Side/window Air Bag problems of the 2012 Dodge Charger

2012 Dodge Charger. Consumer writes in regards to dealership failure to render service for occupant restraint control module, side airbag inflatable curtain recall. The consumer stated the dealer was giving her the run-a-around, by giving excuses, as to why the recall was not performed.

The contact owned a 2012 Dodge Charger. While driving in inclement weather (extensive fog), the contact reached down to pick up an item, and the vehicle veered southbound into northbound traffic. A crash occurred. The driver's side air bag and front passenger air bag deployed with force. The contact received lacerations to the face and eyes, fractures to both wrists, and injuries to the back and spine. Medical attention was required. The child passenger sustained minor injuries that did not require medical treatment. The contact was uncertain if the failure was related to NHTSA campaign numbers: 14v634000 (electrical system), 15v467000 (air bags), 16v352000 (air bags), and 16v043000 (structure). The vehicle was destroyed and towed. A police report was filed. The dealer and manufacturer were not notified. The failure mileage was not available. Parts distribution disconnect.

The contact owns a 2012 Dodge Charger. The contact stated that while operating the vehicle, the passenger side air bag sensor would illuminate intermittently. The contact indicated that the failure would occur with or without a passenger in the front seat. The vehicle was taken to the dealer who diagnosed that the air bag harness was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

Operating my vehicle with seatbelts employed, I was struck offset head-on from my left at the drivers front headlight from an oncoming vehicle who's driver failed to yield to oncoming traffic, making a left turn, crossing into my lane causing the collision and subsequent events. My speed was accelerating and was approximately 35 mph when hit by the other vehicle, reportedly accelerating to an estimated 15 mph. Despite these energetic collisions, none of my airbags ever did deploy. After the initial vehicle collision, my car was subsequently slammed to the side and off the road. With continued forward momentum, "standing" on the brakes and with no steering control, I struck a fire hydrant in my path followed by a large tree head-on. The tree collision was significantly energetic enough to cause total front end damages resulting in repairs approximately $20,000. In all three collisions, none of my airbags deployed. I sustained head trauma and was unconscious when ems/police arrived. I was diagnosed in the er with closed head injury and other mva- related trauma. Mechanism of injury: after the initial vehicle/vehicle collision, my head collided with the upper inside driver's doorframe where there's a handle. When my car subsequently collided with the large tree, my neck snapped forward and I struck my forehead on the steering wheel. It's my opinion and that of others, that the driver side airbags should have deployed in at least one of the collisions and had they deployed correctly, my injuries could have been prevented or, at minimum, been less severe.