Automatic Transmission Torque Converter Problems of Chrysler Town & Country

Chrysler Town & Country owners have reported 25 problems related to automatic transmission torque converter (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chrysler Town & Country based on all problems reported for the Town & Country.

1 Automatic Transmission Torque Converter problem of the 2016 Chrysler Town & Country

Failure Date: 06/28/2024

The contact owns a 2016 Chrysler town and country. The contact stated while driving at an undisclosed speed, the vehicle was unable to shift out of first gear, failing to exceed 30 mph. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the transmission and torque converter. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.

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2 Automatic Transmission Torque Converter problem of the 2016 Chrysler Town & Country

Failure Date: 10/27/2021

The contact owns a 2016 Chrysler town and country. The contact stated while driving 55 mph, the vehicle failed to shift into gear properly. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission solenoid to be replaced. The vehicle was repaired. The contact stated while driving 55 mph on another occasion, the vehicle failed to shift into gear properly. The contact stated no warning light was illuminated. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the transmission and torque converter to be replaced. The vehicle was not repaired. The contact took the vehicle to a second local dealer: ilderton Chrysler Dodge Jeep ram fiat (701 s main st, high point, nc 27260), where it was diagnosed with needing the transmission and torque converter to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 97,545.

3 Automatic Transmission Torque Converter problem of the 2016 Chrysler Town & Country

Failure Date: 06/18/2020

At 61,609 miles "the torque converter came apart" ruining the transmission. The vehicle would not engage in gear; when driving it would not stay in gear. This occurred without warning while I was on the road and almost caused an accident since the vehicle slowed down suddenly and without warning. In addition to needing a new transmission, I was told the "combo cooler" also needed replaced.

4 Automatic Transmission Torque Converter problem of the 2014 Chrysler Town & Country

Failure Date: 06/15/2020

At 50,700 miles and 6 months out of warranty, my flex plate cracked. The flex plate connects to the end of the crankshaft and the torque converter. If your vehicle is running when the flex plate breaks your transmission will not receive the rotational power transfer from the engine to turn you torque converter, which can cause the vehicle to become immobilized while driving. To repair the flex plate, the entire transmission must be removed which is very expensive. Additionally, a cracked flex plate almost always indicates a greater problem with your engine or transmission. We also experienced problems with hesitation and/or peeling out when depressing the accelerator. The vehicle speed control was unpredictable and dangerous. This was my family car that I thought I could rely on for years. Instead, I felt very unsafe driving it, and was disappointed to have such a major powertrain failure at such low mileage. Chrysler refuses to acknowledge the problem, recall, and properly repair the vehicle despite multiple complaints of people losing control while driving at high speeds due to this exact problem. I decided I didn't want to be the person that died so I traded it in instead of repairing it, but I lost a lot of money in doing that. You can't put a price on your family's safety - do not buy this car.

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5 Automatic Transmission Torque Converter problem of the 2016 Chrysler Town & Country

Failure Date: 02/27/2020

When I reach 40-50 mph my car will not shift and it sounds like I am running over ridges in the road. Took it to dealership and they said I need to rebuild my transmission because of the torque converter. It was not throwing out a code at all. Quoted me $2,600.

6 Automatic Transmission Torque Converter problem of the 2014 Chrysler Town & Country

Failure Date: 09/09/2019

While driving the car failed to go in motion. The transmission no longer moved the vehicle. We were on a street. It stopped in the middle of the roadway. Transmission front pump and torque converter failed and had to be replaced including the clutch pack.

7 Automatic Transmission Torque Converter problem of the 2016 Chrysler Town & Country

Failure Date: 08/10/2019

I was traveling westbound on the PA turnpike, going up a hill at 70 mph with cruise control on when my vehicle suddenly began losing acceleration and wouldn't shift gears. The rpm gage was going very high. I quickly disabled the cruise control and pulled over onto the shoulder of the road, not an easy feat in the midst of heavy turnpike traffic (I am thankful that I was not hit by a tractor trailer). I put the vehicle in park and put on my emergency flashers. The check engine light came on. After calling my husband on the phone, I turned off the vehicle and called interstate emergency towing to take me to the nearest Chrysler dealership about 20 miles away. The employee at the dealership noted that there had been a transmission-related recall on 2016 Chrysler town and country minivans that were manufactured during specific months and that my minivan fell within the specified timeframe. However, at a later date I was told that my minivan VIN was not a part of the recall, even though the service department determined that there was an issue with the transmission pump which caused a loss of power (part of the initial recall problem). Please see the initial estimate that is attached. They ordered a new transmission pump, which we had to wait almost a week to come in. The day that the transmission pump arrived, my husband asked them to email him the estimate so that he could show Chrysler that our van had the same issue as the initial recall. Once the dealership learned that we were contesting the recall, they claimed that they did not have to replace the transmission pump after all . When we went to pick up the van, they said that they only had to replace the torque converter (see final invoice attached). We think that they are trying to cover up the fact that our van should have been covered and fixed under the recall, and/or they do not want the recall expanded.

8 Automatic Transmission Torque Converter problem of the 2014 Chrysler Town & Country

Failure Date: 06/15/2019

Car started shuddering and stalling while braking/at lights and stop signs. Check engine light showed it was torque converter. Car was repaired under warranty. Just days after the repair the car was worse. They repaired again. Car still stalls just days after 2nd repair. They do not know how to fix this. And my warranty is almost over. The car still shudders when braking and stalls at lights.

9 Automatic Transmission Torque Converter problem of the 2008 Chrysler Town & Country

Failure Date: 05/03/2018

Torque converter locked up while in motion on 4-lane road. It to be towed to the machanic, who fond no reason for the part to lock up as it did.

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10 Automatic Transmission Torque Converter problem of the 2008 Chrysler Town & Country

Failure Date: 09/10/2015

Traveling east on I 180, in left lane ready to turn onto I 80 east, took cruise control off and a loud revving noise occurred, engine shut down. Safely, through built up momentum was able to move across highway to berm off of right lane. Initially thought it might be transmission. Was towed to garage and after initial check, they thought it was a shifting rod. Transmission was removed from car and further testing showed it was the "torque converter". Part has been ordered, waiting till part comes in and can be replaced in car. If highway had not been clear behind us at the time of this incident, all 3 passengers in the van would have been killed by oncoming tractor trailers, etc. It was a very stressful moment for all of us.

11 Automatic Transmission Torque Converter problem of the 2009 Chrysler Town & Country

Failure Date: 03/15/2015

Vehicle randomly stalling after exiting freeway and coming to a stop. This problem is already addressed in problem #12, and could be a common problem that the dealer seems to not duplicate. I have been in phone tag with Chrysler corp. 10 times between 4/17 and 4/28/16 with no resolve. When I do get in contact with the rep he doesn't have a clue. On two occasions the rep asked if I got my car back from the dealer. I have to tell him that the vehicle hasn't been to the dealer since my complaint of no resolve by the dealer. He then says he will have to contact the dealer. This has happen 2 times, the last being 4/28/16. I haven't heard from him since, today being 5/3/16. On line cargurus site says my problem is the torque converter control solenoid not unlocking the converter from the higher highway gear, causing vehicle to stall when exiting and stopping off freeway. This problem has been going on since 03/15/2015, with the dealer not duplicating the problem on 3 occasions. I had the trans fluid changed hoping they would find something, nothing. Been waiting for it to crash, but now I am tired of waiting. It is now a year later with no resolve.

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12 Automatic Transmission Torque Converter problem of the 2011 Chrysler Town & Country

Failure Date: 04/12/2012

In drive, transmission jerks like a fish tugging on a line at low speeds. In reverse, transmission pulsates greatly when backing up an inclined driveway. Not all the time, but more after it is run a while. Had van to dealer twice and reflashed and tested transmission pump pressure, said it was normal. Compared to new vans on lot, said all were the same way. Lately, service mgr said you are not the first today with this complaint. Many blogs report users with these problems. One said it is due to the small torque converter that Chrysler used in this front wheel drive design. Jeep forums report the same problems with models using the 3. 6 l v6. Its sad when a 100 year old auto maker can not get the basics right.

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13 Automatic Transmission Torque Converter problem of the 2007 Chrysler Town & Country

Failure Date: 01/03/2011

2007 Chrysler town and country. Consumer states that he is having problems with the tire pressure monitoring system (tpms). The light would illuminate at any time even when the tires had proper air. He states he has taken it to the dealer several times. The consumer also stated the transmission had to be replaced a couple of times, as well as the torque converter.

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14 Automatic Transmission Torque Converter problem of the 2009 Chrysler Town & Country

Failure Date: 10/16/2010

After sustained highway speeds, our van stalled upon exiting the highway and coming to a complete stop at the first traffic light. The steering wheel and brake pedal would shake very hard immediately prior to stalling. The tachometer would also dip below 750 rpm immediately before engine stalling. This same thing happened at least 10 times before we finally took it back to the dealership. They could not find anything wrong with the van and said that they simply updated the engine computer software. The problem continued and became quite predictable. There is no problem when the vehicle is driven around town since I don't get onto a highway to go to work or shop. It happens all the time now after we've been on the highway for a while and exit. Sometimes it will stall before we can even come to a complete stop which concerns me greatly. Our vehicle recently ran out of it's regular 3 year/36,000 mile warranty so we took it to our regular mechanic because we wanted another opinion and to finally get it fixed even if it had to be at our own expense. Our mechanic determined that the problem was with the torque converter. Apparently the torque converter is intended to help the transmission get better gas mileage when at highway speeds. Upon exiting the highway, the torque converter is not properly disengaging which is resulting in our engine stalling issue. Instead of charging us to fix the problem he told us to have our dealer fix it since it should still be covered by the power train warranty as we have just over 40,000 miles on the vehicle. After 3 days with the dealer, they have yet to resolve the issue and claim that they cannot reproduce the problem. Needless to say, we are extremely frustrated. Chrysler needs to either fix the problem or replace the vehicle.

15 Automatic Transmission Torque Converter problem of the 2007 Chrysler Town & Country

Failure Date: 07/05/2010

The contact owns a 2007 Chrysler town and country. The contact stated that when driving 45 mph or over the vehicle shutters. The dealer stated that the torque converter needed to be replaced, and the flash also had to be reset. The vehicle was not repaired. The shuttering started after a cv joint was replaced by a local mechanic. The current and failure mileages were 48,000.

16 Automatic Transmission Torque Converter problem of the 2006 Chrysler Town & Country

Failure Date: 06/19/2007

The contact owns a 2006 Chrysler town and country. In June of 2007, while driving 40 mph, the entire vehicle and the steering wheel began to shake. The contact took the vehicle to the dealer and they stated that the cause of failure was the torque converter. The torque converter was repaired, but the vehicle continues to shake. Daimler Chrysler stated that they would not repair the vehicle again because it was performing as it was designed. The contact stated that the program that sends a signal to the torque converter was defective. The program repeatedly sends the signal, but it does not register. The engine size was unknown. The current mileage was 14,000 and failure mileage was 12,387. Updated 09/12/07.

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17 Automatic Transmission Torque Converter problem of the 2001 Chrysler Town & Country

Failure Date: 07/03/2006

Complete transmission failure at 75,000 miles in may 2006. New seal and torque converter installed. Another transmission failure in July 2006. This shouldn't be happening on a van with only 75,000 miles on it.

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18 Automatic Transmission Torque Converter problem of the 2002 Chrysler Town & Country

Failure Date: 02/09/2006

Our 2002 Chrysler town and country with 30,000 miles on it began having problems with the power steering in December of 2005. The check engine light came on February 2006 so we brought the van into a Chrysler service shop. We were informed that the seal to the power steering fluid was leaking so we had to replace the entire steering rack. The check engine light indicated there was an internal transmission problem. After tearing the transmission apart they found that the torque converter needed replacement as well as the seals on the internal clutches. This vehicle only has 30,008 miles on it. We were forced to pay the entire $3183. 89 to fix it. It was a poorly built vehicle with faulty parts. We are upset that Chrysler can not tell us why a vehicle with so few miles needs all these major replacement parts and will not take any responsibility or stand behind this vehicle.

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19 Automatic Transmission Torque Converter problem of the 1999 Chrysler Town & Country

Failure Date: 10/16/2004

I have had brake problems since 2001 when I first bought the van, and I am tired of spending money on this problem, and now they tell me that I need a new transmission and I had no warning of that.

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20 Automatic Transmission Torque Converter problem of the 2001 Chrysler Town & Country

Failure Date: 10/15/2004

I purchased the vehicle in November of 2002 used with 47,000 miles. The vehicle would buck when it switched to high gear. I took the vehicle back to the dealership at which time they replaced the torque converter. The vehicle then began a loud rattling noise when the air compressor was engaged. The dealer informed me that I needed a new air compressor, I refused the service noting that my air conditioner, defrost and all other functions were there. After a month, the final solution was a loose bolt holding the alternator. I have had the ignition replaced, this was the 2nd time in a year the vehicle left my family stranded. Now, a year and a half and 60,000 miles later, my transmission has once again failed with the diagnosis a torque converter problem. The repair requires a complete overhaul for a mere $2,500. Most vehicles don't require a transmission be replaced even once, let alone twice or every 50,000 miles.

21 Automatic Transmission Torque Converter problem of the 2001 Chrysler Town & Country

Failure Date: 07/22/2004

Transmission started shuddering and slipping. Vehicle operation was unsafe. Vehicle taken to dealer and they stated premature failure of lower planetary gear set and torque convertor failure. Stated vehicle not covered under warranty. Dealer invoice states lower reverse planetary gearset "came apart".

22 Automatic Transmission Torque Converter problem of the 1998 Chrysler Town & Country

Failure Date: 10/20/2003

I own a 1998 Chrysler Town & Country lxi with 55,400 miles on it and the transmission completely failed with my wife and 4 kids in the car. Specifically, the parts that failed were: the sun gear, input hub, clutch drum and torque converter resulting in a $2837 repair bill. How in the world can a car with so little mileage have a major failure like this? this car isnt abused, its driven by my wife (around town only) who shuttles 4 kids to school, scouting, soccer games etc. . . And is maintained by me, meticulously.

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23 Automatic Transmission Torque Converter problem of the 2001 Chrysler Town & Country

Failure Date: 07/28/2003

The transmission whining, shutters into gear, limited acceleration. . . Car is 2 years old, out of warranty with 60k miles, although we thought we had 7 / 70 on power train. . . Dealership refuses to cover cost o fix.

24 Automatic Transmission Torque Converter problem of the 1996 Chrysler Town & Country

Failure Date: 08/05/2000

Torque converter spline was stripped out because of metal fatigue.

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25 Automatic Transmission Torque Converter problem of the 1997 Chrysler Town & Country

While stopping at a light noticed vehicle jerking. Soon afterward vehicle would stall out. Dealer has been contacted, technician replaced torque converter. Please provide further information.

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