NHTSA Campaign Id 24V188000; Date: Mar. 8, 2024
a rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
2020 Ford Explorer
Component: Back Over Prevention: Sensing System: Camera
Manufactured by: Ford Motor Company
Affected Units:: 1,988
ford motor company (ford) is recalling certain 2020 explorer vehicles. due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
dealers will replace the rearview camera, free of charge. owner notification letters are expected to be mailed april 8, 2024. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20c19. this recall is an expansion of nhtsa recall number 20v-575.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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