Ignition Switch Problems of Chrysler Town & Country - part 1

Chrysler Town & Country owners have reported 136 problems related to ignition switch (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chrysler Town & Country based on all problems reported for the Town & Country.

1 Ignition Switch problem of the 2012 Chrysler Town & Country

Failure Date: 11/30/2020

Vehicle will crank with ignition switch in on position. However, it will keep cranking and wont start. After a couple tries it will finally roll over and start. Vehicle has turned off while idle for no reason but will start after a couple of cranks. The vehicle was in a stationary position. The ignition switch is operated by a key fob. The ignition switch is getting worse. It takes more tries to start.

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2 Ignition Switch problem of the 2012 Chrysler Town & Country

Failure Date: 08/12/2020

Ignition switch failure. Won't start have a hard time getting to key to turn the engine over have to wiggle and press hard to start . Takes a long time to fiddle with in order to start .

3 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 05/01/2020

~tl-the contact owns a 2012 Chrysler town and country. The contact stated that the ignition switch failed. The contact was unable to release the key from the ignition swith and had to use force the realease the key from the ignition. The contact also stated that on some occasion the contact was unable to put the key back into the ignition swithch, and the contact stated that several times put a ginger into the ignition to get the vehicle started. The contact took the vehicle to lalonde chysler Dodge Jeep ram dealer 2093 south van dyke road, imlay city, mi 48444, phone numbe 810 724-0444 for inspection and the contact did not received a diagnostic report from the dealer. The vehicle was not repaired. The manufacturer advised the contact that the VIN was not included in NHTSA campaign number 14v373000 (ignition switch) the failure mileage was 19,000. Li.

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4 Ignition Switch problem of the 2013 Chrysler Town & Country

Failure Date: 07/01/2019

Vehicle shuts off while key is in the run position. This has happened multiple times. There are no special circumstances when it happens. It may happen when starting or shifting into gear. It has happened while driving both in city and country driving. While driving all systems shut off including the headlights,power steering,power brakes etc. . . This has happened to me while driving at night just as I was approaching a corner. It also is a hazard to oncoming traffic as the vehicle goes dark and would be hard to see. If you hold in on the key sometimes the vehicle restarts on its own if you are still moving sometimes it doesn�t. If you hold in on the key the vehicle will continue to run fine. It doesn't matter if you are holding speed accelerating,turning,or going straight. This is definitely a problem with the ignition switch which should be replaced however research has made me decide this is not just a single vehicle problem so I am making an official complaint out of fear of injury to the public. This style switch should be recalled in my opinion. Thank you for your time.

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5 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 06/05/2019

Our vehicle was made in August of 2010 and is not included in the ignition switch recall. We are experiencing inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. This has happened on both city streets and highway also has happened while turning. I fear of an accident and harm to others including my family.

6 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 06/04/2019

The ignition switch contacts burnt causing the vehicle to shut down and no power to the instrument panel and the vehicle was inoperable. The motor was running stationary when the ignition switch burnt and caused the vehicle to shut down.

7 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 05/24/2019

Tl the contact owns a 2010 Chrysler town and country. When the contact attempted to start the vehicle, the key turned in the ignition; however, the vehicle did not start. The vehicle was towed to eddy's Chrysler Jeep ram (11028 w kellogg dr, wichita, KS 67209) where it was diagnosed that a new ignition switch was needed. The contact was also informed that the vehicle was previously repaired per NHTSA campaign number: 11v134000 (electrical system). The vehicle was not repaired for the recent failure. The manufacturer was not notified. The approximate failure mileage was 88,000.

8 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 02/20/2019

When starting the vehicle sometimes the ignition switch becomes engaged and does not release automatically back to the on position. This causes the engine to continually rev and not complete engine start up.

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9 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 01/05/2019

Tl the contact owns a 2010 Chrysler town and country. The contact stated that the vehicle suddenly stalled while making a left turn. The vehicle had to be coasted off the road due to the failure. An independent mechanic diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The dealer was not notified. The vehicle was not included in NHTSA action number: dp14004 (electrical system) and NHTSA campaign number: 11v139000 (electrical system). The manufacturer stated that the vehicle was not included in any electrical system recalls and provided no assistance. The approximate failure mileage was 92,000.

10 Ignition Switch problem of the 2013 Chrysler Town & Country

Failure Date: 12/01/2018

2013 Chrysler Town & Country touring van. To our surprise, shortly after owning the vehicle it would randomly just shut off all power while driving on the road or expressway. The first time this occurred we were on I-75 when all power stopped, the quickest thought was to put the van in neutral and restart the vehicle. We began to attempt to problem solve and kept zoning in on the fob and ignition area. My daughter and I were driving trying to re-enact a time it had stalled when I had gone over a speed bump. I began to tap the fob and it completely lost power and shut down. Each time the fob was tapped the power would shut down. (we took video on our phone). We were elated to finally have an answer. My son in law who is very savvy in automobiles and researching on line found there were over three hundred (300) complaints for this exact issue�a �faulty ignition switch�. We had taken this vehicle in to two reputable car repair service centers, one being a Chrysler dealer and neither could duplicate the problem. Once we targeted (solved) the issue, I took it to my reputable service center who confirmed it indeed was a �faulty ignition switch�. I felt the need to express my heart as this is/was a very disturbing situation to be driving and randomly without warning have this van completely shut down in very busy day to day traffic. Also during all this my husband unexpectantly passed away as we were trying to find a resolution for this, fortunately I persevered to solve the problem as no one else could figure it out. I am hoping you will take into consideration my plight for restitution for the emotional, physical, financial and most of all the safety distress this situation has had on my life. I hope Chrysler will stand by its superior quality and standards. I have high regard for the minivans through the years as this was the third one we have owned.

11 Ignition Switch problem of the 2011 Chrysler Town & Country

Failure Date: 10/01/2018

Fuel pump remains running after ignition switch is turned off. This situation has been recalled in other Chrysler models and should be applied to the Town & Country. Any time you cannot shut the fuel pump off you have a very hazardous condition. This incident first took place 10/01/2018 and has continued to do so ever since. This condition applies to the tipm, Chrysler dealer wants $ 1200. 00 to fix.

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12 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 09/10/2018

On multiple occasions, so far happened 3 times during the first 5 mins driving on a curved road, twice happened at the same location 1 week apart. First lost the power steering, then the esp/traction control lights on, power brake lost next. Manage to stop the car, turn on the hazard lights and restart the 2010 t&c. Then every thing back to normal again. Sent to sands Chrysler dealer over quakertown PA 18951, no code read out, suggest to start with 90k maintenance. Noticed so many similiar case reported through the web pages, hope Chrysler treat this seriously. The dealer did not perform the l25 recall on the ignition switch, looks like my car is not qualify, I will double check again. Milage reading is 96069.

13 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 09/03/2018

My van was inspected by our mechanic for an ignition switch issue, where the ignition switch moves into the accessory position when driving, stays in the "on" position after the key is shut off and the key fob is removed and at times will not allow the key fob to turn into the "on" or "accessory" position. When this happens, the vehicle is still drivable, but various features, like air conditioning, back up camera, radio, etc are not available. Not sure what all features are available, like airbag. Our mechanic has seen this issue reported by other 2010 Chrysler Town & Country 3. 8l touring and Dodge caravan owners and has been informed that they were eligible for the l25 recall. When I contacted the dealer that I purchased my 2010 van from new, they told me that my van was not included in the l25 recall. Need to have this issued reviewed again, since my 2010 van is having the same issue that has been reported for other vins.

14 Ignition Switch problem of the 2013 Chrysler Town & Country

Failure Date: 09/01/2018

Tl the contact owns a 2013 Chrysler town and country. While driving 40 mph, the vehicle stalled and the steering wheel seized. The contact mentioned that the failure recurred multiple times within a week. The vehicle was taken to dallas Dodge Chrysler Jeep ram (11550 lyndon b johnson fwy, dallas, TX 75238, (214) 327-9361) where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 138,000.

15 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 08/05/2018

Ignition switch turns off while driving and when vehicle is turned off, key fob is stuck in acc position, thus when key is taken out, it kills the battery not allowing vehicle to start.

16 Ignition Switch problem of the 2001 Chrysler Town & Country

Failure Date: 05/09/2018

Tl- the contact owns a 2001 Chrysler town and country. The contact stated that when the gear shifter in drive and to go it would failed the ignition switch fuse. The check engine and other unknown warning light illuminated. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that a ground wire from the wiring harness causing the fuse to failed. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact that the VIN was not included in recall and did not offer further assistance. The approximate failure mileage was 201,000. Aw.

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17 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 04/01/2018

Tl the contact owns a 2010 Chrysler town and country. The contact stated that the ignition switch failed. While driving various speeds, the ignition switch turned off independently. There was no warning indicator illuminated. The contact stated that the vehicle entered into accessory mode and continued to move while the ignition switch was off. The vehicle was taken to an independent mechanic to be diagnosed, but a failure code could not be found. The mechanic stated that the failure was the same as what was listed in NHTSA campaign number: 14v373000 (electrical system). The manufacturer was contacted and stated that the VIN was not included in the recall. The vehicle was not repaired. The vehicle was not taken to a dealer. The failure mileage was not available.

18 Ignition Switch problem of the 2007 Chrysler Town & Country

Failure Date: 08/15/2017

Ignition switch doesn't return to on after starting. Causes directional signals not to work and flashers won't work. If I put right signal on the left will flash. If I manually move it to on position then everything starts working again. The vehicle was in motion when this was discovered and stopped when I found out why.

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19 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 07/08/2017

Every time the I remove the key in the ignition after driving the vehicle, it does not either turn off and keeps running or the key can not be removed after placing it in park. I have 2 sets of key fobs, and it happens to both of them. It has gotten to the point where I will not drive it with my family of 6. I have been receiving letters from Chrysler stating that they have no time table for a replacement of the ignition switch. It has been over 2 years of letters with no answer in sight. Starting to get to the point of hiring an attorney if nothing is getting resolved soon.

20 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 05/16/2017

My Chrysler town and country had performed the recall on the ignition switch however my van still shuts down while driving. At first it started upon morning when first starting out the day, but now it shuts off even after 45 minutes of driving the vehicle causing me to loose control of the steering and having to be cautious so that I wont be rear ended or worse. I have taking it in to be diagnosed but the technicians after having the van hooked up to their diagnostic machine are still unable to see anything wrong. No error codes are showing. Also now, while parked and the engine off with no keys. . . My doors will just open by themselves or automatically lock. It did it yesterday morning however my car was running, the van locked sounding my alarm that sounded as if I had pressed the key to lock. I hope that someone can call or email me to give an explanation what could be the problem as well as how I can resolve this problem,.

21 Ignition Switch problem of the 2013 Chrysler Town & Country

Failure Date: 04/15/2017

Vehicle will crank with ignition switch in on position. However, it will keep cranking and wont start. After a couple tries it will finally roll over and start. Vehicle has turned off while idle for no reason but will start after a couple of cranks.

22 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 04/01/2017

Tl the contact owns a 2008 Chrysler town and country. While driving various speeds, the vehicle suddenly shut off. After restarting the engine, the vehicle operated normally. The failure occurred on multiple occasions. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failure. The contact indicated that the vehicle was previously repaired per NHTSA campaign number: 14v373000(electrical system) and the ignition switch was replaced, but the failure still occurred. The manufacturer was notified of the failure. The failure mileage was 100.

23 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 02/20/2017

Vehicle will turn off while driving with no warning. Have to play with ignition switch to get vehicle to start back up. Dealer is saying there are presently. I feel this is a safety issue as vehicle is mainly dying on turns.

24 Ignition Switch problem of the 2007 Chrysler Town & Country

Failure Date: 01/27/2017

Having problems with ignition switch when I turn the key to start the car ignition switch does not open is like there was a burned fuse panel lights dont come out is everything dark . All lights are good . One another thing when I try to open the locks with the keyless entry by pressing unlock or lock they dont respond to the signal key so I have to open with the key directly this van has 67000 miles what could it be?.

25 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 01/06/2017

Ignition switch regularly turns off when hitting bumps on the road, causing a complete loss of engine, power steering, and brakes. This has happened on several interstates.

26 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 12/30/2016

The contact owns a 2008 Chrysler town and country. While driving approximately 55 mph, the vehicle stalled. The windshield wipers activated, the hazard warning indicators illuminated, and a warning chime sounded. The contact stated that the vehicle experienced the same failure approximately four times. The contact also mention that the vehicle was repaired per an ignition switch recall in may of 2016. The manufacturer was notified of the failure. The vehicle was not repaired. The recall details were not provided. The approximate failure mileage was 130,000.

27 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 11/26/2016

My vehicle shuts off while driving making it very dangerous. The ignition switch clicks and the van shuts down at the same time consequence: if the ignition key inadvertently moves into the off or accessory position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash. This is what I found out to be the issue in most cases. There was a recall back on June 2014; they fix that problem in my vehicle on June 2015; now is back again; they say there is no recall on this problem, but it continues resurfacing. This problem happened four ( 4 ) time in the month of November 2016 already during driving time ( vehicle in motion); also some times won't even start right away; back in 2014 it was call: recall campaign id 14v373000 dated June 26, 2014. Could be recall l25 or r03. Not sure which one is the correct, they have told me r03.

28 Ignition Switch problem of the 1999 Chrysler Town & Country

Failure Date: 10/01/2016

My problem is in the ignition switch, which is affecting the air conditioner and blinkers , at the same time , I tested the van while it was running I moved the ignition key and the air conditioning and blinkers would work. Started well van was stationary in my driveway 10/1/2016.

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29 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 08/11/2016

Took my town and country in for the ignition switch recall and after they replaced the ignition switch the 2 key self programing does no work any more,, called Chrysler and they said you must take it to the dealer for key programing, I asked them how cane you do a recall and take out something that it says it will do in the manual,, the said I was out of luck,, need to pay the dealer to program and keys I have.

30 Ignition Switch problem of the 2009 Chrysler Town & Country

Failure Date: 08/01/2016

The contact owns a 2009 Chrysler town and country. The contact received notification of NHTSA campaign number: 14v373000 (electrical system, ignition switch). The part to do the repair was unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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31 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 07/01/2016

This vehicle has given problems with the electrical since I got in brand new in winter 2009. When driven for more then a couple hours, all the electrical will flash off for a few seconds, to include my power steering headlights, dash lamps, etc. I had the recall done which replaced the ignition switch which supposedly was the problem. Now that this recall has been done, my key gets stuck in my ignition, the tire pressure system randomly turns off, and to top it off the electrical still flashes on and off after driving for more then an hour or two. The dealership has stated they don't know what causes this as it never happens when they test drive it. Another problem that I've had since day one, is with the transmission. When you slow down to make a turn and press the gas to speed back up with the wheel still turned the transmission will jerk into gear. This also has been looked at multiple times and the dealership did not know what was causing it.

32 Ignition Switch problem of the 2010 Chrysler Town & Country

Failure Date: 06/19/2016

The ignition switch moved, during regular driving on city streets over speed bumps, suddenly out of the run position, turning off the engine. The Chrysler service guys suggested to remove all items from their key rings, leaving only the ignition key - as a permanent remedy. The car was made(mdh) 092208 2010 - 9/22/2010 at 8 am - after June 2010.

33 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 06/16/2016

The contact owned a 2008 Chrysler town and country. The contact stated that the vehicle had a strong hesitation. The check engine warning light randomly illuminated and the vehicle stalled numerous times. The vehicle was taken to a mechanic twice who replaced the egr valve and vacuum line. The dealer also completed a manufacturer recall repair for the ignition switch; however, the vehicle continued to hesitate. While driving less than 15 mph, the vehicle independently surged forward at a high rate of speed and crashed into the rear of another vehicle. The contact sustained a whiplash. A police report was filed. The air bags did not deploy. The vehicle was destroyed. The approximate failure mileage was 75,000.

34 Ignition Switch problem of the 2015 Chrysler Town & Country

Failure Date: 06/07/2016

I have a safety problem with my car we purchased 2 months ago this is the second time it has happened and it should be repaired with a recall. The ignition switch on my 2015 Chrysler Town & Country VIN 3 2c4rc1bg3fr609290 works perfectly until you shut off the engine, then it allows you to remove the key easily in any gear, this allows the car to roll which has happened to me twice when distracted and the selector did not get to park. The first time was at night and when I put my foot out it felt like I was on ice, I did react by stepping on the brake and did not hit anything. I took it to enterprise car sales where I purchased it and they had the mechanic check it out, he said the ignition switch was dirty which repaired the problem until a few days ago. It happened in the daylight this week again and I could feel it and see it because I was on a greater incline & could see what was happening. In both of these instances there was no warning that the car was not in park. This is defiantly a safety problem that should be repaired, as the first time if I had not raised my foot fast enough I could have been pulled from the car by the door & possibly run over, as it was rolling backwards in the pitch dark night.

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35 Ignition Switch problem of the 2008 Chrysler Town & Country

Failure Date: 06/01/2016

2008 Chrysler Town & Country. Consumer writes in regards to replacement parts not available to repair ignition switch recall.


Other Common Electrical System related problems of Chrysler Town & Country


Town & Country Service Bulletins
Town & Country Safety Recalls
Town & Country Defect Investigations