Seats Problems of Dodge Avenger - part 1

Headrest deployed.

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I was stopped at a red light, when the airbag in the headrest deployed on the driver side.

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The contact's daughter owns a 2014 Dodge Avenger. The contact stated that while her daughter was driving approximately 40 mph, the occupant restraint controller in the driver's seat activated inadvertently and head restraint deployed. The contact stated that her daughter was struck in the back of the head by the head restraint. The contact stated that her daughter had not observed warning light before or after the failure. The contact's daughter had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 17v640000 (seats, air bags); however, the VIN was not included. The failure mileage was unknown.

Both head rest which is attached to airbags or have airbags in them I don’t know but the exploded open. Headrest could have exploded while someone was in the seat and got head injuries. No problem has not been confirmed by anyone but myself,husband and self employed mechanic, I didn’t know what to do. No, no type of warning before it happen. Passenger one exploded January 2025, driver exploded about may 2025.

I was driving my car and the active headrests on the driver side and passenger side both deployed prematurely. I wasn't in any collisions and the headrests deployed. It was very unexpected when they went off as I was driving to school it put both my safety and my sisters safety at risk when they deployed. As stated previously I am unsure as to why they went off as I was never involved in any collisions. There were no warning lamps or any messages prior to them deploying.

Driver side head rest exploded.

On may 10, 2024 my passenger headrest deployed on its own. I went to work, came back to my car for lunch and heard a pop and saw my passenger headrest deployed. No accident, no one hit my car, just my car parked. I did some research and found a recall for my make and model. I contacted the dealership that I bought the car and was told there's no recall and my problem is mechanical. I contacted another dealership and they couldn't find the recall, but was willing to set up an appointment. I took my car to the dealership and was told, yes there was a recall, but the headrests were fixed. They also stated my car was out of warranty so the repair would be at my expense. The headrests are obviously a continuous problem. I am now concerned that my headrest could pop while I am driving and result in injury to my head and neck. I am concerned that I could end up getting into a accident or even die from an unexpected deployment that possibly cause a blackout or concussion. I zip tied my headrests since dealerships are refusing to fix the problem for free. They even told me to contact you. Please help me.

The contact owns a 2012 Dodge Avenger. The contact received notification of NHTSA campaign number: 17v640000 (seats, air bags). The contact stated that while the vehicle was parked at the residence, the contact entered the vehicle and observed that the headrest was uneven. The contact inspected the headrest from the rear of the vehicle where she observed that the headrest had separated but was still attached to the middle of the headrest. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,206.

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The ahr in the drivers side headrest of my 2013 Dodge Avenger randomly deployed and will not reset. I believe it to have a common defect in that, under normal conditions, the ahr can deploy without any warning and strike the back of the occupant’s head. This condition is caused because the ahr contains a “cheap” plastic bracket that acts as a trigger mechanism and holds the spring loaded release in place, the drivers state. Chrysler used an inferior and inexpensive form of plastic which can crack and break down prematurely. There are hundreds of thousands of Chrysler vehicles equipped with the defective ahr and there is no way of knowing when the ahr in the headrest will spring forward. According to a the Chrysler class action, the following vehicles contain the ahr defect: 2010-2018 Dodge journey; 2010-2011 Dodge nitro; 2010-2012 Jeep liberty; 2010-2017 Jeep patriot or compass; 2010-2012 Dodge caliber; 2010-2018 Dodge caravan; 2011-2018 Dodge ram c/v 2011-2018 Dodge durango; 2011-2018 Jeep grand cherokee; 2010-2014 sebring/avenger; 2011-2018 Chrysler town & country; 2011-2018 Chrysler 200; and 2011-2018 Chrysler 300. The national highway and traffic safety administration (NHTSA) opened an investigation in September 2019 called “active headrest inadvertent deployment,” where the government organization reviews consumer reports of inadvertent deployment of the ahrs, according to the Chrysler class action lawsuit. I maintain that Chrysler has known about the defects since 2010 but did not provide this information to the public. The larry h miller Dodge in centennial CO is telling me after having my car for over a week they aren’t responsible for this and won’t cover the repair.

The headrest in front passenger side made a loud noise and opened. It's scared me, because I had no clue what the noise was from at the time. It was night time and all I can say is thank god no other cars were near me. . . I probably would have wrecked. I'm very thankful that my son was not sitting there when it happened. There were no lights or warnings and I never knew that could happen let alone know the headrests could pop open. The vehicle has not been looked at our inspected. I seen there was a recall on this but after entering my VIN, it says this car has no active recalls.

While driving and the headrest airbag exploded.

The contact owns a 2013 Dodge Avenger. The contact stated that while driving approximately 55 mph the driver seat head rest restraint erroneously deployed. The contact indicated that during the incident the vehicle had not crashed or abruptly stopped to cause the headrest restraint to deploy. During the incident the contact sustained an injured neck. No medical treatment was required. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 133,000.

Back of the headrest on driver and passenger seats are broke. Back of headrest popped out away from the front of the headrest. Recalls on other Dodge Avengers for this same issue just not my particular car.

On November 19, 2021 I was a passenger in the above vehicle, which was owned by my ex-husband. We were involved in a 3 car accident when another car cut us off while driving at the speed of 45 mph (posted), with cruise control set. Upon impact with the 2 other vehicles, my seat (the passenger side seat) broke and threw me forward into the front passenger side compartment. Even though the dash airbags deployed, I suffered a catastrophic injury to my leg/ankle that required immediate surgery---had I not had surgery, I would have never walked again. The above vehicle had to be towed due to being a total loss. When my ex-husband went to the salvage yard to retrieve his belongings out of the totaled car, he and his daughter noticed that the front passenger side seat was broke. The vehicle, I believe is no longer available for inspection, since my significant other gave the title to the salvage yard. There has been a recall affecting the seat restraint pretensioners, however, since I did not own said vehicle, I do not know if this one was included in that recall. According to my ex-husband, there was no warning, messages, or other symptoms of a problem before this accident occured. My whole life was changed that evening. I am facing huge medical costs for my recovery---my hospital bill alone was $186,500. 00! this does not include follow up visits, physical therapy, and all the pain and suffering I have experienced!.

While the car was parked the driver's seat headrest sprung open and will not click into place again. The car has not had any collisions or impacts recently. I went to check for recalls and realized this is a common problem with 2013 Dodge Avengers. Luckily, this did not happen while I was driving the vehicle.

I was leaving work on Friday, March 19,2021 around 4:05 p. M. . . Stopped, my car was not in motion, I was waiting for on coming traffic to clear, when I heard what I believed to be gun shots or either a car had crashed into the back of me at a high rate of speed, there were no vehicles behind me, I was so scared, I went to my mechanic, and he discovered the horrible noise was my head rest had exploded. It is cut in half and has started rattling. My mechanic advised I call Dodge dealer on Monday morning 3/22/2021. I called this morning at 9:11 a. M. (eastern time). I did receive a call back, I explained in great detail what happened, I in no certain terms told the dealer, I will not be paying for this, and was told, there are no open recalls at this time, that I would need to bring my car in and leave for the technician to check for parts and it might be covered under an extended warranty, I also requested they checked the drivers side head rest, stated, they might not be able to do that. I stressed I am somewhat afraid to drive my car now especially not knowing if the drivers side head rest will deploy when I am sitting or driving my car. I scheduled an appointment to take my car in the morning at 7:00 a. M. And all of a sudden, the person I was talking to changed the reservation to Wednesday.

The back of both head rest have popped open.

I was driving and heard a loud pop. Looked at my passenger seat and saw the head rest came off the plastic holding in airbag. The bag did not deploy as far as I can see. I was in motion when it popped. I called to see if dealership would fix but they want me to pay since there is no recall but I feel when it comes to safety it should be fixed with no charge to customer especially when it was a malfunction on car.

The head rest popped apart while car parked, with all the interior mechanical parts exposes.

My seatbelts will unlatch whenever it feels like it, the seatbelts won't go in by themselves anymore, amd this all happened after we fixed the recall. Then all in a year the throttle body quit working, the alternator stopped working, it will not keep a charge, and sometimes when your driving for no reason at all the inside lights will dim and brighten. This all happens while in motion except the battery constantly dying even though the alternator and battery are new.

The contact owns a 2013 Dodge Avenger. The contact stated that the plastic pin on the driver's side front head rest was detached. The vehicle was taken to leith Chrysler Dodge Jeep ram (5310 rolesville rd, wendell, nc 27591), and the contact was informed that the pin fractured. The contact stated that the part was ordered for the replacement due to a defect in the manufacturing process. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 91,000.

I have had my 2012 Dodge Avenger for a little over a year. The heat does not work on the passenger side and I was told by the mechanic I purchased from that it was an issue with all these cars and nothing could be done. Also in the past 6 months my car has went dead while driving and would not crank for at least 3 to 4 hours. I was just on this interstate Friday night going 60 and my car went dead and had to coast of the interstate in a really bad part of town. I see that there are many issues with both of these and cannot believe that nothing is being done about this. Thanks Dodge.

Active head rest deployed without being in an accident. The plastic that holds the retaining pin broke causing the head rest to deploy.

Head rest on passenger side deployed for no reason on July 15th. My wife was driving and grand daughter was in passenger seat. Grand daughter reached around between the seats to get something and the head rest went off, my wife was driving straight on city street. Unsafe if that deployed to the passenger or driver while driving or sitting still. Could give you a concussion or lose control of the vehicle.

The passenger head rest deployed or opened hitting the back of my passenger as I was driving. My passenger was in pain for a few days. The seat head rest now sits out of place and it is very uncomfortable as you are sitting forward. I tried to check on the amount to fix and it is over $1000 to fix.

Head rest popped out of place wont go back in.

The patches on the rear driver side and in middle do not connect with latch for car seat.

My fianc�e's grandson bumped the back of the driver's seat and the head rest blew open. Luckily I, was seated in the driver's seat but was leaning forward at the time. We were sitting still and getting the grandchildren in position and seatbelted in.

Drivers seatbelt doesn't stay locked. It comes undone. Driver's seat doest move up or down anymore and tire sensor never goes off. Even after new tires put on.

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I was driving down the road and a car was in my lane to make a turn. I had to slam on the brakes to keep from having a head on collision. We didn't hit but it made the head rest pop out. Is there any defects on this subject. . .

Tl the contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign numbers: 16v668000 (seat belts, air bags) and 17v640000 (seats, air bags). The contact was unable to get the recall repairs completed due to lack of communication from the manufacturer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer stated that parts were unavailable and was not able to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Dodge Avenger. The contact received notification of NHTSA campaign number: 16v668000 (air bags, seats); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sam leman Chrysler Jeep Dodge ram bloomington (1602 commerce pkwy, bloomington IL) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Dodge Avenger. While driving 25 mph over a residential speed bump, the passenger side head rest detached from the seat. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 56,000.

~tl the contact owns a 2012 Dodge Avenger. While the contact's vehicle was stopped at a yield sign, it was rear ended by another vehicle. The contact's vehicle was pushed into oncoming traffic. The seat belts never engaged and the air bags did not deploy. The contact sustained a head contusion, a concussion, and back problems. There were no other injuries. The contact was taken to the hospital due and had several brain scans and other head related injuries due to the crash. A police report was filed. The vehicle was initially towed to the contact's home. The contact's insurance company had the vehicle towed to lithia Chrysler Jeep Dodge ram of corpus christi (4313 s staples st, corpus christi, TX 78411, 361-288-2510). The contact's insurance company paid for all the repairs to the vehicle. The manufacturer was not notified of the failure. The cause of the failures were not determined. The contact discovered that the vehicle was included in NHTSA campaign numbers: 17v640000 (seats, air bags) and 16v668000 (seat belts, air bags), but notifications were never received. The contact also stated that she was involved in a crash in 2016. The failure mileage was approximately 60,000.

Tl the contact owns a 2013 Dodge Avenger. The contact stated that the driver's side active head rest detached and was deteriorated. Shortly afterwards, the front driver's side active head rest had deteriorated, detached, and popped out while the driver was operating the vehicle. Crown Dodge of fayetteville (436 n mcpherson church rd, fayetteville, nc 28303, (910) 920-9613) was notified of the failure and indicated that the vehicle was not included in NHTSA campaign number: 17v640000 (seats and air bags); however, the vehicle exhibited the same failure as the recall campaign. The contact attempted to schedule an appointment to diagnose and repair the failure, but was not able to within a reasonable timeframe. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was not available.