however, the VIN was not included. The local dealer and other unknown dealers were contacted and informed the contact that the earliest availability to inspect the vehicle was in two weeks and half. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a field investigator would be sent to inspect the vehicle. The failure mileage was approximately 187,000.

Back-up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious problem has not been reproduced or confirmed no inspection has been performed no prior warning.

The steering wheel controls stopped working. Had a mechanic look at it and said it was the clock spring contacts were compromised.

No check engine warning, unpredictable no start, no crank. Physical well being of grandchild, others and self at risk due to high temperatures. This also puts stress on mental well being, how to fix, can I fix, the cost and constant worry of being stranded. Have not confirmed with dealer. Did have a shop review. Battery, alternator good, starter is new. Issue is sporadic and hard to duplicate, but happening daily. Research on internet shows this is common occurrence without a definitive solution. Who has to have a breakdown, not just mechanically speaking to find a solutuon?.

The passenger sliding door locked is stuck locked and the door will not open.

The rear power outlet caught fire while driving today 03/05/2024. Nothing was plugged in to the outlet.

2014 town and country - 78,000 miles vehicle experiencing crank no start. Known issue and no recall issued by manufacturer for this model.

Driving along vehicle shut off. Back doors locked would not open had a 2 and 3, year old in car seats. Trunk wouldn’t open only front doors. Had to climb over the bucket seats to get the children out, trapped in heat, 2 year old with epilepsy. Got the children out, had to then pull their car seats over the bucket seats. Towed to garage. Was told it needed a fuse box $1500. On back order for 5 days. We are 2,000 miles from home. Repair shop tried to put part in van starts smoking tells us to send it to the dealer who now says it needs a tipen for $2800. How does a vehicle just stop and lock its occupants in? if it was on fire, one or both of our babies could be harmed. We then had to fly home since we at the time had no vehicle and were way past our vacation. Our broken van is in massachusetts.

When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself.

Driver captain seat head rest deployed on it’s own without an accident. Fortunately, I was sitting in the parked when it deployed…. No injury just scared me. Electrical: I’ve been dealing with a parasitic drain no my battery. I have these amber lights around my light switch, around my overhead console, around my inverter power outlets in the rear and around other dash controls. You can only see it at night. Dodge said it was because of a failing radio. I disconnected the radio, waited until it got dark, and the lights were still on. Pulling the m12 fuse (30 amp) the power drain stopped and the amber lights go out. I’m unclear what’s causing the additional drain. On the internet I keep running a cross bad tipm’s for sporadic electrical issues and power drains that happen. May trade it.

Door lock buzzes in passenger side sliding door. Sometimes it will not unlock. Inability to open door could put our safety at risk someday.

The rear hatch on my 2014 Town & Country opens randomly, without my pressing the key. It has happened about 7 times this year. It started in late January. I was out of town and my van was parked in a residential parking lot. When I came out the hatch was up. I thought maybe I had hit my key or something during the evening. Not so, now I can go out at any time and the hatch is up. I am afraid it will come open while I am driving. Today, 3/28/23, it has come open 3 times already.

Vehicle caught on fire - flames coming out of driver's tail light. Interior smoke before flames coming out. Thank god, we were home and noticed and was not in the middle of the night. . There was a 5 gallon full gas tank within 3 feet of this fire. It could have taking my whole house out and my family. Clearly there is a problem with the electrical system on the drivers side toward the rear.

Items of concern range from a sliding door that will intermittently refuse to respond to the key fob command, or it will randomly close on passengers. Additionally, the rear hatch unexpectantly closes on members of my family as they remove groceries. Lately, the time display and rear camera have ceased to function. At times, the dash screen lights up with a gray display that illuminates the cab and makes night-driving very difficult. When this happens, I cannot get it to go dark.

I was driving on i95 and the car completely shut down. The rpm went to 0. It started up again after about twenty minutes. I had the car repaired (throttle body replaced) and since that incident I have had this same thing happen four more times. The car seems to “resets” itself. I have had the throttle body replaced twice, the ignition control switch twice, the relay harness and then the relay redone. The van only does this periodically. The dealership had my van for six weeks and “couldn’t duplicate the problem “. This usually happens when driving for over an hour and speeds over 65mph. Last week I was driving to work, eleven miles from home and it happened again. The van restarted after sitting about thirty minutes.

In the middle of driving the vehicle steering wheel seized up and the engine shut off in the middle of driving. This is extremely dangerous and I had my two children in the car.

We have had several instances where the car, while driving, just shuts off and have lost braking and control. I am pretty sure this is due to a faulty ignition switch. I have been in heavy traffic when this happens and by the grace of god have not caused a serious wreck. There is no warning when this happens and there is nothing in particular that causes the issue. Very scary and this should be recalled by Chrysler. I have not taken it to the dealer yet but plan to because it is extremely dangerous.

\the contact's wife owned a 2014 Chrysler town and country. The contact stated while his wife was driving 30 mph, they started to smell electrical fumes. The contact stated no warning light was illuminated. The driver was able to park on the side of the road and exited the vehicle with their grandson before they saw fire from the front passenger side of the vehicle. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire and filed a fire report. The fire department deemed the vehicle totaled. The contact stated a police officer also arrived the at location of the incident and filed a police report. The vehicle was not drivable. The contact towed the vehicle to their tow lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.

The contact owns a 2014 Chrysler town and country. The contact stated that while driving approximately 35 mph their vehicle would over heat, emit white smoke from underneath the vehicle and then shut off. The contact attempted to pull into their driveway and shut off the vehicle. When they restarted and remained idle the vehicle it began to overheat again and emit white smoke from the rear-end of the vehicle. The contact took the vehicle to a certified mechanic, the dealer was in contract with, who diagnosed the head gasket had blown and needed to be replaced. The vehicle had not been repaired. The contact found their failure related to NHTSA campaign number: 14v234000 (electrical system) however their vehicle was not included. The manufacturer was made aware of the failure and was not covered under warranty and or recall. The approximate failure mileage was 120,000.

The driver side sliding door tries to open on its own in hot weather after hitting bumps. If the vehicle has been sitting in the sun, the door will try to open, the chime will sound, and the open door light indicator appears on the dash. The door will continue to try to open and close repeatedly until hitting another bump, or until getting out of the vehicle and pounding on the door. The wiring harness in the door was replaced but that did not fix the issue.

The rear passenger-side sliding door actuator failed forcing the door in a locked position. Because of this failure the door was entirely unusable and could not be opened or unlocked in any ways from inside the vehicle. This clearly posses a safety risk in case of emergency if doors become unavailable due to a faulty part. There is not notification that the door is in a failure state until you go to try to open the door. There is an existing warranty bulletin for 2015 and 2016 models, and I believe this should be extended to earlier models as they have a high failure rate and pose a safety risk as well.

I took my van in because the vents were not blowing full force when first starting the vehicle. After 5 mins the air blows normal. I looked online for potential recalls and found that 2014 and 2015 Dodge and Chrysler vans had this issue and found that others had this issue and the module needed to be reprogrammed. I had the service center replace the blower motor and test the relays and wires and even with the new motor, it still has this 5 min delay to blow full force. I called Chrysler and they don't see recalls for my van but I believe this is part of the recall. I think this issue started last summer and had my whole ac system checked and the tech put dye in the system and there are no leaks. I use firestone complete auto care so they have my records if you need them. I can also give you the link of the website I found regarding the recall. You can inspect my vehicle if you would like. It happens every time I start my van. I am a quadriplegic and cannot sweat. This is a safety issue especially in the az summers. If this cannot be resolved through NHTSA can you please tell me how to fix the issue or give me info on where it can be remedied. Thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Driver-side sliding passenger door cinch motor keeps activating when it is hot outside. Usually when above 85 degrees and the direct sun hitting the side of the van. Sometimes runs continually for one to two minutes. Sometimes after locking doors alarm will go off on its own. When driving down the road door ajar light and chime will come on also interior lights will flash. No issue in colder weather. Happens all summer long.

The contact owns a 2014 Chrysler town and country. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the failure occurred mostly while driving over bumps on the road surface. Additionally, on several occasions the vehicle would not immediately start up. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 120,000.

Twice now the vehicle has turned itself off. Once idling in a parking lot and once driving down the road. There were no warning lights that came on, the engine just died and all the electronics reset (clock, speedo, etc. ).

The car was turned on and 3 children were getting buckled in both rear rows of the vehicle. Within seconds the cabin was filling with smoke. An electrical fire had started from the rear charging area which is located next to the second row drivers side seat. Everyone exited with no physical injuries, although panic was experience and a new anxiety now for driving in cars. Since then I’ve read that this year Chrysler t&c has had multiple reports of similar incidences yet no recall on file.

While traveling at highway speed 65 mph when the engine and electrical went off without warning, causing all lights, in and out to go off, power steering to be lost and I'm sure power brakes to be compromised. Was able to put vehicle in neutral and restart the engine while coasting. This did happen at night leaving the vehicle without lights while it is coasting and loosing speed on a busy freeway. This has happened a few times previously but this is the first time on the freeway.

The contact owns a 2014 Chrysler town and country. The contact stated that while his wife was driving approximately 20-30 mph, the vehicle stalled. There were no warning lights illuminated. The contact's wife veered to the side of the road and parked the vehicle. The contact stated that as his wife turned off and restarted the vehicle, she was able to continue to drive with no issues. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The VIN was not included in NHTSA campaign number: 14v373000 (electrical system, air bags). The vehicle was not diagnosed nor repaired. The failure mileage was approximately 90,000. The VIN was not available.

Passenger side door lock buzzing, fails to lock or unlock at times. This could be a safety issue with anyone especially children.

Nhtsa has an open investigation: pe 20-012. In this investigation, "complainants allege a fire started at the charge hub mounted in the trim panel located on the driver's side of the vehicle between the second and third row seating. " my 2014 town and country has an issue where the motor and/or latching mechanism overheats and the door starts to open and close on its own. This event only happens during the extreme heat of the summer (such as 90 degrees and above). The local dealership recommended replacing all of the mechanisms in the door. However, they have no idea why the air temperature impacts the door. Regardless, the door is subject to overheating. These mechanisms are located in the same part of the care where the fire investigation is occurring.

Charge hub mounted between trim panel on drivers side between second row and third row seat burned. I parked and smoke started rolling in van. Strong burning smell. Had to call fire dept.

When attempting to close the rear sliding doors, they attempt to latch and then fail. If it's hot out the motor will randomly go off and randomly operate. The harness and motors have been replaced and yet it continues.

Van shuts off while driving at different times with no pattern. No instrument panel warnings shown. Also will stall at times while idling.