NHTSA Campaign Id 24V188000; Date: Mar. 8, 2024
a rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Recalled Vehicles:2020 Ford Explorer
Component: Back Over Prevention: Sensing System: Camera
Manufactured by: Ford Motor Company
Affected Units:: 1,988
Recall Summary:ford motor company (ford) is recalling certain 2020 explorer vehicles. due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
How to Fix:dealers will replace the rearview camera, free of charge. owner notification letters are expected to be mailed april 8, 2024. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20c19. this recall is an expansion of nhtsa recall number 20v-575.
Recall Notes:Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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