Ignition Switch Problems of Chrysler Town & Country - part 2

2008 Chrysler Town & Country. Consumer writes in regards to replacement parts not available to repair faulty ignition switch recall notices.

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This vehicle was subject to recall for ignition switch replacement which was performed in February 2016 by briggs Chrysler in lawrence KS. We had experienced no problems with the car in 100,000 miles prior to recall. After the recall repair, we have experienced 2 occurrences of engine stoppage, both at slow highway speeds (~55 mph), once on interstate 70 (illinois) and once on missouri state route 5. On each occasion, the engine stopped and all electrical systems turned off. Due to low traffic volumes the incidents presented no hazard. After stopping the vehicle, a restart was done in both cases and the trip continued. The first was in April this year and the 2nd was 2 weeks ago. The total mileage driven from date of recall work performed to the first stoppage was approx 4,000 miles. The mileage between the first and second stoppages was approx 3,000 miles. I contacted both the dealer who performed the recall and Chrysler corp cs. The dealer service rep said there was nothing they could do about the issue. Tonight a Chrysler cs rep told me it had to go to a dealer for a diagnosis (at my expense). I find both answers unsatisfactory. In the first case on I-70, if we had not been in a construction zone with low speed limits and single lane traffic, there would have been high potential to add myself and my wife to the 57 deaths already associated with this ongoing problem.

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I am the operations manager for a livery service on cape cod that uses Dodge and Chrysler minivans for public transportation service. I've been trying to get the parts for the ignition switch recall since June 2015, and my local dealer keeps telling me the parts are not available. Fca keeps sending me notices, and I find it disgusting that anyone should wait over nine months for the parts for this vital recall. Fca should be ashamed of themselves for not making these parts available in a timely manner.

Upon purchase of the vehicle (Feb 2015), we received a safety recall notice on the ignition switch (r03/NHTSA 14v-373). Went to dealership (dick meyers Chrysler/Dodge in harrisonburg va) in may 2015 and was told that we were "on a list" and would be notified. Never heard from them. Did a follow up on Jan 28, 2016 and was told the same thing - "on a list" due to backordered parts. This delay seems ridiculous and obvious to us that Chrysler doesn't want to swallow the cost and hoping people will just give up.

The contact owns a 2010 Chrysler town and country. The contact stated that while driving, the vehicle stalled without warning. The vehicle was able to restart. The contact mentioned that the key wiggled from the start position in the ignition switch. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

The contact owns a 2008 Chrysler town and country. While driving 65 mph, the vehicle stalled without warning. The failure recurred numerous times. In addition, while attempting to start the vehicle, the ignition failed to start and the key failed to release from the ignition switch. The vehicle was taken to an independent mechanic, but the cause of the failure was unable to be determined. The vehicle was repaired under a NHTSA recall related to the ignition switch; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 100,000. The NHTSA campaign number and VIN were not available.

Tl-the contact owns a 2010 Chrysler town and country. The contact stated that while driving at approximately 35 mph, the engine failed. The vehicle was able to restart. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the wireless ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The approximate failure mileage was 103,000. Jw.

While driving on s city street, all the digital displays (including radio, speedometer, vehicle info, etc. ) went black without warning. All analog instruments continued to work. Even after stopping and subsequently turning vehicle on and off, digital displays would not light. As we entered dealership, all digital displays returned. Earlier push button ignition switch needed to be pushed a number of times before it activated.

See all problems of the 2015 Chrysler Town & Country 🔎.

Ignition switch switches to "accessory" position from "on" position while driving on side streets, highway, under various conditions. Recall notice received and dealership is unable to provide replacement parts. Has happened multiple times over the past 18 months and has been brought to the dealership's attention multiple times.

Tl-the contact owns a 2009 Chrysler town country. The contact stated that while driving at approximately 5 mph, the contact was pulling into the driveway and was unable to shift the gear into park. The vehicle was unable to restart. The contact was still unable to start the vehicle and the ignition switch complete had fractured and was rotate intermittently with the key. All of the vehicle lighting had not illuminated. The failure occurred on multiple occasions. In addition, the contact stated that prior to the vehicle failures, the vehicle ignition had failed. The vehicle was driven to the dealer for diagnostic testing. The technician stated that the key fob needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 127,000. Kc.

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Tl-the contact owns a 2008 Chrysler town and country. The contact stated when the vehicle was started, the ignition switch turned to the off position. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that the fobiks needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

Tl- the contact owns a 2010 Chrysler town and country. The contact stated that her vehicle had been recalled and repaired for the key fob / ignition switch. However, the contact stated that while driving at approximately 30 mph the esp/traction light illuminated and the vehicle had no control. The contact stated that the steering wheel, windows, door latches and all electrical systems seized. The contact stated that the vehicle was pushed to a parking space. Eventually, the vehicle was restarted. The vehicle was taken to the dealer. The vehicle had not been diagnosed and the vehicle was not repaired. The approximate failure mileage was 79,000 miles. Bd.

The contact owns a 2010 Chrysler town and country. The contact stated that the vehicle stalled numerous times without warning when driving over a bump in the road. The dealer stated that the ignition switch failed. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14v373000 (air bags, electrical system). The failure mileage was 53,000.

The contact owns a 2008 Chrysler town and country. After shutting off the vehicle, the driver had difficulty removing the ignition key from the ignition switch. The recall notice for NHTSA campaign number: 14v3730000 (electrical system) was received in may of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was unavailable.

The contact owns a 2008 Chrysler town and country. The contact received notification for NHTSA campaign number: 14v373000 (air bags, electrical system); however, the parts needed were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The dealer was contacted several times but was unable to provide a time frame for when the part would become available. The manufacturer was not made aware of the delay. In addition, the contact mentioned that the key failed to released from the ignition switch intermittently. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

2010 Chrysler Town & Country. Consumer writes in regards to parts not available to complete ignition switch recall notice. The consumer stated she had difficulty removing the key from the ignition. Customer service was able to find another dealer who had the parts.

Tl-the contact owns a 2010 Chrysler town and country. The contact stated that the ignition switch would failed to release the key. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system) and stated that the part needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 103,572. Parts distribution disconnect. Aw.

The contact owns a 2008 Chrysler town and country. The contact stated that NHTSA campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was not made aware of the delay. The contact stated that, intermittently, the key would not release from the ignition switch. The failure mileage was 36,000.

Tl-the contact owns a 2008 Chrysler town and country. The contact stated that the ignition key failed to go into the off position intermittently. The vehicle was taken to a dealer where the technician informed that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 65,000. Ss.

The contact owns a 2008 Chrysler town and country. The contact stated that the key became stuck in the ignition switch and the ignition started emitting an abnormal sound. The contact mentioned that in order to remove the key out of the ignition, the fuses had to be taken out or turning the vehicle to the on position and turning it back off. The contact received notification of NHTSA campaign number: 14v37300 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 119,000.

Tl - the contact owns a 2008 Chrysler town and country. The contact received a notification for NHTSA campaign number: 14v373000 (air bags , electrical system). However, the parts needed were not available. The dealer was contacted and was unable to provide a time frame for when the parts would become available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The manufacturer was made aware of the delay. In addition, the contact stated that the key became stuck in the ignition switch without any warnings. The vehicle was not repaired. The failure mileage was unknown. Pm.

The contact owns a 2008 Chrysler town and country. On multiple occasions, the engine started while the driver was outside the vehicle and the key was not inserted into the ignition switch. The cause of the failure was not diagnosed or repaired. A recall notice for NHTSA campaign number: 14v3730000(electrical system) was received in June of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was unknown.

Tl-the contact owns a 2009 Chrysler town and country. The contact stated that the key failed to release from the ignition switch. The contact received notification of NHTSA campaign number: (air bags, electrical system) and stated that the part needed for the repair were not available. The contact state that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure maileage was 111,000. Part distribution disconnect. Aw.

I was driving down the road and the van stalled as I was driving. I had no power steering, no power brakes, etc. Luckily there was no one behind me and was able to muscle the van to the side of the road. This is the 3rd time this has happened to my wife and I in the last month. We have not had this issue before. After I parked the car, I was able to restart the engine and drive it. Upon further investigation while driving I noted that I could turn the key fob from the "on" position to the "acc" position as I was driving with very little effort! I did some research and found that there is a recall for 2010 t&cs for ignition switch issues similar to mine. When I called Chrysler, however, they informed me that my 2010 was not covered under the l25 recall. Please help. This is obviously extremely dangerous and I have to drive my 2 kids and my pregnant wife in this thing.

The contact owns a 2008 Chrysler town and country. The contact stated that the key became lodged in the ignition switch, which prevented the vehicle from being turned off. The contact received notification of NHTSA campaign number: 14v373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 121,000.

When exiting my vehicle Sunday, it would not shut off nor would the key come out. I was finally able to turn the engine off but not get the key out. This meant that the acc mode was allowing power to remain on. Because the dealership was closed on Sunday, the power remained on until I could call them Monday morning. I was told to jump the vehicle off and bring it in. When driving to the dealership, I realized the radio no longer was functioning because of the power failure caused by the ignition switch that was not working. They replaced the ignition switch free of charge but will not fix the radio. I am confident it was caused by the failure of the key and the subsequent power drain. All of this was caused by the failure of the ignition switch. I am not a mechanic but a teacher so I may not be using correct terminology. I hope you understand what I am trying to explain. Also, for over a year, I have been corresponding with Chrysler about an issue I have been having with the ignition switch. The same ignition switch that I am speaking of above will (numerous times) become disengaged and shut off. Because of this I never allowed my children to drive it. Chrysler on many occasions told me to "be very careful and take all precautions" because the parts were not available to complete this repair. I know that all of these problems are related.

The contact owns a 2010 Chrysler town and country. The contact stated that the ignition switch failed. The contact was unable to engage the switch. The key had to be turned numerous times for it to engage and start the engine. The contact also stated that NHTSA campaign number: 14v373000 (air bags, electrical system) was received in may of 2015; however, the dealer stated that the part was not available for repair. The manufacturer was not notified. The failure mileage was 70,000.

The contact owns a 2010 Chrysler town and country. While driving at various speeds, the vehicle suddenly shut off. After restarting the engine, the vehicle operated normally. The dealer diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.

Tl- the contact owns a 2008 town and country. The contact stated that while driving approximately 45 mph the ignition switch erroneously changed to the accessory position and the vehicle suddenly shut off. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not diagnosed or repaired. The recall notice for NHTSA campaign number 14v373000(electrical system) was received in may 2015. After contacting the dealer on multiple occasions the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 105,000. Jft.

I received a safety recall on the ignition switch around April 2015. We made a booking at the local dealership, dick meyers Dodge in harrisonburg va. I've made repeated inquiries for getting the work done, but every time get the same answer in that Chrysler is slow in getting them the supply of replacement ignition switches. It's coming up on 2 years since making the booking and still no results. This seems ridiculous in that it is taking so long and there's still no anticipated delivery date.

The contact owns a 2010 Chrysler town and country. The contact received notification of NHTSA campaign number: 14v373000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving approximately 45 mph, the ignition switch turned to the off accessory position. The contact had to restart the vehicle several times to move out of oncoming traffic. The vehicle was diagnosed, but not repaired. The mechanic stated that the failure could not be duplicated. The failure mileage was 145,000.

Tl- the contact owns a 2008 Chrysler town and country. The contact stated that they received NHTSA recall campaign 14v373 (air bag, electrical system) however the part to do the repair was not available. The contact stated that the windows and air conditioning stopped working. The dealer informed the contact that it was do to the ignition switch, but the part was not available. The manufacturer was made aware of the situation. The vehicle had not been repaired. The vehicle had experienced the failure. Rl.

The contact owns a 2010 Chrysler town and country. The contact stated that the vehicle stalled without warning and failed to start. The vehicle was taken to the dealer and it was determined that the ignition switch needed to be replaced. The contact spoke with the manufacturer regarding NHTSA campaign number: 14v373000 (air bags, electrical system); however, the VIN was not included in the recall. The failure mileage was unknown.

My wife was driving out of our subdivision and stopped at the stop sign exiting our subdivision. All of the instrument cluster warning lights came on and the engine stopped. She turned the key (fobik) to the off position and then re-started the vehicle and promptly drove home and parked the vehicle and took our other vehicle to complete her errand. I talked to the Chrysler dealership and Chrysler customer service, and they said they have no parts for recall l25 (ignition switch). We received our notification last fall for the l25 ignition switch recall, now it is March of 2015 going into the 8th month after this recall was made official, and we still are waiting for a safe resolution. Now we view the operation of this vehicle as a safety liability.

For the third time in three months, and while driving, the vehicle lost electrical system, engine power, power brakes and power steering, plus loss of all panel & engine lights, and loss of radio. The latest incident happened in a residential area at 30-mph on 2 March 2015, odometer approx 126280. The previous two events like this occurred when vehicle was on highway at highway speeds and while accelerating, during November 2014 and January 2015. Please note that the ignition switch during this latest event remained in the on position. I am not sure whether in the previous two incidents whether the ignition switch had (or had not) slipped out of the on position. During this latest event on 2 March 2015, to restart engine while still coasting down the road, I had to carefully put trans in neutral position, then turn ignition switch to off, and then turn the ignition switch to start, to restart engine. The engine thus restarted normally in all three of these incidents.