Instrument Cluster/panel Problems of Chrysler Town & Country

The contact owns a 2010 Chrysler town and country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(p). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.

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The contact owns a 2005 Chrysler town and country. The contact stated while driving 35 mph, the parking brake warning light had illuminated on the instrument panel. After she checked her parking brake and saw that it was not engaged, she continued to drive and noticed an abnormal rubber odor coming from the vehicle. She continued driving and then noticed white smoke coming from the dashboard. The contact panicked and attempted to stop the vehicle however, the vehicle continued to accelerate independently. The contact was able to drive the vehicle into a parking lot and placed the vehicle into park. The smoke then progressed from white to black as she tried to exit the vehicle however, she was unable to exit the vehicle since all the electrical features were inoperable. The contact then heard her doors unlock after multiple attempts to open them and immediately ran out of the vehicle. The contact called her husband who was a mechanic and he was able to drive the vehicle to their home. The authorities were not called to the scene and no injuries were reported. The contact's husband was able to assess the vehicle damage and discovered an active fire inside the dashboard module which he was able to extinguish. Her husband was able to determine that internal wiring within the module had caused the fire. Several electrical failures as well as severe internal damage rendered the vehicle undriveable. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.

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